ISG Client HC UI

Development Checklist

Home Page (Tickets)

• Ticket List Component: Create a component for the ticket list with pagination.
• Assigned Organization Name: Display the assigned organization name (e.g., "Squid") in each ticket item.
• Ticket Metadata: Show metadata for each ticket, such as the last reply time or the latest update.
• Automatic Refresh: Implement a feature to automatically refresh the ticket list every X seconds. This could be controlled by a slider or a numerical text box.
• On-Demand Refresh: Add a button or a similar UI element for on-demand refresh of the ticket list.

Ticket Details

• Message List Component: Create a component to display all messages related to a ticket in chronological order.
• Message Metadata: Show metadata for each message, including the user name, agent name, and the assigned agent name.
• Automatic Refresh: Implement a feature to automatically refresh the message list every X seconds. This could be controlled by a slider or a numerical text box.
• On-Demand Refresh: Add a button or a similar UI element for on-demand refresh of the message list.