Skip to content

Latest commit

 

History

History
88 lines (70 loc) · 3.5 KB

README.md

File metadata and controls

88 lines (70 loc) · 3.5 KB
Raw

Laura Novich

Technical Documentation and Community Manager
ITCQF Certified
Contact me at [email protected]

headshot

Summary

  • 20+ years of experience documenting everything from quick start guides to APIs.
  • Open Source, Linux, and Git are my tools of the trade.
  • I work in a Docs as Code Philosophy and teach what I know to anyone willing to listen.
  • My experience includes template and style guide design, user-stories, and team management.
  • I quickly research and learn new technology. I am a professional and proficient writer with a flair for desktop publishing and page design.

I create and understand complex architecture diagrams and have experience in communication, security, authentication protocols, virtualization, etc.

Tool Chest includes:

  • Madcap Flare
  • Jira/Confluence
  • Git/TFS
  • XML/DITA and DocBook
  • FrameMaker
  • MS Office Suite
  • Visio, CorelDraw and More!

Trainer and Instructional Designer Certified RHCSA - Red Hat Certified System Administrator

Experience

Zoomin Software

Technical Communication Manager
Dates Employed: Nov 2021 – Present

Responisbilities include:

  • Adminstration of the Zoomin Documetnation Portal (users and content management)
  • Manage technical writing team
  • Documentation Roadmaps, procedures, workflows, styleguides, and tooling
  • Assign taks, mentor, and assist writers on the team
  • Templates and training for the product team
  • Doubled the number of topics in a year
  • Ungated the portal opening content to all

ScyllaDB

Documentation Community Manager
Dates Employed: Feb 2018 – Oct 2021

Responisbilities include:

  • Write maintain, and edit all documentation
  • Migrate content to reside in the same repo as code ("docs as code")
  • Maintain web content and review contributions from developers
  • Manage outsourced freelancers and projects
  • Toolchest includes: GitHub, Sphinx, Restructured Text, CQL, AWS, GCE, all on Fedora

Where to find my work?

Verint CES (Customer Engagement Systems)

Senior Technical Writer
Dates Employed: Feb 2016 – Jan 2018

Responsibilities included:

  • Responsible for enterprise level security documentation and desktop and process analytics documentation.
  • Work with developers, system architects, support, field engineers, UX team, QA, etc. to align customer requirements, features, and documentation needs.
  • Skilled in Agile / Scrum development environments.

Red Hat (KVM Team)

Content Engineer
Dates Employed: Dec 2011 – Jan 2016

Responsibilities included:

  • Content Engineer and team leader for RHEL platform Virtualization Documentation
  • Project Management and assignment of tasks to the writing team
  • Strategic planning of documentation requirements for present and future releases
  • Writer of technical whitepapers and joint projects with strategic Red Hat partners
  • Provide documentation for Open Source upstream projects such as Fedora
  • Package Maintainer for Fedora KVM Docs
  • RHCSA - Red Hat Certified System Administrator
  • Present at technical confrences

Where to find my work?