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Hello, we are having an issue with the neck of our robot. When the head moves to certain positions, pitch and roll motors get disabled as the roll DOF gets stuck (is difficult to move physically).
Detailed context
When the problem happens, we can hear a clinking sound from pitch and roll motors (not sure if both or only one). Joint 0 (pitch) gives this "i2t limit exceeded" error and goes to HWF fault mode. Joint 1 goes to idle (second picture, sorry the photo is blurred).
When this happens Joint 1 is difficult to move at a certain point (near 0). The mechanism in the neck gets mechanically stuck somehow. You can see the issue and hear a noise in these videos. We took the belt out to see if it was the motor or the other side. It was the other side (the neck). The movement is not smooth, is noisy, and it may fully get stuck, requiring us to move it back and again forward to pass that point.
IMG_8491.movIMG_8492.movIMG_8490.mov
Thanks for your assistance!
Additional context
No response
How does it affect you?
We are in the middle of running an HRI experiment that is getting affected.
The text was updated successfully, but these errors were encountered:
Hello @AntonioConsilvio and @pattacini, sorry for bothering you again, we are still looking forward to hearing from you about this issue. This has significantly limited our robot's functionality. We appreciate your help.
Hi @paliasgh sorry for the late reply.
Considering the several problems presented by your robot, we were thinking that the best solution might be to either come to you to work on the robot directly or have the robot come back to us so that we can fix it.
We will provide you with more information on this in the near future, I mean to ask you if you would agree to intervene with one of these two options. Thank you!
Robot Name 🤖
iCubWaterloo01 S/N:044
Request/Failure description
Hello, we are having an issue with the neck of our robot. When the head moves to certain positions, pitch and roll motors get disabled as the roll DOF gets stuck (is difficult to move physically).
Detailed context
When the problem happens, we can hear a clinking sound from pitch and roll motors (not sure if both or only one). Joint 0 (pitch) gives this "i2t limit exceeded" error and goes to HWF fault mode. Joint 1 goes to idle (second picture, sorry the photo is blurred).
When this happens Joint 1 is difficult to move at a certain point (near 0). The mechanism in the neck gets mechanically stuck somehow. You can see the issue and hear a noise in these videos. We took the belt out to see if it was the motor or the other side. It was the other side (the neck). The movement is not smooth, is noisy, and it may fully get stuck, requiring us to move it back and again forward to pass that point.
IMG_8491.mov
IMG_8492.mov
IMG_8490.mov
Thanks for your assistance!
Additional context
No response
How does it affect you?
We are in the middle of running an HRI experiment that is getting affected.
The text was updated successfully, but these errors were encountered: