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This repository has been archived by the owner on Nov 10, 2021. It is now read-only.

Simple app that allows Agents to submit an internal feedback ticket and a good or bad rating. Tickets submitted get a certain tag as defined in the App's settings, with a certain tag for the ratings.

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zendesk/internal_feedback_app

 
 

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⚠️ Use of this software is subject to important terms and conditions as set forth in the License file ⚠️

Internal Feedback App

Description:

This app will help you get a sense of how your agents like using Zendesk by allowing them to provide feedback via an app on the sidebar. Once the feedback is submitted, a ticket is created with feedback sent from the agent and can be tagged and routed to the appropriate person or team.

Screenshot(s):

screenshot-1 screenshot-2 screenshot-3

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Simple app that allows Agents to submit an internal feedback ticket and a good or bad rating. Tickets submitted get a certain tag as defined in the App's settings, with a certain tag for the ratings.

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  • JavaScript 93.3%
  • CSS 6.7%