This extension need to searching, preparing and seending information about customer for your Freshdesk/Freshsales account. The extension is free, but you should install paid Freshdesk/Freshsales application

How to install the extension:

1. Download actual version of the extension
2. Unpack it on your Magento 2 store in app/code/Magento/Freshdesk directory or use Composer:

composer require morfdev/module-freshdesk

3. Run following commands in console:

bin/magento setup:upgrade
bin/magento setup:di:compile
bin/magento setup:static-content:deploy -f

4. Go to the extension settings page (Stores > Configuration > MorfDev > Freshworks)
5. Generate API Token (click on "Generate new token" button or input own string and save configuration)

All configuration on Magento 2 store is done.