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misc/Meower-Mod-Guide/Moderator Guidelines for Team Meower.txt

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+Meower Moderator Guide
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+For use within the Council, Managers, and the Moderation Team.
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+Written by The Council of Meowers.
+Last Updated: 8/16/22
+Table of contents
+For easy navigation
+
+Contents
+Before we start�	4
+Introduction	5
+Why?	5
+Who does this apply to?	5
+NOTE:	5
+Moderation Level Guide	6
+Level 1	6
+Level 2	7
+Level 3	7
+Level 4	8
+Accessing User Data 	9
+Account Termination 	11
+Alerts 	13
+Announcements 	15
+Bans, Blocks/Suspensions, and Kicks.	17
+Bans 	17
+Blocks/Suspensions 	17
+Kicks 	18
+Clearing Home 	20
+IP-related actions 	22
+IP Pardon	22
+IP Ban	22
+Report Queue 	24
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+Before we start�
+
+Welcome to the Meower Moderation team! 
+You�re most likely reading this as you have just been promoted to moderator status. 
+This guide contains information the tools you�re going to use in your job as a moderator! It also has the rules of the road, as being a moderator on Meower is a long journey.
+
+Please read through this guide very carefully. Don�t skim it. Some of this information may be unnecessary if you are at a lower level, so make sure to read the level guide to know which seals to look for depending on your moderation level.
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+If you�re not new, welcome back if you�re going here to reference how to do things, or the rules of the road.
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+Introduction
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+Why?
+Moderating Meower is a big level of power, and as they say, with great power, comes great responsibility. 
+
+We wrote this guide so that the moderation team can learn about the twists and turns being a moderator can be, and the Meower community can stay civil, and happy.
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+Who does this apply to?
+These guidelines, as well as the normal Meower guidelines, apply to the Council, Managers, and the moderation part of Team Meower!
+
+NOTE:
+If you use the Svelte client, and just got promoted to moderator, but can�t find moderator actions, don�t panic. The Svelte client of Meower does not have moderation actions available yet. Please wait until they are added. 
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+Moderation Level Guide
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+There�s different levels of moderator permissions on Meower. You can check what level you are by going to https://api.meower.org/users/(username).
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+The higher the level, the more permissions you have. Levels also get the permissions from the levels below it. 
+
+This moderator guide covers all permissions. You can see what permissions level a specific action on this guide is by using the seal.
+
+Level 1  
+Level 1 is for most beginner or volunteer moderators. These have the most basic tools. Labeled on Meower as �Low-level Moderator�
+- View and make decisions on reports
+- Delete home/chat posts
+- Send alerts
+- Kick and ban accounts
+- Suspend accounts from posting
+- Revoke suspensions
+- Accessing certain user data
+Level 2 
+Level 2 is for most of the people on the moderation part of Team Meower. Labeled on Meower as �Moderator�
+- Revoke account bans
+- View user IPs
+- View detailed IP information
+- Ban Ips
+- Pardon IPs
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+Level 3 
+Level 3 is for most people on the Council. Labeled on Meower as �Moderator�
+- Terminate accounts
+- Reinstate deleted accounts
+- Delete bots
+- Delete webhooks
+- Delete oauth apps
+- Create announcements
+- Delete announcements
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+Level 4 
+Level 4 is reserved for sysadmins like MikeDEV and Tnix. Labeled on Meower as �Administrator�
+- Enable repair mode
+- Promote/Demote people
+- Approve GDPR and COPPA deletion requests
+- Access to extra debugging features
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+Accessing User Data 
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+Moderators can view:
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+- Past revisions of user posts
+- Deleted user posts
+- Past alerts, blocks, and bans.
+- User IP Address
+- All users logged on to the same IP.
+Using certain user data for malicious purposes, such as tracing an IP, exposing an IP of a user, exposing alerts, blocks, or bans, may result in the following:
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+- Moderation suspension 
+- Revoked moderator status
+- Account ban
+- Account termination
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+
+To access user data, simply click on their profile.
+Then, click on �Moderate User�
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+Then, scroll down to �Moderate IP�
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+Here you can view IP information and depending on your level, block or pardon an IP.
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+Account Termination 
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+Terminating an account will disallow the user to log in. It will also delete the user�s account after 30 days.
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+Terminations are very restricting. With a termination, a user won�t be able to log into their account and is be restricted from Meower-related services.
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+Account deletion is also unrecoverable unless reinstated within the 30 day period.
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+Terminating an account with no reason, or against another person due to a meower-unrelated issue, will result in 
+- Revoked moderator status
+- Account ban
+- Account termination
+To terminate an account, simply click on their profile
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+Then click on �Moderate user�
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+Scroll all the way down until you see �Terminate user�
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+Click run. It will ask for confirmation.
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+Click run.
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+Alerts 
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+Alerts allow you to send a message directly to the alerted user�s inbox
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+You can use an alert for specific reasons. A certain number of an alerts may result in the alert-receiving account to be kicked, blocked, or banned.
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+Sending an alert for testing is allowed, but please limit this to your own account only.
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+Please do not send an alert to a user as a joke. Alerts are made to be taken seriously.
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+Please make alerts within reason. For example, if a user has a personal problem with you, do not alert them because of it. Please sort it out on your own without the use of moderation tools.
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+Breaking alert guidelines may result in:
+- Revoke of the Alert permission
+- Revoke of Moderator status
+To send an alert to a user, click on their profile, and go to Moderator Actions.
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+Click on �Alert User�
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+Type in your alert. When you�re ready to send, press enter.
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+It will ask for confirmation. Click run.
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+After this, it should appear straight in the alerted user�s inbox!
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+Announcements 
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+Announcements send a message directly to every user�s inbox.
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+Please only make announcements within reason. Do not test the function of the Announcements permission, as it sends to every user�s inbox.
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+Please do not make joke announcements (outside of potential April 1st jokes, with permission from Council.)
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+Please do not make announcements, to embarrass, humiliate, or cause harm to a user/s.
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+Please make announcements within reason. Announcing things such as new features, or a Meower-related event are examples of what announcements should be.
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+Breaking such guidelines may result in:
+- Revoke of the announcements permission
+- Level downgrade
+- Moderator suspension
+- Revoke of Moderator status
+- Account suspension
+To create an announcement, click on the gear icon in Home.
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+Scroll all the way to the bottom and you�ll find �Create Announcement�
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+Click run.
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+Similar to the alert function, type in your desired announcement, and press enter, then click run when confirmation shows up.
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+Bans, Blocks/Suspensions, and Kicks.
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+Bans 
+Bans ban a user from logging into their account permanently, unless appealed and accepted.
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+Bans are a huge responsibility. With a ban, a user won�t be able to log into their account and may be restricted from certain Meower-related services.
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+Please ban within reason. Only ban a user if they have done something bannable. For example, if a user spammed once, please don�t immediately ban them.
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+Banning without a reason said is not good, and will result in a moderator revoke, account suspension, or an account ban.
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+Blocks/Suspensions 
+Blocks act as bans, but more of temporary bans. Blocks may also be referred to as suspensions.
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+Suspensions are a huge responsibility as well as bans.
+Please only suspend an account within reason. 
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+Please don�t make suspension times absurd, for example, don�t suspend an account for 100 years. If you want to permanently suspend an account, please ban them, don�t suspend them.
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+Suspending without a reason will result in the same penalties mentioned in Bans.
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+Kicks 
+Kicks log out a user.
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+Please kick within reason. Don�t kick a user as a joke
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+Don�t �spawnkill� either, in other words, don�t kick a user, and then immediately kick them again when they log back on.
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+Breaking such guidelines may result in:
+- A revoke of the kicking permission
+- Level downgrade
+- Moderator suspension
+- Revoke of Moderator status
+All of these actions are available under �Moderate User� or on the user�s profile.
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+Clearing Home 
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+The Homepage may only be cleared if �
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+- A user or multiple users have spammed
+- A home raid occurred
+- A bot has malfunctioned or has been intended to spam
+Notice: Clearing the homepage will only clear the page you were on.
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+Clearing a home page for no exact reason may result in a revoke of the clear homepage permission.
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+If continued, moderator privileges may be revoked.
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+To clear the latest page of home, go to the Moderate Panel
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+From here, click run on the �Clear Home� command.
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+It will ask for confirmation. Click run.
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+And now you have cleared home!
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+IP-related actions 
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+As stated before, please do not use a user�s IP for malicious purposes, as IP�s can get an approximate location of a user�s location, and if used improperly, like �doxxing�, could result in up to one year in jail and a fine of up to $1,000*
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+IP Pardon
+Pardoning an IP will remove an IP ban from a user.
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+Please only pardon an IP if an IP ban was a mistake, or with permission from the council, or an agreed-upon majority vote.
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+IP Pardoning without these prerequisites may result in a revoke of moderator status.
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+IP Ban
+Banning an IP will revoke the viewing Meower, logging into accounts, creating accounts, and Meower-related/partnered permissions from a specific IP.
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+Please IP ban within reason, and only IP ban with permission from certain members of council, or an agreed-upon majority vote. 
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+IP banning without these prerequisites may result in a revoke of moderator status, account ban, account termination, IP pardon, or even an IP ban yourself.
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+These are available under �Moderate IP� in �Moderate User�.
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+When asked for confirmation, please make sure you have gone over these guidelines.
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+*This refers to US law. Laws may be different for other countries.
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+Report Queue 
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+The Report Queue is a list of recent reports by users. 
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+Please only take action of a report if necessary.
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+To use the Report Queue, go the Moderate Panel in Home. then click run on �Report Queue�
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+Press the  to close the report.
+This sends a message to the reporter�s inbox saying their report couldn�t be completed. 
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+If the report is a post, press the  to delete the post.
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+Profile reports can be resolved by using moderate user on their profile.
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misc/Meower-Mod-Guide/README.md

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+# Meower Mod Guide
+The official Meower Moderation Guide
+
+The Meower Moderation Guide is available in doxc, pdf, xps, and txt.