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How to Report an Issue

Christophe Bucher edited this page Sep 2, 2015 · 9 revisions

Do not confuse forum and bug tracker. If you have questions, please use a question and answer web site, where people take time to help you, like stackoverflow or superuser.

How to file a bug

  1. Check if your cannot reproduce your problem without ConsoleZ. In this case this is not a ConsoleZ bug and so don't create an issue. Keep in mind that:
  • ConsoleZ is not a shell. The shell is the one you configured in tabs settings.
  • ConsoleZ reads the UNICODE console buffer and draw it. Console does not interpret, does not change, does not convert the characters. You can show the hidden console to be sure. show console window
  1. Go to ConsoleZ download section
  2. Verify the lastest version (experimental, beta or release) doesn't fix your problem
  3. Go to ConsoleZ issue tracker on GitHub
  4. Search for existing issues using the search field at the top of the page
  5. File a new issue including the info listed below

When filing a new bug, please include:

  • Descriptive title - use keywords so others can find your bug (avoiding duplicates)
  • Steps to trigger the problem that are specific, and repeatable What happens when you follow the steps, and what you expected to happen instead. Include the exact text of any error messages if applicable (or upload screenshots).
  • Diagnostic report - Create a diagnostic report and post it as code (surrounded by triple backquotes) diagnose
  • Include only one problem per ticket
  • If you report a crash, you must provide a crash dump. To generate a crash dump: create registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps. If you didn't install a post mortem debugger, you should find crash dump here: %LOCALAPPDATA%\CrashDumps. (If you need assistance, you can read this documentation). Zip it and upload it to Dropbox, Google Drive, or a similar service, then indicate the link in the issue.
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