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Add troubleshooting information
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koutcher committed May 18, 2021
1 parent d109613 commit 5a4f894
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7 changes: 5 additions & 2 deletions Makefile
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Expand Up @@ -48,9 +48,9 @@ RPM_RELEASE = $(word 2,$(RPM_VERLIST))$(if $(WTDIRTY),.dirty)
DFLAGS = -g -DDEBUG -Werror -O0
EXE = src/tig
TOOLS = test/tools/test-graph tools/doc-gen
TXTDOC = doc/tig.1.adoc doc/tigrc.5.adoc doc/manual.adoc NEWS.adoc README.adoc INSTALL.adoc test/API.adoc
TXTDOC = doc/tig.1.adoc doc/tigrc.5.adoc doc/manual.adoc NEWS.adoc README.adoc TROUBLESHOOTING.adoc INSTALL.adoc test/API.adoc
MANDOC = doc/tig.1 doc/tigrc.5 doc/tigmanual.7
HTMLDOC = doc/tig.1.html doc/tigrc.5.html doc/manual.html README.html INSTALL.html NEWS.html
HTMLDOC = doc/tig.1.html doc/tigrc.5.html doc/manual.html README.html TROUBLESHOOTING.html INSTALL.html NEWS.html
ALLDOC = $(MANDOC) $(HTMLDOC) doc/manual.html-chunked doc/manual.pdf

# Never include the release number in the tarname for tagged
Expand Down Expand Up @@ -403,6 +403,9 @@ doc/manual.html: ASCIIDOC_FLAGS += -ainclude-manual-toc
README.html: README.adoc doc/asciidoc.conf
$(QUIET_ASCIIDOC)$(ASCIIDOC) $(ASCIIDOC_FLAGS) -b xhtml11 -d article -a readme $<

TROUBLESHOOTING.html: TROUBLESHOOTING.adoc doc/asciidoc.conf
$(QUIET_ASCIIDOC)$(ASCIIDOC) $(ASCIIDOC_FLAGS) -b xhtml11 -d article $<

INSTALL.html: INSTALL.adoc doc/asciidoc.conf
$(QUIET_ASCIIDOC)$(ASCIIDOC) $(ASCIIDOC_FLAGS) -b xhtml11 -d article $<

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3 changes: 3 additions & 0 deletions README.adoc
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Expand Up @@ -26,6 +26,9 @@ Resources

Bugs and Feature Requests
-------------------------
Please check out link:TROUBLESHOOTING.{docext}[the troubleshooting guide]
if you are experiencing issues with Tig.
Bugs and feature requests can be reported using the
https://github.com/jonas/tig/issues[issue tracker] or by mail to either
the Git mailing list or directly to the maintainer. Ensure that the word
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97 changes: 97 additions & 0 deletions TROUBLESHOOTING.adoc
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@@ -0,0 +1,97 @@
Troubleshooting
===============
:docext: adoc

Display
-------

Tig is based on ncurses and relies on the terminal characteristics
stored in the terminfo database. If you are lying about the capabilities
of your terminal, you cannot expect Tig to work properly.

ncursesw
~~~~~~~~

If you did not compile Tig with `ncursesw` (or default `ncurses` on
macOS) then Unicode characters cannot be displayed.

To make sure which ncurses version you are using, first confirm
which `tig` executable you are running and then use `ldd -r` (Linux) or
`otool -L` (macOS).

If mouse scroll down does not work, check that ncurses was compiled
with `--enable-ext-mouse`. See https://bugs.debian.org/838376 for
more details.

TERM
~~~~

The `TERM` variable must be set in accordance with your terminal type.

If you are using a terminal multiplexer like GNU screen or tmux (but not
dtach), then the `TERM` variable *before* starting the terminal multiplexer
must be set in accordance with your terminal type and the `TERM` variable
*inside* the terminal multiplexer must be set to `screen` or any
compatible variant.

You can check with `infocmp` that you have the proper entry for your
terminal type in your terminfo database.
If you want to use an alternate terminfo database, you can use
`export TERMINFO=/path/to/terminfo`.

Some OS (e.g. OS X 10.11) are shipping with an incomplete terminfo
description for screen resulting, for example, in the diff-highlight
option not working when running Tig inside screen/tmux. It can be
fixed locally (for the current user) with:
```
curl -O https://invisible-island.net/datafiles/current/terminfo.src.gz
gunzip terminfo.src
tic -x -o "$HOME/.terminfo" -e screen terminfo.src
```

Note that macOS still comes with and old version of ncurses (5.7) which
may not work well with newer 256-color terminfo entries.

Note that while PuTTY identifies itself by default as `xterm`, it is
not fully compatible with it. If you have problems with the keyboard
mapping (e.g. Home/End), try to use `putty` instead. Check out
https://invisible-island.net/xterm/xterm.faq.html#known_bugs[XTerm FAQ]
for more details and information on other terminal emulators.

LANG
~~~~

The `LANG` variable must be set in accordance with your terminal
encoding settings. If the `LANG` variable is not properly set,
accented characters will be distorted.

Use `locale -a` to check if your `LANG` variable is present in the
list of available locales (on Linux, you may find that `UTF-8` has
been substituted for `utf8` but they are equivalent).

Note that the ability to set the `LANG` variable to values such as
`en_DE` with KDE does not imply their validity.

Also check the `LC_ALL` variable as it has precedence over `LANG`.

ESCDELAY
~~~~~~~~

See ESCDELAY environment variable in ncurses(3x) to reduce the one
second delay after pressing the escape key. Nowadays,
`export ESCDELAY=100` should be more than enough.

Git
---

Tig relies entirely on Git to access your repository data. If Tig fails
to show any commit, first check the corresponding `git log` command. To
find out which options Tig is using, try `TIG_TRACE=/tmp/tig.log tig`.

Note that Tig's command line parser is not as permissive as that of Git.
For example, arguments such as -S/-G or --grep must be passed without
space:
```
tig -G"<string>"
tig --grep="<string>"
```
1 change: 1 addition & 0 deletions book.md
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Expand Up @@ -2,6 +2,7 @@

- [Installation](INSTALL.adoc)
- [Release notes](NEWS.adoc)
- [Troubleshooting](TROUBLESHOOTING.adoc)
- [tig(1)](doc/tig.1.adoc)
- [tigrc(5)](doc/tigrc.5.adoc)
- [Manual](doc/manual.adoc)
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2 changes: 1 addition & 1 deletion contrib/tig.spec.in
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Expand Up @@ -48,7 +48,7 @@ CFLAGS="$RPM_OPT_FLAGS -DVERSION=tig-%{version}-%{release}"
%defattr(-,root,root)
%{_bindir}/*
%{_sysconfdir}/*
%doc README.adoc COPYING INSTALL.adoc NEWS.adoc contrib/tig-completion.bash contrib/tig-completion.zsh
%doc README.adoc COPYING TROUBLESHOOTING.adoc INSTALL.adoc NEWS.adoc contrib/tig-completion.bash contrib/tig-completion.zsh
%{!?_without_docs: %{_mandir}/man1/*.1*}
%{!?_without_docs: %{_mandir}/man5/*.5*}
%{!?_without_docs: %{_mandir}/man7/*.7*}
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