Managing Logs

To help development and support teams better manage logs (and any underlying code or config issues), some fields on Log__c are provided to track the owner, priority and status of a log. These fields are optional, but are helpful in critical environments (production, QA sandboxes, UAT sandboxes, etc.) for monitoring ongoing user activities.

'Manage' Quick Action

• All editable fields on Log__c can be updated via the 'Manage Log' quick action (shown below)
• Additional fields are automatically set based on changes to Log__c.Status__c
  • Log__c.ClosedBy__c - The user who closed the log
  • Log__c.ClosedDate__c - The datetime that the log was closed
  • Log__c.IsClosed__c - Indicates if the log is closed, based on the selected status (and associated config in the 'Log Status' custom metadata type)
  • Log__c.IsResolved__c - Indicates if the log is resolved (meaning that it required analaysis/work, which has been completed). Only closed statuses can be considered resolved. This is also driven based on the selected status (and associated config in the 'Log Status' custom metadata type)

Customizing Log__c.Status__c Picklist Values

Out-of-the-box, Nebula Logger provides these picklist values for the Log__c.Status__c field

To customize the statuses provided, simply update the picklist values for Log__c.Status__c and create/update corresponding records in the custom metadata type LogStatus__mdt. This custom metadata type controls which statuses are considered closed and resolved.

Log's 'View JSON' Quick Action

Everyone loves JSON - so to make it easy to see a JSON version of a Log__c record, you can use the 'View JSON' quick action button. It displays the current Log__c + all related LogEntry__c records in JSON format, as well as a handy button to copy the JSON to your clipboard. All fields that the current user can view (based on field-level security) are dynamically returned, including any custom fields added directly in your org or by plugins.