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ergoCub 1.1 S/N:001 – head not reachable and torso slow #1724

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mebbaid opened this issue Jan 25, 2024 · 12 comments
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ergoCub 1.1 S/N:001 – head not reachable and torso slow #1724

mebbaid opened this issue Jan 25, 2024 · 12 comments
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ergoCub 1.1 S/N:001 ergoCub1.1 platform

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@mebbaid
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mebbaid commented Jan 25, 2024

Robot Name πŸ€–

None

Request/Failure description

while doing some experiments on navigation with @SimoneMic we lost connection with the head (which is needed for the nav stack).
We tried to ping the head but it is unreachable. In addition, pinging the torso takes on average 200 ms (which seems high)

Detailed context

while doing some experiments on navigation with @ we lost connection with the head (which is needed for the nav stack).
We tried to ping the head but it is unreachable. In addition, pinging the torso takes on average 200 ms (which seems high)

image

Additional context

No response

How does it affect you?

This issue is blocking for running Navigation with the robot

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⚠️ Detected missing mandatory information

Hi @mebbaid πŸ‘‹πŸ»

Some of the following points need your attention.

You are required to:

  • enter the Robot Name, adjust the Issue Title and add the Robot Label.
  • give the issue a meaningful Title.
  • provide a Detailed Context.

Please, mark the points above as solved once done.

@github-actions github-actions bot changed the title ergoCub 1.1 S/N:001 – head not reachable and torso slow Robot Name – ergoCub 1.1 S/N:001 – head not reachable and torso slow Jan 25, 2024
@mebbaid mebbaid changed the title Robot Name – ergoCub 1.1 S/N:001 – head not reachable and torso slow ergoCub 1.1 S/N:001 – head not reachable and torso slow Jan 25, 2024
@sgiraz sgiraz moved this from Triage to Backlog in iCub Tech Support Jan 25, 2024
@sgiraz
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sgiraz commented Jan 25, 2024

Hi @mebbaid,

We can compare the ping time with other robots, but yep, 100+ ms seems high.
Maybe the output of a traceroute command may help us to track the network traffic between the laptop and the torso.

cc @AntonioConsilvio @davidelasagna @Nicogene

@SimoneMic
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@GiulioRomualdi told me that after a complete reboot of the system (server, router and PCs) the ping has returned to acceptable levels.
However we need the head PC to be working quite soon, due to a demo that has been anticipated on the 31st.
We'd like to do some demo preparation tests on Monday (late) afternoon.

Thank you and sorry for the pressing

@GiulioRomualdi
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GiulioRomualdi commented Jan 26, 2024

I @SimoneMic this morning, I checked the head and it was warking

@sgiraz sgiraz moved this from Backlog to Review/QA in iCub Tech Support Jan 26, 2024
@sgiraz
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sgiraz commented Jan 29, 2024

We'd like to do some demo preparation tests on Monday (late) afternoon.

Ok guys,

Please keep the network traffic monitored to see if the problem happens again.

@steb6
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steb6 commented Jan 29, 2024

Today we had a similar issue about slow connection speed with the torso:

traceroute to 10.0.2.2 (10.0.2.2), 30 hops max, 60 byte packets
 1  * ergocub-torso (10.0.2.2)  170.508 ms *

cc @SimoneMic

@sgiraz
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sgiraz commented Jan 29, 2024

Hi guys,

Thanks for keep monitoring this issue, we'll futher investigate on it.

In the meantime, next time it happens, I would ask you to provide as much context info as possible such as CPU workload (htop for the torso and jtop for the head) and the network traffic (vnStat)

@steb6 @GiulioRomualdi @SimoneMic @AntonioConsilvio

@sgiraz
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sgiraz commented Mar 4, 2024

Hi guys,

Any news on this? Is still the problem occurring?

cc @steb6 @SimoneMic @mebbaid

@SimoneMic
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Actually it seems to be working fine.
Haven't had this issue in a while now

@sgiraz
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sgiraz commented Mar 6, 2024

Hi @SimoneMic, Thanks for your feedback!
If you agree, I would proceed to close the issue right now.

Note

Please, keep in mind to check the CPU workload (w/ htop or jtop for example) in case it happens again.

cc @AntonioConsilvio @davidelasagna

@mebbaid
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mebbaid commented Mar 7, 2024

If you agree, I would proceed to close the issue right now.

agreed. In case of things recurring down the line, we will open a separate issue and reference this one.

@sgiraz
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sgiraz commented Mar 14, 2024

Hi @mebbaid

Ok thanks!
Closing!

@sgiraz sgiraz closed this as completed Mar 14, 2024
@github-project-automation github-project-automation bot moved this from Review/QA to Done in iCub Tech Support Mar 14, 2024
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ergoCub 1.1 S/N:001 ergoCub1.1 platform
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