Features
- Custom chat widget - a customizable chat widget you can embed on your website to talk to your customers
- React support - embed the chat widget as a React component, or a simple HTML snippet
- React Native support - embed the chat widget in your React Native app
- Slack integration - connect with Slack, so you can view and reply to messages directly from a Slack channel
- Markdown and emoji support - use markdown and emoji to add character to your messages!
- Invite your team - send invite links to your teammates to join your account
- Conversation management - close, assign, and prioritize conversations
- Analytics dashboard - track and analyze customer communication
- Screen sharing - observe and interact with your users in real-time with Storytime
- Built on Elixir - optimized for responsiveness, fault-tolerance, and support for realtime updates
Customize our chat widget as much as you like. Set the title, description, theme color, and much more!
Respond to your users directly from our dashboard, using markdown and emojis! You can assign, prioritize, and close all your conversations here.
Express yourself freely with markdown and emoji support 🎉
We're working on adding integrations with all your favorite tools. In the meantime, enjoy our Slack integration, which allows you to be notified and respond to customer messages directly from your Slack workspace!
Set up your own custom integrations by subscribing to Papercups events via webhooks!
Gain insights into your customer communication data.
Observe and interact with your users in real-time with our Storytime feature!
We want to make it easy to manage all your customer data in one place. View customer metadata, customer conversations, and send your customers notifications!
