Surveys

Surveys are useful for getting feedback from participants on a specific bot or experiment through Google Forms. Pre- and post experiment surveys are supported. To set this up, you'll need to create pre- and post survey Google Forms (or just one, depending on your usecase) and link them to your experiment.

Steps for doing a survey

• Create pre- and/or post survey forms
• Link them to your experiment
• Get and share the public link with people

Create pre- and/or post survey forms

Go to Google Forms and create your form. In order to link a particular participant, session and experiment with a specific form, you'll need to include questions for "Participant ID", "Session ID" and "Experiment ID".

From here, click on the 3 dots in the top right corner and go to "Get Prefilled Link". Now fill in the fields that you want prefilled. In this case, "Participant ID", "Session ID" and "Experiment ID".

When you click on "Get Link", you'll get a link that looks something like:

https://docs.google.com/forms/some/uri/viewform?usp=pp_url&entry.1118764343=participant&entry.791635770=session&entry.784126073=experiment

Replace the words as follows:

• participant -> {participant_id}
• session -> {session_id}
• experiment -> {experiment_id}

Use this new link as the URL for your survey. Now you can go to the admin page and create a new Survey. Once created, you'll be able to link this Survey to your experiment.

Getting the public link

Navigate to your experiment through the Dashboard and click Public Experiment Link. This is link can be shared with participants. When a user starts the experiment, a link to the survey will be generated for them. Once they finished filling in the survey, they should confirm that they've done the survey and can start chatting to the bot.