Update accessibility-statement.html.erb

- Update - pretty substantial rewrite https://payments-platform.atlassian.net/browse/PP-12053 - Had to run prettier on some other files so that is passed the CI/CD tests.
alphagov · Oct 25, 2024 · 929c622 · 929c622
1 parent 3bc2dc1
commit 929c622
Show file tree

Hide file tree

Showing 4 changed files with 46 additions and 67 deletions.
diff --git a/source/accessibility-statement.html.erb b/source/accessibility-statement.html.erb
@@ -8,22 +8,21 @@ title: Accessibility statement for GOV.UK Pay
     <div class="govuk-grid-row">
       <div class="govuk-grid-column-two-thirds">
         <h1 class="govuk-heading-l" id="heading-1">Accessibility statement for GOV.UK&nbsp;Pay</h1>
+        <p class="govuk-body">This accessibility statement applies to the:</p>
+        <ul class="govuk-list govuk-list--bullet">
+          <li>GOV.UK Pay pages where people make payments</li>
+          <li>GOV.UK Pay website at <%= link_to 'https://www.payments.service.gov.uk', 'https://www.payments.service.gov.uk', class: 'govuk-link' %></li>
+          <li>GOV.UK Pay admin tool at <%= link_to 'https://selfservice.payments.service.gov.uk', 'https://selfservice.payments.service.gov.uk', class: 'govuk-link' %></li>
+          <li>GOV.UK Pay operational status page at <%= link_to 'https://payments.statuspage.io/', 'https://payments.statuspage.io/', class: 'govuk-link' %></li>
+        </ul>
+        <p class="govuk-body">This page explains how accessible these are, what to do if you have difficulty using them, and how to report accessibility problems.</p>
         <p class="govuk-body">
-          This accessibility statement explains how accessible this service is, what to do if you have difficulty using it, and how to report accessibility problems with the
-          service.
+          There is a separate
+          <%= link_to 'accessibility statement for GOV.UK Pay's technical documentation', 'https://docs.payments.service.gov.uk/accessibility.html', class: 'govuk-link' %>.
         </p>
-
         <p class="govuk-body">
-          This service is part of the wider GOV.UK&nbsp;website. There’s a separate
-          <%= link_to 'accessibility statement for the main GOV.UK website', 'https://www.gov.uk/help/accessibility', class: 'govuk-link' %>. There is also a separate
-          <%= link_to 'accessibility statement for GOV.UK&nbsp;Pay\'s technical documentation', 'https://docs.payments.service.gov.uk/accessibility.html', class: 'govuk-link' %>.
+          There's also a separate <%= link_to 'accessibility statement for the main GOV.UK website', 'https://www.gov.uk/help/accessibility-statement', class: 'govuk-link' %>.
         </p>
-
-        <p class="govuk-body">
-          This page only contains information about the GOV.UK&nbsp;Pay service, available at
-          <%= link_to 'https://www.payments.service.gov.uk', 'https://www.payments.service.gov.uk', class: 'govuk-link' %>.
-        </p>
-
         <h2 class="govuk-heading-m">Using this service</h2>
         <p class="govuk-body">
           This service is run by the Government Digital Service (GDS). We want as many people as possible to be able to use this service. This means you should be able to:
@@ -40,46 +39,6 @@ title: Accessibility statement for GOV.UK Pay
           <%= link_to 'AbilityNet', 'https://mcmw.abilitynet.org.uk', class: 'govuk-link' %>
           has advice on making your device easier to use if you have a disability.
         </p>
-
-        <h2 class="govuk-heading-m">How accessible this service is</h2>
-        <p class="govuk-body">Some people may find parts of this service difficult to use.</p>
-
-        <h2 class="govuk-heading-m">What to do if you have difficulty using this service</h2>
-        <p class="govuk-body">
-          If you have difficulty using this service, contact us by sending an email to
-          <%= mail_to '[email protected]', '[email protected]', class: 'govuk-link' %>.
-        </p>
-        <p class="govuk-body">
-          If you need any part of this service in a different format like large print, audio recording or braille, email
-          <%= mail_to '[email protected]', '[email protected]', class: 'govuk-link' %>.
-        </p>
-        <p class="govuk-body">We’ll consider your request and get back to you within 2 working days.</p>
-
-        <h2 class="govuk-heading-m">Reporting accessibility problems with this service</h2>
-        <p class="govuk-body">
-          We’re always looking to improve the accessibility of this service. If you find any problems that are not listed on this page or think we’re not meeting accessibility
-          requirements, email
-          <%= mail_to '[email protected]', '[email protected]', class: 'govuk-link' %>.
-        </p>
-        <p class="govuk-body">We’ll consider your request and get back to you within 2 working days.</p>
-
-        <h2 class="govuk-heading-m">If you’re not happy with our response</h2>
-        <p class="govuk-body">
-          The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations
-          2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint,
-          <%= link_to 'contact the Equality Advisory and Support Service', 'https://www.equalityadvisoryservice.com', class: 'govuk-link' %>, which is run on behalf of EHRC.
-        </p>
-
-        <h2 class="govuk-heading-m">Technical information about this service’s accessibility</h2>
-        <p class="govuk-body">
-          We’re committed to making this service accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
-        </p>
-        <p class="govuk-body">
-          This service is partially compliant with the
-          <%= link_to 'Web Content Accessibility Guidelines version 2.1 AA standard', 'https://www.w3.org/TR/WCAG21', class: 'govuk-link' %>, due to the non-compliances listed
-          below.
-        </p>
-
         <h2 class="govuk-heading-m">Non accessible content</h2>
         <p class="govuk-body">The content listed below is non-accessible for the following reasons.</p>
 
@@ -92,13 +51,13 @@ title: Accessibility statement for GOV.UK Pay
 
         <p class="govuk-body">
           There is a 90-minute timeout on payment pages and you cannot extend your time. We do not display a message to users because this might be inaccurate due to timeouts
-          imposed by third-party providers. This is not compliant with the Web Content Accessibility Guidelines version 2.1 AAA standard, section 2.2.6.
+          imposed by third-party providers. This is not compliant with the Web Content Accessibility Guidelines version 2.2 AAA standard, section 2.2.6.
         </p>
 
         <p class="govuk-body">
           The following content on
           <%= link_to 'GOV.UK&nbsp;Pay’s status page', 'https://payments.statuspage.io', class: 'govuk-link' %>
-          is not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The non-compliances are listed below:
+          is not compliant with the Web Content Accessibility Guidelines version 2.2 AA standard. The non-compliances are listed below:
         </p>
         <ul class="govuk-list govuk-list--bullet">
           <li>‘Subscribe to updates’ link does not contain programmatically discernible link text (WCAG success criterion 1.3.1)</li>
@@ -115,11 +74,33 @@ title: Accessibility statement for GOV.UK Pay
           who intend to make their service fully accessible, but they have not yet provided a fixed date for this. We will, however, make an assessment when the contract is up for
           renewal.
         </p>
+        <h2 class="govuk-heading-m">What to do if you have difficulty using this service</h2>
+        <p class="govuk-body">
+          If you have difficulty using this service, contact us by sending an email to
+          <%= mail_to 'govuk-pay-support@digital.cabinet-office.gov.uk', 'govuk-pay-support@digital.cabinet-office.gov.uk', class: 'govuk-link' %>.
+        </p>
+        <p class="govuk-body">
+          If you need any part of this service in a different format like large print, audio recording or braille, email
+          <%= mail_to 'govuk-pay-support@digital.cabinet-office.gov.uk', 'govuk-pay-support@digital.cabinet-office.gov.uk', class: 'govuk-link' %>.
+        </p>
+        <p class="govuk-body">We’ll consider your request and get back to you within 2 working days.</p>
 
-        <h2 class="govuk-heading-m">How we tested this service</h2>
+        <h2 class="govuk-heading-m">Reporting accessibility problems with this service</h2>
+        <p class="govuk-body">
+          We’re always looking to improve the accessibility of this service. If you find any problems that are not listed on this page or think we’re not meeting accessibility
+          requirements, email
+          <%= mail_to 'govuk-pay-support@digital.cabinet-office.gov.uk', 'govuk-pay-support@digital.cabinet-office.gov.uk', class: 'govuk-link' %>.
+        </p>
+        <p class="govuk-body">We’ll consider your request and get back to you within 2 working days.</p>
+
+        <h2 class="govuk-heading-m">If you’re not happy with our response</h2>
         <p class="govuk-body">
-          The service was last tested on 6 August 2020 and was checked for compliance with WCAG 2.1 AA. The test was carried out by the Digital Accessibility Centre.
+          The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations
+          2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint,
+          <%= link_to 'contact the Equality Advisory and Support Service', 'https://www.equalityadvisoryservice.com', class: 'govuk-link' %>, which is run on behalf of EHRC.
         </p>
+        <h2 class="govuk-heading-m">How we tested this service</h2>
+        <p class="govuk-body">The service was last tested by the Digital Accessibility Centre on 6 August 2020 who checked for compliance with WCAG 2.1 AA.</p>
         <p class="govuk-body">
           You can contact us on
           <%= mail_to 'govuk-pay-support@digital.cabinet-office.gov.uk', 'govuk-pay-support@digital.cabinet-office.gov.uk', class: 'govuk-link' %>
@@ -137,13 +118,16 @@ title: Accessibility statement for GOV.UK Pay
           <li>making a card payment</li>
           <li>making a card payment with Apple Pay and Google Pay</li>
         </ul>
-        <p class="govuk-body">We previously tested this service for compliance with WCAG 2.1 AA on 5 September 2019.</p>
+        <p class="govuk-body">
+          Since then, the Pay team has carried out their own testing when making changes to the service and completed an internal audit for compliance with WCAG 2.2. We are not
+          aware of any failures to comply with the latest 2.2 criteria.
+        </p>
 
         <h2 class="govuk-heading-m">What we’re doing to improve accessibility</h2>
         <p class="govuk-body">
           Our <%= link_to 'roadmap', 'roadmap', class: 'govuk-link' %> includes information about how and when we plan to improve accessibility on this service.
         </p>
-        <p class="govuk-body">This page was created on 10 September 2019. It was last updated on 11 May 2023.</p>
+        <p class="govuk-body">This page was created on 10 September 2019. It was last updated on 24 October 2024.</p>
       </div>
     </div>
   </main>

diff --git a/source/govuk-payment-pages.html.erb b/source/govuk-payment-pages.html.erb
@@ -29,9 +29,7 @@ title: GOV.UK payment pages
         <h2 class="govuk-heading-m">How to take payments</h2>
         <p class="govuk-body">To get set up to take payments you need to create a payment link on GOV.UK. It takes 5 minutes to do.</p>
         <p class="govuk-body">When users access your page they’ll be able to make an online card payment to you.</p>
-        <%=
-          image_tag 'self-service-payments-flow.svg', alt: 'Example of the payment amount and confirmation pages of the payment link user journey.', class: 'content-section__image'
-        %>
+        <%= image_tag 'self-service-payments-flow.svg', alt: 'Example of the payment amount and confirmation pages of the payment link user journey.', class: 'content-section__image' %>
 
         <p class="govuk-body">Your users will receive a payment reference and a confirmation email.</p>
         <p class="govuk-body">Use the payment reference to make it easy to identify the payment. You can use numbers or words in your payment reference.</p>

diff --git a/source/layouts/layout.html.erb b/source/layouts/layout.html.erb
@@ -162,9 +162,8 @@
             </svg>
             <span class="govuk-footer__licence-description">
               All content is available under the
-              <%=
-                link_to 'Open Government Licence v3.0', 'https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/', class: 'govuk-footer__link', rel: 'license'
-              %>, except where otherwise stated
+              <%= link_to 'Open Government Licence v3.0', 'https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/', class: 'govuk-footer__link', rel: 'license' %>,
+              except where otherwise stated
             </span>
           </div>
           <div class="govuk-footer__meta-item">

diff --git a/source/roadmap.html.erb b/source/roadmap.html.erb
@@ -93,9 +93,7 @@ title: Roadmap
           if you’d like to be involved in research, if you have any questions, or if there are other features you’d like us to develop.
         </p>
         <p class="govuk-body">
-          <%=
-            link_to 'Sign up to GOV.UK&nbsp;Pay updates', 'https://docs.google.com/forms/d/e/1FAIpQLSdJRj0asGOu3VJZ-0UPmx0T6w7FMsdduRAS51k18TS2XlNC7w/viewform', class: 'govuk-link'
-          %>
+          <%= link_to 'Sign up to GOV.UK&nbsp;Pay updates', 'https://docs.google.com/forms/d/e/1FAIpQLSdJRj0asGOu3VJZ-0UPmx0T6w7FMsdduRAS51k18TS2XlNC7w/viewform', class: 'govuk-link' %>
           to find out more about what we’re working on and our plans for the future.
         </p>
       </div>