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Tb/interest documentation update (#233)
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* Update timeline-tabs.md

* Create helpful-notes.md
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twitterbirdwatch authored Jun 20, 2024
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25 changes: 25 additions & 0 deletions documentation/under-the-hood/helpful-notes.md
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---
title: Follow @HelpfulNotes
description: How to follow Community Notes that people are finding helpful
navWeight: 3
---
# Follow @HelpfulNotes

Want to keep up-to-date with the Community Notes that people are finding helpful? These notes have always been [public](download-data.md), and you can follow them on various “Helpful Notes” accounts:

- Dutch/Nederlands - [@NuttigeOpm](http://x.com/NuttigeOpm)
- English - [@HelpfulNotes](http://x.com/HelpfulNotes)
- French/français - [@NotesUtiles](http://x.com/NotesUtiles)
- German/Deutsch - [@HilfrchAnmerkg](http://x.com/HilfrchAnmerkg)
- Italian/italiano - [@NoteUtili](http://x.com/NoteUtili)
- Japanese/日本語 - [@HelpfulNotesJP](http://x.com/HelpfulNotesJP)
- Portuguese/português - [@NotasUteis](http://x.com/NotasUteis)
- Spanish/español - [@NotasUtilesES](http://x.com/NotasUtilesES)

### How it works

These accounts automatically repost Community Notes that meet the following criteria:
- Have been rated Helpful by contributors
- Have kept their status of Helpful for 6hr+
- Have a high helpfulness score (0.45+ intercept score)
- If the note contains terms that contributors have reported as sometimes overwhelming the Helpful Notes timelines ("spam", "scam", "dropship", "drop ship", "promotion") it will have a lower probability of appearing, so as to avoid overwhelming the timeline. This is experimental to determine if it improves follower satisfaction.
1 change: 1 addition & 0 deletions documentation/under-the-hood/timeline-tabs.md
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Expand Up @@ -47,6 +47,7 @@ A variety of criteria are considered when determining whether to include a note,
- Current status (e.g. "Needs More Ratings")
- Current helpfulness score (e.g. not a low helpfulness score, highly rated by initial raters, possibly nearing the threshold to earn status of "Helpful")
- Does not have a large number of ratings (such that more ratings could change the note's status)
- If the note contains terms that contributors have reported as sometimes overwhelming the Needs Your Help tab ("spam", "scam", "dropship", "drop ship", "promotion") it will have a lower probability of appearing, so as to avoid overwhelming the tab. This is experimental to determine if it improves contributor satisfaction.

In this case of alerts, notifications are sent to a random selection of contributors, excluding the note author and those who have already rated the note. Notifications are also limited by the recipient's notification frequency setting.

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