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ServiceNow provider update #129

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ServiceNow provider update #129

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1b0f94b
Update ServiceNowProvider.class.php
pep-un Oct 31, 2020
0c74446
Update ServiceNowProvider.class.php
pep-un Oct 31, 2020
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12 changes: 6 additions & 6 deletions www/modules/centreon-open-tickets/providers/ServiceNow/ServiceNowProvider.class.php
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Original file line number Diff line number Diff line change
Expand Up @@ -364,7 +364,7 @@ protected function doSubmit($db_storage, $contact, $host_problems, $service_prob
'contact' => $contact,
'host_problems' => $host_problems,
'service_problems' => $service_problems,
'ticket_value' => $resultInfo['sysTicketId'],
'ticket_value' => $resultInfo['ticketId'],
'subject' => $ticket_arguments[
$this->_internal_arg_name[self::ARG_SHORT_DESCRIPTION]
],
Expand Down Expand Up @@ -674,7 +674,7 @@ protected function getListSysUserGroup($params, $accessToken)
protected function getListImpact($params, $accessToken)
{
$uri = '/api/now/table/sys_choice?sysparm_fields=value,label,inactive' .
'&sysparm_query=nameSTARTSWITHtask%5EelementSTARTSWITHimpact';
'&sysparm_query=nameSTARTSWITHtask%5EelementSTARTSWITHimpact%5ElanguageSTARTSWITHen';
$result = $this->runHttpRequest($uri, $accessToken);

$selected = array();
Expand Down Expand Up @@ -702,7 +702,7 @@ protected function getListImpact($params, $accessToken)
protected function getListUrgency($params, $accessToken)
{
$uri = '/api/now/table/sys_choice?sysparm_fields=value,label,inactive' .
'&sysparm_query=nameSTARTSWITHincident%5EelementSTARTSWITHurgency';
'&sysparm_query=nameSTARTSWITHincident%5EelementSTARTSWITHurgency%5ElanguageSTARTSWITHen';
$result = $this->runHttpRequest($uri, $accessToken);

$selected = array();
Expand Down Expand Up @@ -730,7 +730,7 @@ protected function getListUrgency($params, $accessToken)
protected function getListSeverity($params, $accessToken)
{
$uri = '/api/now/table/sys_choice?sysparm_fields=value,label,inactive' .
'&sysparm_query=nameSTARTSWITHincident%5EelementSTARTSWITHseverity';
'&sysparm_query=nameSTARTSWITHincident%5EelementSTARTSWITHseverity%5ElanguageSTARTSWITHen';
$result = $this->runHttpRequest($uri, $accessToken);

$selected = array();
Expand Down Expand Up @@ -758,7 +758,7 @@ protected function getListSeverity($params, $accessToken)
protected function getListCategory($params, $accessToken)
{
$uri = '/api/now/table/sys_choice?sysparm_fields=value,label,inactive' .
'&sysparm_query=nameSTARTSWITHincident%5EelementSTARTSWITHcategory';
'&sysparm_query=nameSTARTSWITHincident%5EelementSTARTSWITHcategory%5ElanguageSTARTSWITHen';
$result = $this->runHttpRequest($uri, $accessToken);

$selected = array();
Expand Down Expand Up @@ -786,7 +786,7 @@ protected function getListCategory($params, $accessToken)
protected function getListSubcategory($params, $accessToken)
{
$uri = '/api/now/table/sys_choice?sysparm_fields=value,label,inactive' .
'&sysparm_query=nameSTARTSWITHincident%5EelementSTARTSWITHsubcategory';
'&sysparm_query=nameSTARTSWITHincident%5EelementSTARTSWITHsubcategory%5ElanguageSTARTSWITHen';
$result = $this->runHttpRequest($uri, $accessToken);

$selected = array();
Expand Down