I developed a customer retention dashboard for a telecom company. This dashboard identifies at-risk customers in advance, enabling targeted retention strategies.
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The telecom industry faces significant challenges in maintaining their customer base, and the retention department aims to recover customers who have terminated their contracts. This project aims to enhance the understanding of customer behaviors and improve retention strategies through effective data visualization.
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Shwetakhandal/CustomerRetentionAnalysis
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The telecom industry faces significant challenges in maintaining their customer base, and the retention department aims to recover customers who have terminated their contracts. This project aims to enhance the understanding of customer behaviors and improve retention strategies through effective data visualization.
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