Add 'trust me bro' mode

supportbot/supportbot/app.py

@@ -44,6 +44,23 @@ def open_modal(ack, shortcut, client):
             )
         )
 
+    @app.action("confirm_bad_network_number")
+    def confirm_bad_network_number(ack, body, logger, view, action, shortcut):
+        ack()
+
+        metadata = json.loads(action['value'])
+        network_number = metadata['network_number_override']
+
+        requests.post(body['response_url'], json = {
+            'response_type': 'ephemeral',
+            'text': '',
+            'replace_original': True,
+            'delete_original': True
+        })
+
+        handle_support_request(app, config, metadata['user'], metadata['channel'], metadata['ts'],
+                               manual_number=network_number, force_nn=True)
+
     # Manual shorcut button flow
 
     @app.view("manually_run_diagnostics")

supportbot/supportbot/request_handler.py

@@ -5,33 +5,40 @@
 from supportbot.utils.diagnostics_report import upload_report_file, get_report
 from supportbot.utils.user_data import MeshUser
 import subprocess
-from supportbot.utils.block_kit_templates import confrimation_dialog_block_kit, help_suggestion_message_block_kit
+from supportbot.utils.block_kit_templates import confirmation_of_bad_nn_block_kit
 from slack_bolt import App
 
 def nn_to_map_url(nn):
     base = 'https://www.nycmesh.net/map/nodes/'
     return f'<{base}-{nn}|NN{nn}>'
 
 
-def handle_support_request(app, config, user_id, channel_id, message_ts, manual_number=None):
+def handle_support_request(app, config, user_id, channel_id, message_ts, manual_number=None, force_nn=False):
     database_client = MeshDBDatabaseClient(os.environ.get("MESHDB_AUTH_TOKEN"))
     user = MeshUser(app, user_id, config['nn_property_id'], database_client=database_client)
 
     network_number = None
+    include_override_button_in_response = False
     if manual_number:
-        manual_nn = database_client.get_nn(int(manual_number))
+        if not force_nn:
+            manual_nn = database_client.get_nn(int(manual_number))
+        else:
+            manual_nn = manual_number
+
         if manual_nn:
             network_number = manual_nn
             text = (
                 f"The network number entered was {nn_to_map_url(network_number)}" +
                 (f" (via install #{manual_number})" if int(manual_number) != int(network_number) else "") +
+                (f". This node could not be found in MeshDB, continuing anyway due to an override" if force_nn else "") +
                 f". Diagnostic report running..."
             )
         else:
             text = (
                 f"Entered number: {manual_number} could not be found. Please check the number is a "
                 f"valid install or network number and try again"
             )
+            include_override_button_in_response = True
     else:
         if user.network_number:
             network_number = user.network_number
@@ -47,11 +54,21 @@ def handle_support_request(app, config, user_id, channel_id, message_ts, manual_
                 "your number in our system to better assist you."
             )
 
-    app.client.chat_postMessage(
-        channel=channel_id,
-        thread_ts=message_ts,
-        text=text
-    )
+    message_fields = {
+        "channel": channel_id,
+        "thread_ts": message_ts,
+        "text": text,
+    }
+    if include_override_button_in_response:
+        message_fields["blocks"] =  confirmation_of_bad_nn_block_kit(
+                channel_id,
+                message_ts,
+                user_id,
+                manual_number,
+                text
+            )['blocks']
+
+    app.client.chat_postMessage(**message_fields)
 
     if network_number:
         try:

supportbot/supportbot/utils/block_kit_templates.py

@@ -151,4 +151,41 @@ def help_suggestion_dialog_block_kit(channel_id, message_ts, user_id, nn=None):
                 "emoji": True
             }},
         ]
+    }
+
+
+def confirmation_of_bad_nn_block_kit(channel_id, message_ts, user_id, network_number, message):
+    return {
+        "blocks": [
+            {
+                "type": "section",
+                "fields": [
+                    {
+                        "type": "mrkdwn",
+                        "text": message
+                    }
+                ]
+            },
+            {
+                "type": "actions",
+                "elements": [
+                    {
+                        "type": "button",
+                        "text": {
+                            "type": "plain_text",
+                            "emoji": True,
+                            "text": "I understand, run anyway"
+                        },
+                        "value":
+                            json.dumps({
+                                'channel': channel_id,
+                                'ts': message_ts,
+                                'user': user_id,
+                                'network_number_override': network_number,
+                            }),
+                        "action_id": "confirm_bad_network_number",
+                    },
+                ]
+            },
+        ]
     }