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Tips: 3rd tip is a bit confusing #8061

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mapk opened this issue Jul 19, 2018 · 17 comments
Closed

Tips: 3rd tip is a bit confusing #8061

mapk opened this issue Jul 19, 2018 · 17 comments
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[Feature] NUX Anything that impacts the new user experience Needs Copy Review Needs review of user-facing copy (language, phrasing) [Type] Copy Issues or PRs that need copy editing assistance [Type] Enhancement A suggestion for improvement.

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@mapk
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mapk commented Jul 19, 2018

While clicking through the tutorial tips as a new Gutenberg user, I noticed the 3rd tip:

tip-preview

Because the tip begins with a call to action... "Click", I expected to be able to perform the action it was telling me to do. But the "Preview" button is disabled. So I can't click it as the tips tells me to.

Maybe we can say something like, "The 'Preview' button loads a preview of this page so you can make sure you're happy with your blocks."

or "Once you have some content saved for this page, click 'Preview' to load a preview of it, so you can make sure you're happy with your blocks."

@mapk
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mapk commented Jul 19, 2018

Similar feelings about the 4th tip. These tips appeared at the beginning of my G experience, so every time I read them, I felt that they were prompting me too soon. I hadn't written anything yet.

screen shot 2018-07-19 at 1 14 32 pm

@Soean Soean added [Feature] NUX Anything that impacts the new user experience [Type] Copy Issues or PRs that need copy editing assistance labels Jul 19, 2018
@designsimply designsimply added the [Type] Enhancement A suggestion for improvement. label Nov 27, 2018
@melchoyce
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For that third tip, what do y'all think about:

Once you have some content drafted, click the “Preview” button to make sure your blocks look like what you expect.

@mapk
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mapk commented Jun 12, 2019

[...] to make sure your blocks look like what you expect.

I wonder if we should just say "to make sure your page looks like what you expect." ? I'm not sure they'll retain the concept of "blocks" 3 tips in. But maybe?

@melchoyce
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This is super pedantic, but you could be previewing a post, not a page, which is why I suggested something more generic. Maybe there's a better solution?

@mapk
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mapk commented Jun 12, 2019

This is super pedantic, but you could be previewing a post, not a page, which is why I suggested something more generic.

I was thinking the same thing, but thought in this instance it really didn't matter. "Posts" are technically "pages" too.

How about... "to make sure your content looks like what you expect." ?

@sarahmonster
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Once you have some content drafted, click the “Preview” button to make sure your content looks like what you expect.

Let's change "click" to something more device-agnostic, and see if we can nix that double "content", and maybe make it a bit shorter/snappier. What about:

Ready to publish? Use the "Preview" button to see what your content will look like.

or

Finished writing? Use the "Preview" button to check your content before you publish.

@melchoyce
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Maybe:

Once you're finished writing, use the "Preview" button to check your content before you publish.

@melchoyce
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@sarahmonster Do you have any ideas for the fourth tip?

@sarahmonster
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Do we need a fourth tip? Since the publish button is so close to the preview button and part of the same experience, we might be able to combine the messaging there with the third tip, and remove the extra tip.

Finished writing? Use the "Preview" button to check your content, and then use the "Publish" button to publish.

....ideally without the double-publish.

@melchoyce melchoyce added the Needs Copy Review Needs review of user-facing copy (language, phrasing) label Jun 12, 2019
@melchoyce
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That's a good idea, we probably don't need that fourth tip.

@michelleweber can you help us massage Sarah's latest message so it doesn't repeat "publish?"

@michelleweber
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Maybe something like:

Finished drafting? Use the "Preview" button to see how your content will look to readers, and then use the "Publish" button when you're ready to add it to your site.

(I try not to use "writing" all the time for stuff like this because not everyone's writing. Drafting isnt' perfect either, but it's slightly more open ended and sounds less stodgy than "Finished creating your content?", which makes my eye twitch.)

@sarahmonster
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Agreed on the "writing" point! Other words that might work here: "creating", "composing".

@mapk
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mapk commented Jun 13, 2019

I'd avoid "Finished writing?" or "Ready to publish?" because at the time of viewing this tip, they've most likely not created any content yet. For this reason, I think Mel's solution of "Once you've drafted some content, ..." works better.

I'm all for combining the 3rd and 4th tips if possible.

@melchoyce
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Yeah, at this point they have an empty page — so this message needs to refer to future actions, not actions they can take now.

@melchoyce
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melchoyce commented Jun 13, 2019

Once you’ve drafted some content, use the “Preview” button to see how it will look to readers. When you’re ready to add it to your site, use the “Publish” button.

^ From @michelleweber

@melchoyce
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Let's make sure any additional feedback happens directly in #16131.

@noisysocks
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#18041 has addressed this by removing dot tips in lieu of a welcome guide modal.

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Labels
[Feature] NUX Anything that impacts the new user experience Needs Copy Review Needs review of user-facing copy (language, phrasing) [Type] Copy Issues or PRs that need copy editing assistance [Type] Enhancement A suggestion for improvement.
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