Add Nutshell service hook #13
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Uses form-encoded data for the POSTs to Nutshell, as that's what the UserVoice custom webhook (which we support) uses.
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This is almost identical to #12, with the exception of additionall
events_allowedentries. I also added theticket_status_updateevent after discussing with @wlrs, which isn't currently listed inbase.rb.This hook is already live thanks to @wlrs, so no rush on getting it merged. Thanks again, Joey!