WaitER

Waiter is an application that helps to reduce wait times in the ER by giving a patient priority data based on nurse triage. It sends text messages to patients letting them know how long their wait will be. If the the patient is low risk and they have a long waiting time, they may choose to leave the spot in the ER queue. This will reduce pressure on the ER staff and their resources, reducing the wait times in the ER.

Getting Started with WaitER

1. log into WaitER at http://uottawa-oec.herokuapp.com/

2. You will be presented with a graph of the current waiting queue, giving you info about the ER at a glance

3. Click on patients in the top left of the user interface to see a list of all patients

4. Add a Patient by clicking on New Patient

5. Fill out the form with patient data, the application will help correct any mistakes you make

6. Patients can leave the queue with a text message, or you can complete their appointment manually with the complete button

7. The edit button can be used to edit patient data