Update FAQ document. (intel#10300)

* Update install_gpu.md * Update resolve_error.md * Update README.md * Update resolve_error.md * Update README.md * Update resolve_error.md
jeanyu-habana · Mar 4, 2024 · 58208a5 · 58208a5
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diff --git a/docs/readthedocs/source/doc/LLM/Overview/FAQ/resolve_error.md b/docs/readthedocs/source/doc/LLM/Overview/FAQ/resolve_error.md
@@ -58,6 +58,16 @@ You could use `export BIGDL_LLM_AMX_DISABLED=1` to disable AMX manually and solv
 
 You may encounter this error during finetuning on multi GPUs. Please try `sudo apt install level-zero-dev` to fix it.
 
+### random and unreadable output of Gemma-7b-it on Arc770 ubuntu 22.04 due to driver and OneAPI missmatching.
+
+If driver and OneAPI missmatching, it will lead to some error when BigDL use XMX(short prompts) for speeding up.
+The output of `What's AI?` may like below:
+```
+wiedzy Artificial Intelligence meliti: Artificial Intelligence undenti beng beng beng beng beng beng beng beng beng beng beng beng beng beng beng beng beng beng beng beng beng beng
+```
+If you meet this error. Please check your driver version and OneAPI version. Commnad is `sudo apt list --installed | egrep "intel-basekit|intel-level-zero-gpu"`. 
+Make sure intel-basekit>=2024.0.1-43 and intel-level-zero-gpu>=1.3.27191.42-775~22.04.
+
 ### Too many open files
 
 You may encounter this error during finetuning, expecially when run 70B model. Please raise the system open file limit using `ulimit -n 1048576`.
diff --git a/docs/readthedocs/source/doc/LLM/Overview/install_gpu.md b/docs/readthedocs/source/doc/LLM/Overview/install_gpu.md
@@ -530,15 +530,6 @@ The following packages have unmet dependencies:
 
 You can use `sudo apt install -y intel-i915-dkms intel-fw-gpu` to install instead. As the intel-platform-cse-dkms and intel-platform-vsec-dkms are already provided by intel-i915-dkms.
 
-### 3. Gemma-7b-it's output is random and unreadable on Arc770 ubuntu 22.04.
-
-The output of `What's AI?` like:
-```
-wiedzy Artificial Intelligence meliti: Artificial Intelligence undenti beng beng beng beng beng beng beng beng beng beng beng beng beng beng beng beng beng beng beng beng beng beng
-```
-Please check your driver version and OneAPI version. Commnad is `sudo apt list --installed | egrep "intel-basekit|intel-level-zero-gpu"`. 
-Make sure intel-basekit>=2024.0.1-43 and intel-level-zero-gpu>=1.3.27191.42-775~22.04.
-
 ### Troubleshooting
 
 #### 1. Cannot open shared object file: No such file or directory

diff --git a/python/llm/example/GPU/HF-Transformers-AutoModels/Model/gemma/README.md b/python/llm/example/GPU/HF-Transformers-AutoModels/Model/gemma/README.md
@@ -138,12 +138,12 @@ model
 ```
 
 ### 5. Know issue
-Gemma-7b-it's output is random and unreadable on Arc770 ubuntu 22.04.
+#### 1. Random and unreadable output of Gemma-7b-it on Arc770 ubuntu 22.04 due to driver and OneAPI missmatching.
 
-The output of `What's AI?` like:
+If driver and OneAPI missmatching, it will lead to some error when BigDL use XMX(short prompts) for speeding up.
+The output of `What's AI?` may like below:
 ```
 wiedzy Artificial Intelligence meliti: Artificial Intelligence undenti beng beng beng beng beng beng beng beng beng beng beng beng beng beng beng beng beng beng beng beng beng beng
 ```
-Please check your driver version and OneAPI version. Commnad is `sudo apt list --installed | egrep "intel-basekit|intel-level-zero-gpu"`. 
+If you meet this error. Please check your driver version and OneAPI version. Commnad is `sudo apt list --installed | egrep "intel-basekit|intel-level-zero-gpu"`. 
 Make sure intel-basekit>=2024.0.1-43 and intel-level-zero-gpu>=1.3.27191.42-775~22.04.
-