Merge pull request #5 from luqman7/survey

endpoints for csat
RunCloudIO · Dec 3, 2021 · 9359c05 · 9359c05
2 parents d65b6cf + 4f80e91
commit 9359c05
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Showing 2 changed files with 45 additions and 1 deletion.
diff --git a/src/Api.php b/src/Api.php
@@ -198,7 +198,7 @@ class Api
      * @var Client
      */
     protected $client;
-
+    
     /**
      * @internal
      * @var string

diff --git a/src/Resources/Ticket.php b/src/Resources/Ticket.php
@@ -183,4 +183,48 @@ public function createWithAttachment(array $data)
     {
         return $this->api()->requestMultipart('POST', $this->endpoint(), $data);
     }
+
+    /**
+     * Create a satisfaction rating
+     * 
+     * @param int $id The ticket id
+     * @param array $data
+     * @return mixed|null
+     * @throws \Freshdesk\Exceptions\AccessDeniedException
+     * @throws \Freshdesk\Exceptions\ApiException
+     * @throws \Freshdesk\Exceptions\AuthenticationException
+     * @throws \Freshdesk\Exceptions\ConflictingStateException
+     * @throws \Freshdesk\Exceptions\NotFoundException
+     * @throws \Freshdesk\Exceptions\RateLimitExceededException
+     * @throws \Freshdesk\Exceptions\UnsupportedContentTypeException
+     * @throws \Freshdesk\Exceptions\MethodNotAllowedException
+     * @throws \Freshdesk\Exceptions\UnsupportedAcceptHeaderException
+     * @throws \Freshdesk\Exceptions\ValidationException
+     */
+    public function survey($id, array $query = null)
+    {
+        return $this->api()->request('POST', $this->endpoint($id.'/satisfaction_ratings'), $query);
+    }
+
+    /**
+     * List all satisfaction ratings on ticket
+     * 
+     * @param int $id The ticket id
+     * @param array $data
+     * @return mixed|null
+     * @throws \Freshdesk\Exceptions\AccessDeniedException
+     * @throws \Freshdesk\Exceptions\ApiException
+     * @throws \Freshdesk\Exceptions\AuthenticationException
+     * @throws \Freshdesk\Exceptions\ConflictingStateException
+     * @throws \Freshdesk\Exceptions\NotFoundException
+     * @throws \Freshdesk\Exceptions\RateLimitExceededException
+     * @throws \Freshdesk\Exceptions\UnsupportedContentTypeException
+     * @throws \Freshdesk\Exceptions\MethodNotAllowedException
+     * @throws \Freshdesk\Exceptions\UnsupportedAcceptHeaderException
+     * @throws \Freshdesk\Exceptions\ValidationException
+     */
+    public function listSurvey($id, array $query = null)
+    {
+        return $this->api()->request('GET', $this->endpoint($id.'/satisfaction_ratings'), $query);
+    }
 }