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Merge pull request #402 from seasalt-ai/zh-wiki-automation
feat: zh wiki for automation
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| --- | ||
| title: "自動化" | ||
| description: "" | ||
| lead: "" | ||
| date: 2025-01-06T08:48:45+00:00 | ||
| lastmod: 2024-01-06T08:48:45+00:00 | ||
| weight: 70 | ||
| draft: false | ||
| images: [] | ||
| url: /zh/seachat/seachat-manual/custom-gpt-tool/ | ||
| --- | ||
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content/zh/seachat/seachat-manual/08-automation/auto-labeling.md
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| --- | ||
| title: "自動標記" | ||
| description: "了解如何設定和使用 自動標記功能，以自動化和簡化對話標籤化的過程。" | ||
| lead: "" | ||
| date: 2024-12-29T00:00:00-07:00 | ||
| lastmod: 2024-12-29T00:00:00-07:00 | ||
| weight: 80 | ||
| draft: false | ||
| images: [] | ||
| toc: true | ||
| url: /zh/seachat/manual/labeling/auto-labeling/ | ||
| --- | ||
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| --- | ||
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| ## 影片教學 | ||
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| <iframe width="100%" height="400" src="https://www.youtube.com/embed/2lZcfofYQj4?list=PL8K7_LTqly44LeOocjDOpXH0svonxa0T0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen style="border-radius: 30px";></iframe> | ||
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| --- | ||
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| **簡介** | ||
| 自動標記是 Seasalt.ai 工具套件整合中的重要組成部分。此功能能夠智能且自動地將標籤應用於對話，簡化了如客戶服務和醫療保健等使用場景的流程。 | ||
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| 我們歡迎您查看我們的 [標籤自動化](https://wiki.seasalt.ai/zh/seachat/manual/labeling/label-automation/) 功能，以實現基於自動標記的更高級工作流程。 | ||
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| **什麼是自動標記** | ||
| 自動標記是一個系統，能根據預定義規則和 AI 驅動的分析自動將標籤應用於對話或其他數據點。用戶無需手動標記，可設置條件在符合規則時動態添加或移除標籤。 | ||
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| --- | ||
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| ## 主要功能 | ||
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| <center> | ||
| <a href="/images/seachat/en/labeling/auto-labeling/auto-labeling-feat-ui.png"> | ||
| <img height="100%" width="100%" src="/images/seachat/en/labeling/auto-labeling/auto-labeling-feat-ui.png" alt="自動標記介面概覽"> | ||
| </a> | ||
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| </center> | ||
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| <br/> | ||
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| 1. **自動標籤應用** | ||
| - 根據對話內容添加標籤，例如```Escalated```或```Low Priority```。 | ||
| - 同時處理多個標籤。 | ||
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| 2. **動態規則系統** | ||
| - 用戶可以定義標籤觸發條件，例如特定的關鍵字或短語。 | ||
| - 支援自動添加和移除標籤的功能。 | ||
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| 3. **自定義使用場景** | ||
| - 例如，醫療熱線中 ```Escalated``` 可用於表示嚴重疼痛，而 ```Low Priority```可用於輕微疼痛。 | ||
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| 4. **可視化反饋** | ||
| - 標籤會顯示在對話歷史中，提供其分類的即時見解。 | ||
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| --- | ||
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| ## 如何設置 自動標記 | ||
| 1. **前往整合** | ||
| - 打開 ```整合```區域，選擇 **自動標記** | ||
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| <center> | ||
| <a href="/images/seachat/en/labeling/auto-labeling/navigation-ui.png"> | ||
| <img height="100%" width="100%" src="/images/seachat/en/labeling/auto-labeling/navigation-ui.png" alt="Navigation to Auto Labeling"> | ||
| </a> | ||
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| </center> | ||
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| <br/> | ||
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| 2. **創建規則** | ||
| - 定義添加或移除標籤的觸發條件。 | ||
| - 例如，對於醫療熱線： | ||
| - ```Extreme pain``` 觸發 ```Escalated``` 標籤。 | ||
| - ```Minor aches``` 觸發 ```Low Priority``` 標籤。 | ||
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| <center> | ||
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| <a href="/images/seachat/en/labeling/auto-labeling/define-rules.png"> | ||
| <img height="100%" width="100%" src="/images/seachat/en/labeling/auto-labeling/define-rules.png" alt="定義標籤規則"> | ||
| </a> | ||
| </center> | ||
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| <br/> | ||
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| 3. **測試規則** | ||
| - 模擬對話以檢查標籤是否正確應用。 | ||
| - 例如，輸入 "I feel so much pain, I need a doctor’s attention" 以觸發 ```Escalated```。 | ||
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| <center> | ||
| <a href="/images/seachat/en/labeling/auto-labeling/test-rules.png"> | ||
| <img height="100%" width="80%" src="/images/seachat/en/labeling/auto-labeling/test-rules.png" alt="測試對話中的標籤規則"> | ||
| </a> | ||
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| </center> | ||
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| <br/> | ||
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| 4. **調整和保存** | ||
| - 修改規則以提升準確性，並保存配置。 | ||
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| <center> | ||
| <a href="/images/seachat/en/labeling/auto-labeling/save-rules.png"> | ||
| <img height="100%" width="100%" src="/images/seachat/en/labeling/auto-labeling/save-rules.png" alt="定義標籤規則"> | ||
| </a> | ||
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| </center> | ||
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| <br/> | ||
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| --- | ||
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| **高級使用場景** | ||
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| 1. **醫療分診系統** | ||
| - 使用標籤如 ```Green```、 ```Yellow``` 和 ```Red``` | ||
| 根據病情嚴重程度進行分類。 | ||
| - ```Red```：嚴重問題，例如呼吸困難或大量出血。 | ||
| - ```Yellow```：中度疼痛或發燒。 | ||
| - ```Green```：輕微疼痛或感冒。 | ||
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| <center> | ||
| <a href="/images/seachat/en/labeling/auto-labeling/advanced-rules.png"> | ||
| <img height="100%" width="100%" src="/images/seachat/en/labeling/auto-labeling/advanced-rules.png" alt="定義標籤規則"> | ||
| </a> | ||
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| </center> | ||
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| <br/> | ||
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| 2. **標籤自動化** | ||
| - 將操作與特定標籤聯繫起來： | ||
| - 當 ```Escalated```被應用時觸發電子郵件或 SMS。 | ||
| - 自動跟進 ```Low Priority```案例。 | ||
| - 查看我們的 [標籤自動化](https://wiki.seasalt.ai/seachat/manual/labeling/label-automation/) 教學了解更多細節。 | ||
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| --- | ||
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| **自動標記的優勢** | ||
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| - **效率**：減少手動標籤的工作量。 | ||
| - **可擴展性**：處理大量數據。 | ||
| - **準確性**：確保規則應用一致。 | ||
| - **客製化**：適用於多種行業和使用場景。 | ||
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| --- | ||
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| **結論** | ||
| 自動標記徹底改變了企業管理對話和數據的方式。從醫療保健中的動態分診到簡化客戶支持，這個工具簡化並加速了流程，同時確保準確性。未來的教程將深入探討移除標籤和利用標籤自動化以實現更高級的工作流程，敬請期待！ |
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content/zh/seachat/seachat-manual/08-automation/gpt-tools.md
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| title: "客制GPT工具" | ||
| description: "" | ||
| date: 2025-01-06T08:48:45+00:00 | ||
| lastmod: 2024-01-06T08:48:45+00:00 | ||
| draft: false | ||
| weight: 70 | ||
| url: /zh/seachat/seachat-manual/custom-gpt-tool/gpt-tools | ||
| --- | ||
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| ## 簡介 | ||
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| SeaChat 的 客制GPT工具 允許用戶通過將自定義操作直接整合到對話中來增強代理的回應能力。此功能使用戶能夠定義具體條件，以便代理在滿足條件時執行這些操作，提供量身定制的回應和基於實時資訊的智能支援。例如，您可以讓代理執行搜索或從您公司的 API 獲取數據，讓 SeaChat 能夠利用外部資源提供更豐富的答案。 | ||
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| ## 影片教學 | ||
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| 以下是簡單教程，展示如何調用兩個 APIs 以顯示單張圖片。我們演示了如何配置 API 端點，並在聊天中顯示可愛的狗狗圖片： | ||
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| <iframe width="100%" height="400" src="https://www.youtube.com/embed/TMBN0qOUDpQ?list=PL8K7_LTqly44LeOocjDOpXH0svonxa0T0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen style="border-radius: 30px;"></iframe> | ||
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| 第二個教程中，我們通過配置 API 參數調用天氣 API，並動態將地點名稱轉換為 GPS 座標以獲取準確的天氣資訊： | ||
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| <iframe width="100%" height="400" src="https://www.youtube.com/embed/2C2IOabHHFc?list=PL8K7_LTqly44LeOocjDOpXH0svonxa0T0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen style="border-radius: 30px;"></iframe> | ||
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| 第三個教程中，我們演示了如何在聊天中獲取包含多張狗狗圖片的卡片輪播。我們展示了如何利用 **PATH** 參數來顯示特定狗品種的多張圖片： | ||
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| <iframe width="100%" height="400" src="https://www.youtube.com/embed/Cj0tYlhEMfM?list=PL8K7_LTqly44LeOocjDOpXH0svonxa0T0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen style="border-radius: 30px;"></iframe> | ||
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| 第四個教程中，我們展示了如何使用 SeaChat 的 客制GPT工具 設置電子郵件警報，檢測聊天中的敏感內容並自動發送電子郵件通知。 | ||
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| <iframe width="100%" height="400" src="https://www.youtube.com/embed/KhjHDbRTIJc?list=PL8K7_LTqly44LeOocjDOpXH0svonxa0T0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen style="border-radius: 30px;"></iframe> | ||
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| 第五個教程中，我們展示了如何在 SeaChat 中設置簡訊 通知來監控用戶對話。例如，我們演示了如何在檢測到用戶對話中有抑鬱跡象時設置簡訊 警報。 | ||
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| <iframe width="100%" height="400" src="https://www.youtube.com/embed/Z7Zj6BWEXTc?list=PL8K7_LTqly44LeOocjDOpXH0svonxa0T0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen style="border-radius: 30px;"></iframe> | ||
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| 第六個教程中，我們展示了如何自動通過簡訊 向呼叫者發送資訊。 | ||
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| <iframe width="100%" height="400" src="https://www.youtube.com/embed/LNezPT4qzCs?list=PL8K7_LTqly44LeOocjDOpXH0svonxa0T0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen style="border-radius: 30px;"></iframe> | ||
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| ## 快速入門 | ||
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| 要啟用此功能，登錄 SeaChat 後，導航至 **AI助理配置** \-\> **整合** \-\> **客制GPT工具**。 | ||
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| > | ||
| > SeaChat 目前支持三種類型的工具： | ||
| > | ||
| > - **搜尋和顯示**：允許 SeaChat 使用您的 API 執行外部搜索，並基於對話上下文獲取附加資訊。搜索結果將以純文本或卡片輪播形式顯示在 webchat 中。 | ||
| > - **電子郵件**：根據您的指示自動發送電子郵件。請確保指定目的、收件人和條件。要向用戶發送電子郵件，請通過 webchat 表單收集他們的電子郵件地址。 | ||
| > - **發送簡訊**：根據您的指示自動發送簡訊。定義目的、收件人和條件。要向用戶發送簡訊，請確保通過渠道或 webchat 表單獲取他們的電話號碼。 | ||
| > | ||
| > <br/> | ||
| > <center> | ||
| > <a href="/images/seachat/en/gpt-tools/seachat-tool-options.png"> | ||
| > <img height="100%" width="100%" src="/images/seachat/en/gpt-tools/seachat-tool-options.png" alt="SeaChat 支援的工具類型"> | ||
| > </a> | ||
| > <br/> | ||
| > </center> | ||
| ## 配置 搜尋和顯示的步驟： | ||
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| ### 步驟 1：選擇工具類型 | ||
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| SeaChat 目前支持一種類型的工具： | ||
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| * **搜尋和顯示**：這些工具允許 SeaChat 使用您的 API 執行外部搜索，並基於對話上下文獲取附加資訊。搜索結果將以純文本或卡片輪播形式顯示在 webchat 中。 | ||
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| 我們計劃未來支持更多類型的工具。 |
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