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Improve help page language around sending targeted requests #1816

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merged 2 commits into from
Jan 5, 2024
Merged

Improve help page language around sending targeted requests #1816

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6dafdea
Send targeted request
confirmordeny Dec 18, 2023
ca39b0e
Update requesting.html.erb
confirmordeny Jan 5, 2024
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2 changes: 1 addition & 1 deletion lib/views/help/requesting.html.erb
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Expand Up @@ -201,7 +201,7 @@
</li>
<li>
<p>
<strong>Don’t carpet-bomb:</strong>
<strong>Send targetted requests:</strong>
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typo:

- targetted
+ targeted

+1 on changing this; I've pointed to it a few times recently and grimaced a little when reading.

I wonder if this is a bit close to "Word your question carefully" and "Fine-tune your request".

This point is specifically trying to avoid bulk requesting in a way that's disruptive – the word scattergun comes to mind, but annoyingly similar connotations. Might be a nice alternative to indiscriminate? If we can't think of anything else then happy with "Send targeted requests".

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thank you

You might be planning to make a request to, for
example, all local councils, or even all public bodies in the country,
but it’s worth stopping to reflect. Such bulk requests result in a
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