Merge pull request #270 from seasalt-ai/amychen/seachat-update-08092024

Product Update SeaChat 20240811

content/en/seachat/seachat-product-updates/seachat-product-updates.md

@@ -2,7 +2,7 @@
 title: "SeaChat Release History"
 description: ""
 date: 2023-11-22T08:48:57+00:00
-lastmod: 2024-08-01T08:48:57+00:00
+lastmod: 2024-08-08T08:48:57+00:00
 draft: false
 images: []
 menu:
@@ -15,6 +15,14 @@ weight: 101
 toc: true
 ---
 
+### 08/08/2024
+##### **<font color="#739963">New Features and Improvements</font>** 
+- Introduced a Card-Style Agent Listing Page: Experience our newly designed layout for a more visual and organized way to browse agents.
+- Added Model Switching Capability: Users can now switch between different large language models, including GPT-4o-mini, GPT-4o, and Mistral Large, directly from the interface.
+- Customizable Automatic Transfer Back to AI Agent: Automate the transfer back to the AI agent after a customizable minutes of inactivity from a live agent.
+- Customizable "Live Agent Has Left the Conversation" Message: User can design the message that appears when a live agent exits the chat.
+- Enabled Customization of Live Agent Transfer Phrases: Allow users to set specific phrases that trigger the seamless transfer of a conversation from the AI agent to a live agent.
+
 ### 08/01/2024
 ##### **<font color="#739963">New Features and Improvements</font>** 
 - Enhanced Widget Installation: Easily install multiple widgets for SeaChat AI Agent web chat, LINE, WhatsApp, and Messenger on your website by simply copying and pasting one code snippet.

content/zh/seachat/seachat-product-updates/seachat-product-updates.md

@@ -2,7 +2,7 @@
 title: "SeaChat 版本發布資訊"
 description: ""
 date: 2023-11-22T08:48:57+00:00
-lastmod: 2024-08-01T08:48:57+00:00
+lastmod: 2024-08-08T08:48:57+00:00
 draft: false
 images: []
 menu:
@@ -15,8 +15,16 @@ weight: 104
 toc: true
 ---
 
+### 08/08/2024
+##### **<font color="#739963">新功能和效能優化</font>** 
+- 引入卡片式助理列表頁面：全新設計，以更直觀和有條理的方式瀏覽助理。
+- 新增語言模型模型切換功能：用戶現在可以直接從界面切換不同的大型語言模型，包括 GPT-4o-mini、GPT-4o 和 Mistral Large。
+- 自動轉接回 AI 助理：若真人客服不回應，則在自定義分鐘後，自動轉回 AI 助理。
+- 自定義「真人客服已離開對話」消息：用戶可以設計真人客服退出聊天時出現的消息。
+- 自定義真人客服轉接特定短語：允許用戶設置特定短語，以觸發從 AI 助理無縫轉接到真人客服的對話。
+
 ### 08/01/2024
-##### **<font color="#739963">New Features and Improvements</font>** 
+##### **<font color="#739963">新功能和效能優化</font>** 
 - 安裝各種頻道的圖示到網站上：只需複製並粘貼一段程式碼，即可輕鬆在您的網站上安裝多個對話圖示：SeaChat AI Agent 網頁聊天、LINE、WhatsApp 和 Facebook Messenger。
 - 改進彈出窗口：體驗更友好的彈出窗口，幫助您輕鬆追蹤知識庫配額限制的使用情況。
 - 未讀訊息通知：新的瀏覽器標籤頁通知讓未讀消息更為醒目。