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Update docs about Countly being shut down #134

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Feb 1, 2024
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Update docs about Countly being shut down #134

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Update README.md about Countly being shut down
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3 changes: 3 additions & 0 deletions README.md
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> UI library for gathering metrics for ignite team projects

# ❗️ Attention: metrics are not being stored ❗️ <!-- omit in toc -->
As of early February 2024, the backend service account with Countly that was used for collecting data from ignite-metrics has been deactivated. Data is still being POSTed, but our previous 3rd-party vendor, Countly, is dropping it. We have a backlog item in [issue #133](https://github.com/ipfs-shipyard/ignite-metrics/issues/133) to move to an alternative service, Plausible.

## Table of contents <!-- omit in toc -->

- [Install](#install)
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3 changes: 3 additions & 0 deletions docs/telemetry/COLLECTION_POLICY.md
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Expand Up @@ -9,6 +9,9 @@ For an up to date list of projects we own that follow this policy, please see:
* https://github.com/ipfs/ipfs-gui#primary-projects
* https://github.com/ipfs/ipfs-gui#other-ipfs-gui--tools-owned-projects

## ❗️ Attention: metrics are not being stored ❗️
As of early February 2024, the backend service account with Countly that was used for collecting data from ignite-metrics has been deactivated. Data is still being POSTed, but our previous 3rd-party vendor, Countly, is dropping it. We have a backlog item in [issue #133](https://github.com/ipfs-shipyard/ignite-metrics/issues/133) to move to an alternative service, Plausible.

## History

Before 2022Q4, telemetry was only implemented in https://github.com/ipfs/ipfs-webui and https://github.com/ipfs/ipfs-desktop, using our [self-hosted countly](https://count.ly/product) server. The telemetry implemented within ipfs-webui and ipfs-desktop was opt-in only. i.e. metrics data was sent only if a user specifically opted-in to collecting metrics.
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5 changes: 5 additions & 0 deletions docs/telemetry/FAQs.md
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# FAQs - Frequently asked questions

## Are metrics being stored?
As of early February 2024, the backend service account with Countly that was used for collecting data from ignite-metrics has been deactivated. Data is still being POSTed, but our previous 3rd-party vendor, Countly, is dropping it. We have a backlog item in [issue #133](https://github.com/ipfs-shipyard/ignite-metrics/issues/133) to move to an alternative service, Plausible.

One could still use this library as is and pass in an API key with their own Countly account, but the APIs keys for the apps/sites listed in [issue #133](https://github.com/ipfs-shipyard/ignite-metrics/issues/133) have been disabled.

## Why are you collecting metrics?

We are collecting metrics for all of our projects to assist with prioritizing work and provide proof that our work is valuable. Our prior state (<2023) had the following issues:
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