This app will help you get a sense of how your agents like using Zendesk by allowing them to provide feedback via an app on the sidebar. Once the feedback is submitted, a ticket is created with feedback sent from the agent and can be tagged and routed to the appropriate person or team.
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Simple app that allows Agents to submit an internal feedback ticket and a good or bad rating. Tickets submitted get a certain tag as defined in the App's settings, with a certain tag for the ratings.
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camillarizzo/internal_feedback_app
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Simple app that allows Agents to submit an internal feedback ticket and a good or bad rating. Tickets submitted get a certain tag as defined in the App's settings, with a certain tag for the ratings.
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