chore/refactor: rework issue_templates (#220)

.github/ISSUE_TEMPLATE/bug-report.yml

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+name: Bug Report
+description: report any bugs
+title: '[Bug Report] <title>'
+labels: [topic/bug]
+body:
+  - type: checkboxes
+    attributes:
+      label: Checks
+      description: Please search to see if an issue already exists for the bug you encountered.
+      options:
+        - label: I have searched the existing issues
+          required: true
+        - label: I have read the documentation
+          required: true
+        - label: Is it your first time sumbitting an issue
+          required: true
+
+  - type: textarea
+    attributes:
+      label: Current Behavior
+      description: A concise description of what you're experiencing.
+    validations:
+      required: false
+
+  - type: textarea
+    attributes:
+      label: Expected Behavior
+      description: A concise description of what you expected to happen.
+    validations:
+      required: false
+
+  - type: textarea
+    attributes:
+      label: Steps to Reproduce
+      description: Steps to reproduce it (as minimally and precisely as possible).
+      placeholder: |
+        1. In this environment...
+        2. With this config...
+        3. Do ...
+        4. See error...
+    validations:
+      required: false
+
+  - type: textarea
+    attributes:
+      label: Environment
+      description: |
+        examples:
+          - **Daed version**: v0.2.4
+          - **OS (e.g `cat /etc/os-release`)**: Debian 12
+          - **Kernel (e.g. `uname -a`)**: 6.4.8-arch1-1
+          - **Others**: NA
+      value: |
+        - **Daed version**:
+        - **OS (e.g `cat /etc/os-release`)**:
+        - **Kernel (e.g. `uname -a`)**:
+        - **Others**:
+    validations:
+      required: false
+
+  - type: textarea
+    attributes:
+      label: Anything else?
+      description: |
+        Config? Links? References? Anything that will give us more context about the issue you are encountering!
+
+        Tip: You can attach images or log files by clicking this area to highlight it and then dragging files in.
+    validations:
+      required: false

.github/ISSUE_TEMPLATE/config.yml

@@ -0,0 +1,26 @@
+blank_issues_enabled: true
+contact_links:
+  - name: '📚 Support/Q&A'
+    url: https://github.com/daeuniverse/daed/discussions/categories/q-a-support
+    about: >-
+      Some questions are already answered in our github discussions Q&A section If you don't find an answer, [create a support ticket](https://github.com/daeuniverse/dae/discussions/new?category=q-a-support)
+
+  - name: '💬 dae Documentation Link (en)'
+    url: https://github.com/daeuniverse/dae/tree/main/docs/en
+    about: 'daeuniverse Documentation Link'
+
+  - name: '💬 dae Documentation Link (zh)'
+    url: https://github.com/daeuniverse/dae/tree/main/docs/zh
+    about: 'daeuniverse Documentation Link'
+
+  - name: '💬 daed Documentation Link'
+    url: https://github.com/daeuniverse/daed/blob/main/docs/getting-started.md
+    about: 'daeuniverse Documentation Link'
+
+  - name: '💬 daeuniverse Telegram Support'
+    url: https://t.me/daeuniverse
+    about: 'daeuniverse Telegram Support Channel'
+
+  - name: '💬 daeuniverse GitHub Discussion Support'
+    url: https://github.com/daeuniverse/dae/discussions
+    about: 'daeuniverse GitHub Discussion Portal'

.github/ISSUE_TEMPLATE/enhancement.yml

@@ -0,0 +1,18 @@
+name: Enhancement
+description: suggest an enhancement to the daed project
+title: '[Enhancement] <title>'
+labels: [topic/enhancement]
+body:
+  - type: textarea
+    attributes:
+      label: Improvement Suggestion
+      description: What would you like us to improve.
+    validations:
+      required: false
+
+  - type: textarea
+    attributes:
+      label: Potential Benefits
+      description: Why is this needed.
+    validations:
+      required: false

.github/ISSUE_TEMPLATE/feature-request.yml

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+name: Feature Request
+description: feature request related to daed
+title: '[Feature Request] <title>'
+labels: ['topic/feature']
+body:
+  - type: textarea
+    attributes:
+      label: Greetings
+      description: general greetings
+      placeholder: |
+        Thanks for supporting the @daeuniverse community! If you have a good idea that wishes us to integrate to the current daed project, feel free to elaborate here.
+
+        You may also post your idea on the [Discussions](https://github.com/daeuniverse/daed/discussions) or the daeuniverse Telegram channel (https://t.me/daeuniverse)
+
+        Prior to opening a feature request, please search for existing requests.
+
+        If you find an existing feature that matches your needs, use the 👍 emoji to show your support for it. If the specifics of your use case are not covered in the existing feature request but the idea seems similar enough, please take the time to *add new conversation* which helps the feature's design evolve.
+
+        If you do not find any other existing requests for the feature you desire, you should open a new feature request. Please take the time to help us understand your use-case as precisely as possible. Be sure to demonstrate that you've evaluated existing features and found them unsuitable.
+    validations:
+      required: false
+
+  - type: textarea
+    attributes:
+      label: Feature Request
+      description: What feature you would like us to integrate into the daed project.
+    validations:
+      required: false
+
+  - type: textarea
+    attributes:
+      label: Use Cases
+      description: Share with us what use cases the proposed new feature is categorized to.
+    validations:
+      required: false
+
+  - type: textarea
+    attributes:
+      label: Potential Benefits
+      description: Why is this needed.
+    validations:
+      required: false

.github/ISSUE_TEMPLATE/proposal.yml

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+name: Proposal
+description: new feature proposal (developer only)
+title: '[Proposal] <title>'
+labels: ['topic/proposal']
+body:
+  - type: textarea
+    attributes:
+      label: Proposal
+      description: What new feature you would like to integrate into the daed project.
+    validations:
+      required: false
+
+  - type: textarea
+    attributes:
+      label: Use Cases
+      description: What use cases the proposed new feature is categorized to.
+    validations:
+      required: false
+
+  - type: textarea
+    attributes:
+      label: Potential Benefits
+      description: Why is this needed.
+    validations:
+      required: false
+
+  - type: textarea
+    attributes:
+      label: Scope
+      description: What needs to be done.
+    validations:
+      required: false
+
+  - type: textarea
+    attributes:
+      label: Reference
+      description: Useful links
+    validations:
+      required: false
+
+  - type: textarea
+    attributes:
+      label: Implementation
+      description: PR links to this issue.
+    validations:
+      required: false

.github/ISSUE_TEMPLATE/support-request.yml

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+name: Support Request
+description: need some help from the community
+title: '[Support Request] <title>'
+labels: [topic/support]
+body:
+  - type: checkboxes
+    attributes:
+      label: Checks
+      description: Please search to see if an issue already exists for the bug you encountered.
+      options:
+        - label: I have searched the existing issues
+          required: true
+        - label: I have read the documentation
+          required: true
+        - label: Is it your first time sumbitting an issue
+          required: true
+
+  - type: textarea
+    attributes:
+      label: Support Request
+      description: What would you like us to support (In short summary).
+    validations:
+      required: false
+
+  - type: textarea
+    attributes:
+      label: Current Behavior
+      description: A concise description of what you're experiencing.
+    validations:
+      required: false
+
+  - type: textarea
+    attributes:
+      label: Expected Behavior
+      description: A concise description of what you expected to happen.
+    validations:
+      required: false
+
+  - type: textarea
+    attributes:
+      label: Steps to Reproduce
+      description: Steps to reproduce it (as minimally and precisely as possible).
+      placeholder: |
+        1. In this environment...
+        2. With this config...
+        3. Do ...
+        4. See error...
+    validations:
+      required: false
+
+  - type: textarea
+    attributes:
+      label: Environment
+      description: |
+        examples:
+          - **Daed version**: v0.2.4
+          - **OS (e.g `cat /etc/os-release`)**: Debian 12
+          - **Kernel (e.g. `uname -a`)**: 6.4.8-arch1-1
+          - **Others**: NA
+      value: |
+        - **Daed version**:
+        - **OS (e.g `cat /etc/os-release`)**:
+        - **Kernel (e.g. `uname -a`)**:
+        - **Others**:
+    validations:
+      required: false
+
+  - type: textarea
+    attributes:
+      label: Anything else?
+      description: |
+        Config? Links? References? Anything that will give us more context about the issue you are encountering!
+
+        Tip: You can attach images or log files by clicking this area to highlight it and then dragging files in.
+    validations:
+      required: false