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Added note on non-ascii characters not being supported #6024

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merged 2 commits into from
Sep 10, 2024

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gvasquezvargas
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What Changed?

We found a Jira (https://enterprisedb.atlassian.net/browse/DOCS-1007) for an old GitHub issue #3490.

The conclusion of the discussion was that we need a note with a disclaimer that non-ascii characters are not supported for user or machine names for PostgreSQL installations/upgrades to work on Windows with the wizard.

@gvasquezvargas gvasquezvargas added the deploy Add this label to a PR and it will automatically be deployed to netlify label Sep 4, 2024
@gvasquezvargas gvasquezvargas requested a review from a team as a code owner September 4, 2024 12:57
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github-actions bot commented Sep 4, 2024

@github-actions github-actions bot temporarily deployed to pr-6024-postgresql-installer_limitation September 4, 2024 13:07 Inactive
@gvasquezvargas gvasquezvargas force-pushed the postgresql/installer_limitation branch from c5c19fb to c86c8fd Compare September 6, 2024 06:39
@github-actions github-actions bot temporarily deployed to pr-6024-postgresql-installer_limitation September 6, 2024 06:44 Inactive
@gvasquezvargas gvasquezvargas force-pushed the postgresql/installer_limitation branch from c86c8fd to 4b3686e Compare September 6, 2024 14:35
@github-actions github-actions bot temporarily deployed to pr-6024-postgresql-installer_limitation September 6, 2024 14:45 Inactive
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@josh-heyer josh-heyer left a comment

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IIRC, the reason this was never entered was that it isn't strictly true; there appear to be certain combinations of multi-byte character names that will cause issues, but I'm not sure what the specific scenario is. That said, saying "we don't support" (vs the passive "are not supported") is probably a reasonable statement.

!!! Note
If you're using the graphical installation wizard to perform a system upgrade, the installer preserves the configuration options specified during the previous installation.
!!!note Notes
- EDB doesn't support all non-ASCII, multi-byte characters in user or machine names. Use ASCII characters only to avoid installation errors related to unsupported path names.
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@josh-heyer I reworded this a bit to clarify that not all characters are affected and that it is an EDB installation limitation. I also added an active recommendation/alternative. WDYT?

@github-actions github-actions bot temporarily deployed to pr-6024-postgresql-installer_limitation September 9, 2024 08:56 Inactive
@gvasquezvargas gvasquezvargas merged commit 05ef6df into develop Sep 10, 2024
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@gvasquezvargas gvasquezvargas deleted the postgresql/installer_limitation branch September 10, 2024 14:59
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