(no ticket): [repo] Issue templates, new (#3)

<!-- Ticket number or summary of work -->
# No ticket: issue templates

## What changed?
<!-- Provide a bulleted list in the present tense -->
* add issue template config and bug report template

## Release notes draft
<!-- Provide an entry for the release notes using simple, conversational
language. Don't be too technical. Explain how the change will benefit
the merchant and link to the feature.

Examples:
* The newly-released [X feature] is now available to use. Now, you’ll be
able to [perform Y action].
* We're happy to announce [X feature], which can help you [perform Y
action].
* [X feature] helps you to create [Y response] using the [Z query
parameter]. Now, you can deliver [ex, localized shopping experiences for
your customers].
* Fixed a bug in the [X endpoint]. Now the [Y field] will appear when
you click [Z option]. -->

## Anything else?
<!-- Add related PRs, salient notes, additional ticket numbers, etc. -->

ping {names}

.github/ISSUE_TEMPLATES/bug-report.yml

@@ -0,0 +1,29 @@
+name: 🖍️ Incorrect documentation report
+description: Something is wrong or missing from the docs.
+labels:
+  - 'bug:unverified'
+body:
+  - type: markdown
+    attributes:
+      value: |
+        Thank you for helping improve the BigCommerce DevDocs!
+
+        ## Tell us what's missing!
+
+  - type: input
+    attributes:
+      label: What is the link to the page that needs updating? Provide multiple links if needed.
+    validations:
+      required: true
+  - type: textarea
+    attributes:
+      label: What needs to be documented?
+      description: A concise description of what you expect to see here.
+    validations:
+      required: true
+  - type: textarea
+    attributes:
+      label: What is currently documented?
+      description: A concise description of what you're actually seeing.
+    validations:
+      required: true

.github/ISSUE_TEMPLATES/config.yml

@@ -0,0 +1,13 @@
+blank_issues_enabled: false
+contact_links:
+  - name: Get BigCommerce help
+    url: https://support.bigcommerce.com/s/contact
+    about:
+      If you need to file a BigCommerce bug report or platform outage, contact our Support team. Contact information is in the store control panel. Partners, please use your Partner Portal to open a case. 
+  - name: Docs + DevCenter feature request
+    url: https://github.com/bigcommerce/docs/discussions/new?category=ideas-feature-requests
+    about:
+      We appreciate you taking the time to improve our docs! Meet us in Discussions to talk further about your feature request.
+  - name: 💬 BigCommerce community
+    url: https://developer.bigcommerce.com/community
+    about: Meet and chat with other people building with BigCommerce.