feat: feat in game system tickets

server-data/resources/[esx_addons]/tickets/README.md

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+# Ticket Manager
+
+In-game all-in-one solution for ticket management for both ESX & QB Core FiveM servers.
+
+Features:
+
+- All in-game based
+- Webhook Configuration
+- Theme is configurable
+- Permissions are configurable
+- Categories included & are configurable
+- Statuses are configurable (Color, Replies allowed, Label)
+- Configurable command
+- Players can provide the position, title, message, and category for tickets
+- Players & Staff members can reply to tickets
+- Players receive notifications (if online) when a reply or status is changed on their tickets.
+
+If you need any support, feel free to reach out to us via our Discord: https://discord.gg/7NATz2Yw5a
+
+### Dependencies
+
+- Supports both ESX and QBCore
+- oxmysql
+- ox_lib
+
+### Installation
+
+`NOTE: As of v1.1.0, permissions system has changed to run off of ace permissions in your server.cfg`
+
+- Run the `__install/database.sql` file in your server's database.
+- Download the main branch and drop the package into your resources folder and remember to `ensure ir8-tickets` after `ox_lib` and `oxmysql`
+- Add the permissions principal to your `server.cfg`:
+- Be sure to open `/shared/config.lua` and set your framework and any other settings you may need to alter.
+
+```
+# Ticket Administration Ace
+add_ace group.admin ticket.admin allow
+```
+
+### Webhook Configuration
+
+You can set your webhook configuration from server/main.lua at the top of the file.

server-data/resources/[esx_addons]/tickets/__install/database.sql

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+create table ir8_ticket
+(
+    id         int auto_increment
+        primary key,
+    category   varchar(255)                          null,
+    title      varchar(255)                          null,
+    message    longtext                              null,
+    name       varchar(255)                          null,
+    identifier varchar(255)                          null,
+    position   varchar(1000)                         null,
+    status     varchar(50)                           null,
+    date       timestamp default current_timestamp() not null,
+    updated    timestamp default current_timestamp() not null on update current_timestamp()
+);
+
+create table ir8_ticket_message
+(
+    id         int auto_increment
+        primary key,
+    ticket_id  int                                   null,
+    message    longtext                              null,
+    name       varchar(255)                          null,
+    identifier varchar(255)                          null,
+    date       timestamp default current_timestamp() not null
+);
+

server-data/resources/[esx_addons]/tickets/client/main.lua

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+-------------------------------------------------
+--
+-- STATE
+--
+-------------------------------------------------
+PlayerData = {}
+PlayerLoaded = false
+
+-------------------------------------------------
+--
+-- EVENTS
+--
+-------------------------------------------------
+
+-- Init event on resource start
+function init()
+    IR8.Utilities.DebugPrint("[Method] Init invoked")
+
+    -- Check for admin privs
+    local admin = lib.callback.await(IR8.Config.ServerCallbackPrefix .. "HasAdminPermissions", false)
+
+    SendNUIMessage({
+        action = "init",
+        debug = IR8.Config.Debugging,
+        admin = admin,
+        ticketConfiguration = IR8.Config.TicketConfiguration,
+    })
+end
+
+-- PlayerLoaded event handler based on framework
+if IR8.Bridge.Client.EventPlayerLoaded then
+    RegisterNetEvent(IR8.Bridge.Client.EventPlayerLoaded)
+    AddEventHandler(IR8.Bridge.Client.EventPlayerLoaded, function()
+        if not PlayerLoaded then
+            init()
+        end
+    end)
+else
+    if not PlayerLoaded then
+        init()
+    end
+end
+
+-- Show the NUI
+RegisterNetEvent(IR8.Config.ClientCallbackPrefix .. "ShowNUI")
+AddEventHandler(IR8.Config.ClientCallbackPrefix .. "ShowNUI", function(admin)
+    -- Loads the tickets on each show request
+    local tickets = lib.callback.await(IR8.Config.ServerCallbackPrefix .. "Tickets_Load", false)
+    SendNUIMessage({ action = "tickets", tickets = tickets })
+
+    -- Show UI
+    SendNUIMessage({ action = "show", admin = admin, theme = IR8.Config.Theme and IR8.Config.Theme or false })
+    SetNuiFocus(true, true)
+end)
+
+-------------------------------------------------
+--
+-- NUI EVENTS
+--
+-------------------------------------------------
+
+-- Hide NUI
+RegisterNUICallback("hide", function(_, cb)
+    SendNUIMessage({ action = "hide" })
+    SetNuiFocus(false, false)
+    cb({})
+end)
+
+-- Retrieve ticket information and send back
+RegisterNUICallback("ticket", function(data, cb)
+    -- Get ticket information
+    local res = lib.callback.await(IR8.Config.ServerCallbackPrefix .. "Ticket_Load", false, data)
+
+    -- Send response
+    cb(res)
+end)
+
+-- Retrieve ticket information and send back
+RegisterNUICallback("status", function(data, cb)
+    -- Update status
+    local res = lib.callback.await(IR8.Config.ServerCallbackPrefix .. "Ticket_UpdateStatus", false, data)
+
+    if res.success then
+        local tickets = lib.callback.await(IR8.Config.ServerCallbackPrefix .. "Tickets_Load", false)
+        SendNUIMessage({ action = "tickets", tickets = tickets })
+    end
+
+    -- Send response
+    cb({ success = true })
+end)
+
+-- Retrieve list of tickets and send back
+RegisterNUICallback("tickets", function(_, cb)
+    -- Get list of tickets
+    local tickets = lib.callback.await(IR8.Config.ServerCallbackPrefix .. "Tickets_Load", false)
+    SendNUIMessage({ action = "tickets", tickets = tickets })
+
+    -- Send response
+    cb({ success = true })
+end)
+
+-- Ticket reply creation
+RegisterNUICallback("reply", function(data, cb)
+    local res = lib.callback.await(IR8.Config.ServerCallbackPrefix .. "Ticket_CreateReply", false, data)
+    cb(res)
+end)
+
+-- Ticket creation
+RegisterNUICallback("create", function(data, cb)
+    -- If position is included
+    if data.position then
+        local playerCoords = GetEntityCoords(PlayerPedId())
+        data.position = json.encode({
+            x = playerCoords.x,
+            y = playerCoords.y,
+            z = playerCoords.z,
+        })
+    end
+
+    local res = lib.callback.await(IR8.Config.ServerCallbackPrefix .. "Ticket_Create", false, data)
+
+    if res.success then
+        local tickets = lib.callback.await(IR8.Config.ServerCallbackPrefix .. "Tickets_Load", false)
+        SendNUIMessage({ action = "tickets", tickets = tickets })
+    end
+
+    cb(res)
+end)
+
+-- Teleport request
+RegisterNUICallback("teleport", function(data, cb)
+    SetEntityCoords(PlayerPedId(), data.x, data.y, data.z)
+    cb({})
+end)
+
+-------------------------------------------------
+--
+-- ON RESOURCE START
+--
+-------------------------------------------------
+AddEventHandler("onResourceStart", function(resource)
+    if resource == GetCurrentResourceName() then
+        if not PlayerLoaded then
+            PlayerLoaded = true
+            Wait(500)
+            init()
+        end
+    end
+end)
+
+-------------------------------------------------
+--
+-- CLEANUP ON RESOURCE STOP
+--
+-------------------------------------------------
+AddEventHandler("onResourceStop", function(resource)
+    if resource == GetCurrentResourceName() then
+      -- Any cleanup if necessary.If not, remove this
+    end
+end)

server-data/resources/[esx_addons]/tickets/fxmanifest.lua

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+fx_version 'cerulean'
+game 'gta5'
+author 'IR8 Scripts'
+description 'Ticket Manager'
+version '1.1.1'
+lua54 'yes'
+
+client_script 'client/main.lua'
+
+server_script {
+    '@oxmysql/lib/MySQL.lua',
+    'server/main.lua'
+}
+
+shared_script {
+    "@ox_lib/init.lua",
+    "shared/config.lua",
+    "shared/bridge.lua",
+    "shared/utilities.lua",
+    "shared/database.lua"
+}
+
+ui_page {
+    'nui/index.html',
+}
+
+files {
+	'nui/index.html',
+	'nui/js/script.js', 
+	'nui/css/style.css'
+}