user error and log

services/web/server/src/simcore_service_webserver/_constants.py

@@ -28,6 +28,19 @@
 ] = "Under development. Use WEBSERVER_DEV_FEATURES_ENABLED=1 to enable current implementation"
 
 
+FMSG_SERVER_EXCEPTION_LOG: Final[
+    # formatted message for _logger.exception(...)
+    # Use these keys as guidance to provide necessary information for a good error message log
+    #
+    # user_msg: message seem by front-end user (should include OEC)
+    # exc: handled exception
+    # ctx: exception context e.g. exc.ctx()  (see OsparcErrorMixin)
+    # tip: tips on why this might have happened and or possible solution
+    #
+    str
+] = "{user_msg}.\nERROR: {exc}.\nCONTEXT: {ctx}.\nTIP: {tip}\n"
+
+
 __all__: tuple[str, ...] = (
     "APP_CONFIG_KEY",
     "APP_DB_ENGINE_KEY",

services/web/server/src/simcore_service_webserver/users/_constants.py

@@ -0,0 +1,7 @@
+from typing import Final
+
+FMSG_MISSING_CONFIG_WITH_OEC: Final[str] = (
+    "The product is not ready for use until the configuration is fully completed. "
+    "Please wait and try again. "
+    "If the issue continues, contact support with error code: {error_code}."
+)

services/web/server/src/simcore_service_webserver/users/_handlers.py

@@ -9,18 +9,24 @@
     parse_request_query_parameters_as,
 )
 from servicelib.aiohttp.typing_extension import Handler
+from servicelib.error_codes import create_error_code
 from servicelib.mimetype_constants import MIMETYPE_APPLICATION_JSON
 from servicelib.request_keys import RQT_USERID_KEY
 from servicelib.rest_constants import RESPONSE_MODEL_POLICY
 
-from .._constants import RQ_PRODUCT_KEY
+from .._constants import FMSG_SERVER_EXCEPTION_LOG, RQ_PRODUCT_KEY
 from .._meta import API_VTAG
 from ..login.decorators import login_required
 from ..security.decorators import permission_required
 from ..utils_aiohttp import envelope_json_response
 from . import _api, api
+from ._constants import FMSG_MISSING_CONFIG_WITH_OEC
 from ._schemas import PreUserProfile
-from .exceptions import AlreadyPreRegisteredError, UserNotFoundError
+from .exceptions import (
+    AlreadyPreRegisteredError,
+    MissingGroupExtraPropertiesForProductError,
+    UserNotFoundError,
+)
 from .schemas import ProfileGet, ProfileUpdate
 
 _logger = logging.getLogger(__name__)
@@ -42,6 +48,20 @@ async def wrapper(request: web.Request) -> web.StreamResponse:
 
         except UserNotFoundError as exc:
             raise web.HTTPNotFound(reason=f"{exc}") from exc
+        except MissingGroupExtraPropertiesForProductError as exc:
+            error_code = create_error_code(exc)
+            user_msg = FMSG_MISSING_CONFIG_WITH_OEC.format(error_code)
+            log_msg = FMSG_SERVER_EXCEPTION_LOG.format(
+                user_msg=user_msg,
+                exc=exc,
+                ctx=exc.ctx(),
+                tip="Row in `groups_extra_properties` for this product is missing.",
+            )
+            _logger.exception(
+                log_msg,
+                extra={"error_code": error_code},
+            )
+            raise web.HTTPServiceUnavailable(reason=user_msg) from exc
 
     return wrapper