Parse any ticket field by using the given regex and sets the result in a custom field.
You can use http://rubular.com to test and validate your regular expressions.
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You can apply the following regular expression to the ticket subject if you want to read an order number containing a sequence of letters and numbers:
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Subject:
Order number: #FSH2368 -
Regex:
Order number: #([a-zA-Z]{1,}[1-9]{1,}) -
Result:
FSH2368
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