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@@ -34,8 +34,8 @@ workflow for members of CERT and CSIRT teams. | |
<p align="center">It allows team members | ||
to track, respond to and deal with reported incidents and features a | ||
number of tools to make common operations quick and easy. RTIR is | ||
built on top of RT, which is also available for free from Best | ||
Practical Solutions at <a href="http://www.bestpractical.com/rt/">http://www.bestpractical.com/rt/</a>.</p> | ||
built on top of [Request Tracker](https://www.bestpractical.com/rt/), which is also available for free from Best | ||
Practical Solutions.</p> | ||
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![Screenshot of RTIR](docs/images/rtir-incident-dashboard.png) | ||
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@@ -47,14 +47,14 @@ touch with us at <a href="mailto:mailto:[email protected]">sales@bestpract | |
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## REQUIRED PACKAGES | ||
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- RT version 4.4.1 or later. | ||
- A compatible version of RT (usually the same version number as RTIR or newer) | ||
- Net::Whois::RIPE 1.31 is bundled with RTIR for compatibility with the | ||
API RTIR uses and for a fix to run without warnings under perl 5.18. | ||
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## UPGRADE INSTRUCTIONS | ||
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If you've installed a prior version of RTIR, you will need to follow | ||
special steps to upgrade. See the docs/UPGRADING file for detailed | ||
special steps to upgrade. See the [UPGRADING](https://docs.bestpractical.com/rtir/latest/UPGRADING.html) file for detailed | ||
information. | ||
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## INSTALLATION INSTRUCTIONS | ||
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@@ -148,32 +148,28 @@ You should substitute the URL for RT's web interface for http://rt.example.com/. | |
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- This README file | ||
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- docs/UPGRADING | ||
- [UPGRADING documentation](https://docs.bestpractical.com/rtir/5.0/UPGRADING.html) | ||
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- docs/UPGRADING-* | ||
- Version specific upgrading files. If upgrading from 3.0, you | ||
would read the UPGRADING-3.0, UPGRADING-3.2, UPGRADING-4.0 | ||
and UPGRADING-5.0 files. | ||
- There are also version specific upgrading documents available at the | ||
[RTIR documentation page](https://docs.bestpractical.com/rtir/5.0/index.html). | ||
If upgrading from 3.0, you | ||
would read the UPGRADING-3.0, UPGRADING-3.2, UPGRADING-4.0 | ||
and UPGRADING-5.0 files. | ||
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- docs/Tutorial.pod | ||
- ( also at [http://bestpractical.com/docs/rtir/5.0/Tutorial](http://bestpractical.com/docs/rtir/5.0/Tutorial) ) | ||
- Extended information about ticket merging | ||
- [RTIR Tutorial](https://docs.bestpractical.com/rtir/5.0/Tutorial.html) | ||
- [Extended information about ticket merging](https://docs.bestpractical.com/rtir/5.0/Tutorial.html#Merging-Tickets) | ||
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- docs/Constituencies.pod | ||
- ( also at [http://bestpractical.com/docs/rtir/5.0/Constituencies](http://bestpractical.com/docs/rtir/5.0/Constituencies) ) | ||
- [Constituencies](https://docs.bestpractical.com/rtir/5.0/Constituencies.html) | ||
- Information about setting up RTIR with multiple user constituencies | ||
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- docs/AdministrationTutorial.pod | ||
- ( also at [http://bestpractical.com/docs/rtir/5.0/AdministrationTutorial](http://bestpractical.com/docs/rtir/5.0/AdministrationTutorial) ) | ||
- [RTIR Administration Tutorial](https://docs.bestpractical.com/rtir/5.0/AdministrationTutorial.html) | ||
- Information about setting up RTIR for Administrators | ||
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- etc/RTIR_Config.pm | ||
- [RTIR Config](https://docs.bestpractical.com/rtir/5.0/RTIR_Config.html) | ||
- Contains a number of RTIR-specific configuration options and | ||
instructions for their use | ||
- [http://www.bestpractical.com/docs/rtir/5.0/RTIR_Config.html](http://www.bestpractical.com/docs/rtir/5.0/RTIR_Config.html) | ||
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- RTIR mailing list | ||
- Subscribe by sending mail to [[email protected]]([email protected]). | ||
- [RTIR section on our forum](https://forum.bestpractical.com). | ||
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## DEVELOPMENT | ||
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