.NET bindings for the Intercom API
Run the nuget command for installing the client as Install-Package Intercom.Dotnet.Client
Resources this API supports:
Each of these resources is represented through the dotnet client by a Class as ResourceClient.
E.g.: for users, you can use the UsersClient. For segments, you can use SegmentsClient.
If you already have an access token you can find it here. If you want to create or learn more about access tokens then you can find more info here.
You can set the Personal Access Token via creating an Authentication object by invoking the single paramter constructor:
UsersClient usersClient = new UsersClient(new Authentication("MyPersonalAccessToken"));If you are building a third party application you will need to implement OAuth by following the steps for setting-up-oauth for Intercom.
It is now possible to create all types of client by either supplying the authentication object instance or by providing an instance of the new RestClientFactory. The latter is the new preferred method to construct instances of the various clients. The older constructor methods have been marked as obsolete and will be removed in later versions.
Authentication auth = new Authentication("MyPersonalAccessToken");
RestClientFactory factory = new RestClientFactory(auth);
UsersClient usersClient = new UsersClient(factory);Create UsersClient instance
UsersClient usersClient = new UsersClient(new Authentication("MyPersonalAccessToken"));Create user
User user = usersClient.Create(new User() { user_id = "my_id", name = "first last" });View a user (by id, user_id or email)
User user = usersClient.View("100300231");
User user = usersClient.View(new User() { email = "[email protected]" });
User user = usersClient.View(new User() { id = "100300231" });
User user = usersClient.View(new User() { user_id = "my_id" });Update a user with a company
User user = usersClient.Update(new User() {
email = "[email protected]",
companies = new List<Company>() {
new Company() { company_id = "new_company" } } });Update user's custom attributes
Dictionary<string, object> customAttributes = new Dictionary<string, object>();
customAttributes.Add("total", "100.00");
customAttributes.Add("account_level", "1");
User user = usersClient.View("100300231");
user.custom_attributes = customAttributes;
user = usersClient.Update(user);List users and iterating through them
Limited to up to 10k records, if you want to list more records please use the Scroll API
Users users = usersClient.List();
foreach(User u in users.users)
Console.WriteLine(u.email);List users by Tag, Segment, Company
Dictionary<String, String> parameters = new Dictionary<string, string>();
parameters.Add("segment_id", "57553e93a32843ca09000277");
Users users = usersClient.List(parameters);List users via the Scroll API
Users users = usersClient.Scroll();
String scroll_param_value = users.scroll_param;
Users users = usersClient.Scroll(scroll_param_value);Delete a user
usersClient.Archive("100300231"); // with intercom generated user's id
usersClient.Archive(new User() { email = "[email protected]" });
usersClient.Archive(new User() { user_id = "my_id" });Permanently delete a user
usersClient.PermanentlyDeleteUser("100300231"); // with intercom generated user's idUpdate User's LastSeenAt (multiple ways)
User user = usersClient.UpdateLastSeenAt("100300231");
User user = usersClient.UpdateLastSeenAt(new User() { id = "100300231" });
User user = usersClient.UpdateLastSeenAt("100300231", 1462110718);
User user = usersClient.UpdateLastSeenAt(new User() { id = "100300231" }, 1462110718);Increment User's Session
usersClient.IncrementUserSession(new User() { id = "100300231" });
usersClient.IncrementUserSession("100300231", new List<String>() { "company_is_blue" }});
// You can also update a User's session by updating a User record with a "new_session = true" attributeRemoving User's companies
User user = usersClient.RemoveCompanyFromUser("100300231", new List<String>() { "true_company" });Create ContactsClient instance
ContactsClient contactsClient = new ContactsClient(new Authentication("MyPersonalAccessToken"));Create a contact
Contact contact = contactsClient.Create(new Contact() { });
Contact contact = contactsClient.Create(new Contact() { name = "lead_name" });View a contact (by id, or user_id)
Contact contact = contactsClient.View("100300231");
Contact contact = contactsClient.View(new Contact() { id = "100300231" });
Contact contact = contactsClient.View(new Contact() { user_id = "my_lead_id" });Update a contact (by id, or user_id)
Contact contact = contactsClient.Update(
new Contact()
{
email = "example@example",
companies = new List<Company>() { new Company() { company_id = "new_company" } }
});List contacts and iterate through them Limited to up to 10k records, if you want to list more records please use the Scroll API
Contacts contacts = contactsClient.List();
foreach (Contact c in contacts.contacts)
Console.WriteLine(c.email);List contacts by email
Contacts contacts = contactsClient.List("[email protected]");List contacts via Scroll API
Contacts contacts = contactsClient.Scroll();
String scroll_param_value = contacts.scroll_param;
Contacts contacts = contactsClient.Scroll(scroll_param_value);Convert a contact to a User Note that if the user does not exist they will be created, otherwise they will be merged.
User user = contactsClient.Convert(contact, new User() { user_id = "120" });Delete a contact
contactsClient.Delete("100300231");
contactsClient.Delete(new Contact() { id = "100300231" });
contactsClient.Delete(new Contact() { user_id = "my_id" });Create VisitorsClient instance
VisitorsClient visitorsClient = new VisitorsClient(new Authentication("MyPersonalAccessToken"));View a visitor
Visitor visitor = VisitorsClient.View("573479f784c5acde6a000575");View a visitor by user_id
Dictionary<String, String> parameters = new Dictionary<string, string>();
parameters.Add("user_id", "16e690c0-485a-4e87-ae98-a326e788a4f7");
Visitor visitor = VisitorsClient.View(parameters);Update a visitor
Visitor visitor = VisitorsClient.Update(visitor);Delete a visitor
Visitor visitor = VisitorsClient.Delete(visitor);Convert to existing user
Visitor visitor = VisitorsClient.ConvertToUser(visitor, user);Convert to new user
Visitor visitor = VisitorsClient.ConvertToUser(visitor, new User(){ user_id = "25" });Convert to contact
Visitor visitor = VisitorsClient.ConvertToContact(visitor);Create CompanyClient instance
CompanyClient companyClient = new CompanyClient(new Authentication("MyPersonalAccessToken"));Create a company
Company company = companyClient.Create(new Company());
Company company = companyClient.Create(new Company() { name = "company_name" });View a company
Company company = companyClient.View("100300231");
Company company = companyClient.View(new Company() { id = "100300231" });
Company company = companyClient.View(new Company() { company_id = "my_company_id" });
Company company = companyClient.View(new Company() { name = "my_company_name" });Update a company
Company company = companyClient.Update(
new Company()
{
company_id = "example@example",
monthly_spend = 100
});List companies
Limited to up to 10k records, if you want to list more records please use the Scroll API
Companies companies = companyClient.List();List companies via Scroll API
Companies companies = companyClient.Scroll();
String scrollParam = companies.scroll_param;
Companies companies = companyClient.Scroll(scrollParam);
foreach (Company c in companies.companies)
Console.WriteLine(c.name);List a Company's registered users
Users users = companyClient.ListUsers(new Company() { id = "100300231" });
Users users = companyClient.ListUsers(new Company() { company_id = "my_company_id" });Create AdminsClient instance
AdminsClient adminsClient = new AdminsClient(new Authentication("MyPersonalAccessToken"));View an admin
Admin admin = adminsClient.View("100300231");
Admin admin = adminsClient.View(new Admin() { id = "100300231" });List admins
Admins admins = adminsClient.List();Create TagsClient instance
TagsClient tagsClient = new TagsClient(new Authentication("MyPersonalAccessToken"));Create a tag
Tag tag = tagsClient.Create(new Tag() { name = "new_tag" });List tags
Tags tags = tagsClient.List();Delete a tag
tagsClient.Delete(new Tag() { id = "100300231" });Tag User, Company or Contact
tagsClient.Tag("new_tag", new List<Company>() { new Company(){ company_id = "blue" } });
tagsClient.Tag("new_tag", new List<Company>() { new Company(){ id = "5911bd8bf0c7223d2d1d045d" } });
tagsClient.Tag("new_tag", new List<Contact>() { new Contact(){ id = "5911bd8bf0c7446d2d1d045d" } });
tagsClient.Tag("new_tag", new List<User>() { new User(){ id = "5911bd8bf0c7446d2d1d045d", email = "[email protected]", user_id = "25" } });Untag User, Company or Contact
tagsClient.Untag("new_tag", new List<Company>() { new Company(){ company_id = "1000_company_id" } });
tagsClient.Untag("new_tag", new List<Contact>() { new Contact(){ id = "5911bd8bf0c7223d2d1d045d" } });
tagsClient.Untag("new_tag", new List<User>() { new User(){ user_id = "1000_user_id" } });Create SegmentsClient instance
SegmentsClient segmentsClient = new SegmentsClient(new Authentication("MyPersonalAccessToken"));View a segment (by id)
Segment segment = segmentsClient.View("100300231");
Segment segment = segmentsClient.View(new Segment() { id = "100300231" });List segments
Segments segments = segmentsClient.List();Create NotesClient instance
NotesClient notesClient = new NotesClient(new Authentication("MyPersonalAccessToken"));Create a note (by User, body and admin_id)
Note note = notesClient.Create(
new Note() {
author = new Author() { id = "100300231_admin_id" },
user = new User() { email = "[email protected]" },
body = "this is a new note"
});
Note note = notesClient.Create(new User() { email = "[email protected]" }, "this is a new note", "100300231_admin_id");View a note
Note note = notesClient.View("2001");List User's notes
Notes notes = notesClient.List(new User() { id = "100300231"});
foreach (Note n in notes.notes)
Console.WriteLine(n.user.name);Create EventsClient instance
EventsClient eventsClient = new EventsClient(new Authentication("MyPersonalAccessToken"));Create an event
Event ev = eventsClient.Create(new Event() { user_id = "1000_user_id", email = "[email protected]", event_name = "new_event", created_at = 1462110718 });Create an event with Metadata (Simple, MonetaryAmounts and RichLinks)
Metadata metadata = new Metadata();
metadata.Add("simple", 100);
metadata.Add("simple_1", "two");
metadata.Add("money", new Metadata.MonetaryAmount(100, "eur"));
metadata.Add("richlink", new Metadata.RichLink("www.example.com", "value1"));
Event ev = eventsClient.Create(new Event() { user_id = "1000_user_id", email = "[email protected]", event_name = "new_event", created_at = 1462110718, metadata = metadata });List events by user
Events events = eventsClient.List(new User() { user_id = "my_id" });Create CountsClient instance
CountsClient countsClient = new CountsClient(new Authentication("MyPersonalAccessToken"));Get AppCount
AppCount appCount = countsClient.GetAppCount();Get Specific Counts
ConversationAppCount conversationAppCount = countsClient.GetConversationAppCount();
ConversationAdminCount conversationAdminCount = countsClient.GetConversationAdminCount();
CompanySegmentCount companySegmentCount = countsClient.GetCompanySegmentCount();
CompanyTagCount companyTagCount = countsClient.GetCompanyTagCount();
CompanyUserCount companyUserCount = countsClient.GetCompanyUserCount();
UserSegmentCount userSegmentCount = countsClient.GetUserSegmentCount();
UserTagCount userTagCount = countsClient.GetUserTagCount();Create ConversationsClient instance
ConversationsClient conversationsClient = new ConversationsClient(new Authentication("MyPersonalAccessToken"));View any type of conversation
conversationsClient.View("100300231");
conversationsClient.View("100300231", displayAsPlainText: true);List all conversations
conversationsClient.ListAll();
Dictionary<String, String> parameters = new Dictionary<string, string>();
parameters.Add("order", "asc");
conversationsClient.ListAll(parameters);Create AdminConversationsClient instance
AdminConversationsClient adminConversationsClient = new AdminConversationsClient(new Authentication("MyPersonalAccessToken"));Create Admin initiated Conversation
AdminConversationMessage admin_message =
adminConversationsClient.Create(new AdminConversationMessage(
from: new AdminConversationMessage.From("1000_admin_id"),
to: new AdminConversationMessage.To(id: "1000_user_id"),
message_type: AdminConversationMessage.MessageType.EMAIL,
template: AdminConversationMessage.MessageTemplate.PERSONAL,
subject: "this is a subject",
body: "this is an email body"));Create Admin initiated Conversation's reply
Conversation conversation =
adminConversationsClient.Reply(
new AdminConversationReply(
conversationId: "1000_conversation_id",
adminId: "1000_admin_id",
messageType: AdminConversationReply.ReplyMessageType.COMMENT,
body: "this is a reply body"));Reply to user's last conversation
Conversation reply =
adminConversationsClient.ReplyLastConversation(
new AdminLastConversationReply()
{
admin_id = "12434",
message_type = "comment",
body = "replying to last conversation",
intercom_user_id = "5911bd8bf0c7446d2d1d045d"
});Create UserConversationsClient instance
UserConversationsClient userConversationsClient = new UserConversationsClient(new Authentication("MyPersonalAccessToken"));Create User initiated Conversation
UserConversationMessage user_message =
userConversationsClient.Create(
new UserConversationMessage(
from: new UserConversationMessage.From(id: "1000_user_id"),
body: "this is a user's message body"));Create User initiated Conversation's reply
Conversation conversation =
userConversationsClient.Reply(
new UserConversationReply(
conversationId: "1000_conversation_id",
body: "this is a user's reply body",
attachementUrls: new List<String>() { "www.example.com/example.png", "www.example.com/example.txt" }));Not yet supported by these bindings.
- Increase test coverage
- Support Pagination
- Support Webhooks
- Support Async
- Have 100% feature parity with curl
- Add tests! Your patch won't be accepted if it doesn't have tests.
- Document any change in behaviour. Make sure the README and any other relevant documentation are kept up-to-date.
- Create topic branches. Don't ask us to pull from your master branch.
- One pull request per feature. If you want to do more than one thing, send multiple pull requests.
- Send coherent history. Make sure each individual commit in your pull request is meaningful. If you had to make multiple intermediate commits while developing, please squash them before sending them to us.**