Merge pull request #287 from seasalt-ai/wiki-coversation-sync-and-cha…

…nge-password

Wiki coversation sync and Google Calendar

content/en/seachat/seachat-manual/05-integrations/01-seachat-google-calendar-integration.md

@@ -2,24 +2,45 @@
 title: "Google Calendar"
 description: "Book appointments seamlessly with SeaChat and sync them to your Google Calendar for effortless scheduling. Learn how to integrate SeaChat's AI chat and voice agent with Google Calendar for efficient appointment management."
 date: 2024-03-19T08:48:57+00:00
-lastmod: 2024-03-19T08:48:57+00:00
+lastmod: 2024-08-28T08:48:57+00:00
 draft: false
 images: []
 menu:
   seachat:
     parent: "seachat-integrations"
 aliases:
    - /en/seachat/seachat-integrations/google-calendar/
-   - /seachat/seachat-integrations/google-calendar/
-   - /seachat/seachat-integrations/05-seachat-google-calendar-integration/
 weight: 10
 toc: true
 ---
 
-### Overview
-> After logging onto SeaChat, you can navigate to "Agent Configuration" -> "Plugins" -> "Appointment Scheduling" to add the integration.
+## Overview
+> After logging into SeaChat, navigate to **Agent Configuration** -> **Integrations** -> **Google Calendar** to add the integration.
 
-Stay tuned! We will soon add a detailed tutorial on how to use SeaChat AI chat and voice agent to automatically book appointments onto your Google Calendar.
+## Google Calendar Integration
+
+<br/>
+<center>
+  <a href="/images/seachat-integrations/google-calendar/en/google-calendar-ui.png" style="height: 200px; width: 100%; height: 100%;display: flex; justify-content: center; align-items: center; overflow: hidden;" target="_blank">
+<img width="80%" style="border-radius: 0.4rem; cursor: zoom-in;" src="/images/seachat-integrations/google-calendar/en/google-calendar-ui.png" alt="">
+</a>
+
+*Google Calendar Integration Interface*
+</center>
+
+With the Google Calendar integration, your SeaChat agent can book appointments for you through chat or voice interactions. The process is simple and involves just two steps. Follow the on-screen instructions to integrate SeaChat with your Google Calendar.
+
+First, authorize SeaChat to connect to your Google Calendar. Next, set up your working hours so the SeaChat agent knows when to schedule appointments.
+
+## Meeting Invitation
+
+Once the integration is complete, your SeaChat agent will be able to book appointments on your behalf. The agent will send a meeting invitation to the user and automatically add the event to your Google Calendar. The customer will receive the meeting invitation directly from the agent.
+
+However, the format of the meeting invitation varies depending on the type of agent used:
+
+- **For Voice Agent**: An SMS containing the calendar link will be sent to the customer's phone number. Please note that since the invitation is not sent via email, the customer may forget about the meeting. It’s advisable to follow up with a call to remind them.
+
+- **For Chat Agent**: Ensure that email collection is enabled in SeaChat by navigating to **Channels** → **Webchat Widget** → **Custom Forms**. Either add a new form or edit the existing one, making sure the **Email** field is both **Required** and **Enabled**. If a meeting is booked, a calendar invitation will be sent to the collected email address.
 
 ### Support
 Need assistance? Contact us at [[email protected]](mailto:[email protected]).

content/en/seax/seax_messaging/seax-agent-bulk-send.md

@@ -177,3 +177,11 @@ Click **Send Now** to activate the campaign and start sending messages through S
 
 *Campaign Dashboard*
 </center>
+
+## Conversation synchronized between SeaX and SeaChat
+
+SeaX + SeaChat is a powerful combination for managing bulk messaging and calls. With SeaX, you can send messages to thousands of customers and automate conversations with the help of AI agents on SeaChat. The two conversations, one on SeaX and the other on SeaChat, are synchronized for a seamless experience. Yet, there are the following differences:
+
+- All the outbound calls initiated by SeaX through SeaChat agents are listed in both the **Conversations** section on SeaChat and SeaX. However, if a call is received from on SeaChat, then it will not sync to SeaX.
+
+- If the user replies to a SMS from SeaX, it will not be synced to SeaChat unless that same number in SeaX is a recipient of an active AI Agent Campaign.

content/zh/seachat/seachat-manual/05-integrations/01-seachat-google-calendar-integration.md

@@ -0,0 +1,46 @@
+---
+title: "Google Calendar"
+description: "透過 SeaChat 輕鬆預約並同步至您的 Google Calendar，實現無縫的日程安排。了解如何將 SeaChat 的 AI 聊天和語音助理與 Google Calendar 整合，以便有效管理預約。"
+date: 2024-03-19T08:48:57+00:00
+lastmod: 2024-08-28T08:48:57+00:00
+draft: false
+images: []
+menu:
+  seachat:
+    parent: "seachat-integrations"
+aliases:
+  - /zh/seachat/seachat-integrations/google-calendar/
+weight: 1
+toc: true
+---
+
+## 簡介
+> 登入 SeaChat 後，導航到 **AI助理配置** -> **整合** -> **Google Calendar** 來添加整合。
+
+## Google Calendar 整合
+
+<br/>
+<center>
+  <a href="/images/seachat-integrations/google-calendar/zh/google-calendar-ui.png" style="height: 200px; width: 100%; height: 100%;display: flex; justify-content: center; align-items: center; overflow: hidden;" target="_blank">
+<img width="80%" style="border-radius: 0.4rem; cursor: zoom-in;" src="/images/seachat-integrations/google-calendar/zh/google-calendar-ui.png" alt="">
+</a>
+
+*Google Calendar 整合介面*
+</center>
+
+透過 Google Calendar 整合，您的 SeaChat 助理可以透過聊天或語音互動為您預約。這個過程非常簡單，只需兩個步驟。按照螢幕上的指示將 SeaChat 與您的 Google Calendar 整合。
+
+首先，授權 SeaChat 連接您的 Google Calendar。接下來，設置工作時間，讓 SeaChat 助理知道何時安排預約。
+
+## 會議邀請
+
+一旦整合完成，您的 SeaChat 助理就可以代您預約會議。助理將向用戶發送會議邀請並自動將活動添加到您的 Google Calendar 中。客戶將直接收到助理發送的會議邀請。
+
+然而，會議邀請的格式會根據所使用的助理類型而有所不同：
+
+- **語音助理**: 包含日曆連結的 SMS 將發送到客戶的電話號碼。請注意，由於邀請不會通過電子郵件發送，客戶可能會忘記參加會議。因此建議再次致電提醒他們。
+
+- **聊天助理**: 請確保在 SeaChat 中啟用了電子郵件收集功能，導航至 **頻道** → **網頁AI助理** → **客製表單**，新增或編輯現有表單，確保 **電子郵件** 欄位被標記為 **必填** 和 **啟用**。如果預約會議，日曆邀請將發送到所收集的電子郵件地址。
+
+### 支援
+需要協助？請聯繫我們：[[email protected]](mailto:[email protected])。