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Trim up audience and product pages
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Remove individual givers use case in light of #180.
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chadwhitacre committed May 20, 2015
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68 changes: 2 additions & 66 deletions www/big-picture/audience/index.spt
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Expand Up @@ -4,69 +4,5 @@ nav_title = 'Audience'

Our [mission](../mission) is to cultivate an economy of gratitude, generosity,
and love. Our [values](../brand/) additionally include honesty, kindness,
directness, safety, and optimism. We've identified two audiences that
potentially share our mission and values:

1. People who want to tip their friends and family.

1. People who want to run an open company.

Let's unpack that.

We recognize two basic kinds of actors in our economy: individuals (people) and
groups (organizations, companies, teams, projects, etc). The relationships
between these two kinds of actors give rise to three "moments" or experiences
on which Gratipay is built:

1. a moment of "pure" generosity and gratitude, when an individual gives a
small, altruistic, no-strings-attached gift, which another individual
receives; and,

2. a moment of "calculated" generosity and gratitude, when:

<ol style="list-style: lower-alpha">
<li>an individual or group pays money (as a customer) to a group; or,</li>
<li>an individual or group takes (as a staff member or division) or receives
(as a contractor or vendor) money from a group.</li>
</ol>

These three moments lead to three levels to our product:

1. We are a marketplace for small, no-strings-attached gifts between
individuals.

2. <ol style="list-style: lower-alpha">
<li>We are a marketplace for pay-what-you-want goods and services.</li>
<li>We are a marketplace for take-what-you-need work.</li>
</ol>

Which is to say that Gratipay is three marketplaces in one ... aaaaand that's a
lot of marketplaces. But what could we cut? Without Marketplace 1, we lose the
"pure" moment that authenticates and validates and animates the rest. Without
Marketplace 2b we lose the ability for normal people to find a living within
our economy, and without Marketplace 2a we lose the ability for groups to
sustain themselves and provide a living for individuals. It seems that we have
to build a triple marketplace in order to achieve our mission.

As a triple marketplace we serve "buyers" and "sellers" on both sides of all
three exchanges. For each marketplace there is a primary customer of ours, who
is the initiator or active partner in each exchange. They bring with them their
passive partner, who is then our secondary customer. Our primary customer for
each marketplace is:

1. the individual giver

2. <ol style="list-style: lower-alpha">
<li>the group receiver (company or organization collecting payments or donations)</li>
<li>the group giver (company or organization offering work)</li>
</ol>


Our secondary customer for each marketplace is:

1. the individual receiver

2. <ol style="list-style: lower-alpha">
<li>the individual or group giver (customer)</li>
<li>the individual or group receiver or taker (contractor, vendor, staff member, or division)</li>
</ol>
directness, safety, and optimism. Our primary audience is people who want to
run an open company.
15 changes: 5 additions & 10 deletions www/big-picture/product.spt
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Expand Up @@ -3,16 +3,11 @@ nav_title = "Product"
[---] text/html

What product are we building to further our [mission](./mission) according to
our [values](./brand/) for our [audience](./audience/)? Our product is a social
payments platform. A user creates an account, configures a (weekly) payment,
and connects a funding instrument. We process payments every Thursday.

The immediate purpose of our product is to enable [our users](./audience/) to
delight their friends and run their companies. The secondary purpose is to
enable our users' users to receive tips, make payments, and collect payroll.
The wider purpose is to steadily amplify a virtuous cycle between gratitude and
generosity&mdash;"inspiring generosity"&mdash;until an entire economy comes to
flourish on this reciprocity.
our [values](./brand/) for our [audience](./audience/)? Our product offers
payments and payroll for open work. Companies and organizations apply to join
Gratipay as a "team," and then they can use Gratipay to collect voluntary
payments from their customers, and distribute payments to their team members.
We process payments every Thursday.


## Information Architecture
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