IBX-7966: Ibexa Engage described in User Documentation (#296)

* Qualifio block added in block reference * Name updated, order correction * Content added * typo fix * note added * sentence added * Fixes * Screenshots added, content updated * Sentence added, fixes * Fixes * Fix * Sentence added * Content updated * Caption updated * Fix in order of blocks * Fixes after doc review * Fixes after doc review
ibexa · Jul 2, 2024 · 415427d · 415427d
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diff --git a/docs/content_management/block_reference.md b/docs/content_management/block_reference.md
@@ -11,6 +11,7 @@ The following blocks are provided with a clean installation of [[= product_name
 |-----|-----------|
 |[Banner](#banner-block)|Displays an image content item with a URL attached to it.|
 |[Bestsellers](#bestsellers-block)|Displays a list of products that were recently a bestseller.|
+|[Campaign](#campaign-block)|Displays a campaign selected from Ibexa Engage.|
 |[Catalog](#catalog-block)|Displays products from a specific catalog to a selected customer group.|
 |[Code](#code-block)|Enables you to place text, links, images, etc. on your Page using custom HTML.|
 |[Collection](#collection-block)|Displays a set of content items you select manually from the Content structure. |
@@ -87,6 +88,14 @@ On the **Properties** tab, set values in the following fields:
 
 On the **Design** tab, in the **View** field, select the layout to be used to present a list of products and submit your changes.
 
+## Campaign block
+
+Displays a campaign created and configured in [Ibexa Engage](../ibexa_engage/ibexa_engage.md). 
+On the **Properties** tab, set values in the following fields:
+
+- **Name** – Enter a name for the campaign.
+- **Campaign** – Select a campaign that you want to display on the page. The list contains only those campaigns from your Qualifio account, which are active or scheduled to launch in the future.
+
 ## Catalog block
 
 Shows products from a chosen catalog tailored for a particular group of customers, ensuring a personalized browsing experience.

diff --git a/docs/ibexa_engage/ibexa_engage.md b/docs/ibexa_engage/ibexa_engage.md
@@ -0,0 +1,89 @@
+---
+description: Ibexa Engage helps engage audiences and collect valuable data by using interactive content.
+---
+
+# Ibexa Engage
+
+[[= product_name_engage =]] is a data collection tool.
+It gives you the ability to use the [Qualifio](https://qualifio.com/) tools to engage your audiences.
+You can use interactive content to build relationships and collect important data, for example, a list of recent orders, or personal information about customers.
+
+## Request access
+
+To use [[= product_name_engage =]], you must make arrangements with [[= product_name_base =]] to define the initial configuration, and then get and set up a user account.
+
+1\. Go to the Back Office.
+
+2\. On the left panel, go to **Ibexa Engage**.
+
+3\. On the welcome page, provide the required information:
+
+- First and last name
+- Email address
+
+4\. Accept **Terms and Conditions**, and then click **Send request**.
+
+![Welcome page - form](img/welcome_page_form.png "Welcome page - form")
+
+[[= product_name_base =]] team creates the user account and provides you with its details.
+An invitation link is sent during the setup process.
+Once the registration and configuration process is completed, the welcome page displays information about campaign tools available with [[= product_name_engage =]] and a link to [Qualifio documentation](https://support.qualifio.com/hc/en-us/categories/202280638-Campaigns) where you can get information about creating and managing campaigns.
+
+![Welcome page - active account](img/welcome_page_activated.png "Welcome page - active account")
+
+Click the **Manage campaigns in Qualifio** button to open a Qualifio page, where you can create and manage campaigns.
+
+![Qualifio Manager](img/qualifio_manager.png "Qualifio Manager - campaign list")
+
+## Campaign
+
+A campaign is a set of different concepts, grouped into steps, and open to configuration.
+You can use a campaign to interact with viewers, boost ad impressions, or gather cookies from targeted audiences.
+
+Campaign can contain a welcome screen, a form step, an interaction element, an exit screen, and so on.
+
+You can use Qualifio's existing templates and interactive elements, such as quizzes, pools, and forms, to create visually appealing, customized campaigns.
+You can also configure the backgrounds, themes, or designs, and set up a specific time frame for each campaign.
+
+Each campaign comes with a unique ID - string of numbers, that the platform automatically defines during the creation of campaign. Campaign ID is a reference to the campaign in the applications, services and data connections.
+
+There are two types of campaigns:
+
+- **Anonymous** - engages with the audience, increases the advertising impressions, or collects cookies of personalized audiences.
+- **Identified** - gathers information about the user who fills out an identification form.
+
+## Publication channel
+
+Every campaign includes at least one publication channel, which you can choose from the three options the platform offers:
+
+- **Widget/iframe** - uses a JavaScript code or an HTML iframe from Qualifio. Additionally, you can use oEmbed, Facebook Instant articles, and AMP technologies to publish iframes. You need to manually paste the code into your website or CMS.
+
+- **Minisite** - uses a unique URL from Qualifio that hosts the campaign. This URL points to your subdomain.
+
+- **Mobile** - uses a link from Qualifio to integrate a campaign that is optimized for mobile usage.
+
+!!! note
+    By default, every type of publication channel is responsive and compatible with all mobile devices.
+
+## Work with campaigns
+
+You can create, configure, and manage campaigns by using [Qualifio Engage](https://developers.qualifio.com/docs/engage/).
+To access the Qualifio Manager page and create or manage campaigns, click the **Manage campaigns in Qualifio** button under the **Ibexa Engage** menu.
+To display your campaign on the website, use one of the available tools - Campaign block or Campaign custom tag.
+
+For more information about creating and managing campaigns, see [Qualifio Engage documentation](https://support.qualifio.com/hc/en-us/categories/202280638-Qualifio-Engage).
+
+### Campaign block
+
+To promote your campaign, you can add a [Campaign block](../content_management/block_reference.md#campaign-block) to a page in Page Builder.
+In the block's settings, you can select a campaign that you want to display from a drop-down list.
+This list includes all campaigns available on user's Qualifio account which are active or scheduled to launch in the future.
+
+![Campaign block](img/campaign_block.png "Campaign block")
+
+### Campaign custom tag
+
+You can embed a campaign within the [Rich Text field](../content_management/create_edit_content_items.md#edit-rich-text-fields) by using a Campaign custom tag.
+To do it, select a custom tag from the toolbar, and a choose campaign.
+
+![Campaign custom tag](img/campaign_custom_tag.png "Campaign custom tag")
diff --git a/docs/ibexa_engage/img/campaign_block.png b/docs/ibexa_engage/img/campaign_block.png
diff --git a/docs/ibexa_engage/img/campaign_custom_tag.png b/docs/ibexa_engage/img/campaign_custom_tag.png
diff --git a/docs/ibexa_engage/img/qualifio_manager.png b/docs/ibexa_engage/img/qualifio_manager.png
diff --git a/docs/ibexa_engage/img/welcome_page_activated.png b/docs/ibexa_engage/img/welcome_page_activated.png
diff --git a/docs/ibexa_engage/img/welcome_page_form.png b/docs/ibexa_engage/img/welcome_page_form.png
diff --git a/mkdocs.yml b/mkdocs.yml
@@ -100,6 +100,8 @@ nav:
         - Integrate scenario results: personalization/integrate_scenario_results.md
         - Import source data: personalization/content_import.md
         - Review performance: personalization/review_perso_performance.md
+    - Ibexa Engage:
+        - Ibexa Engage: ibexa_engage/ibexa_engage.md 
     - DAM:
         - Ibexa DAM: dam/ibexa_dam.md
     - Customer management:
@@ -170,6 +172,7 @@ extra:
   product_name_cloud: 'Ibexa Cloud'
   product_name_oss: 'Ibexa OSS'
   product_name_dam: 'Ibexa DAM'
+  product_name_engage: 'Ibexa Engage'
 
   developer_doc: 'https://doc.ibexa.co/en/latest'