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Merge pull request #1021 from Bandwidth/BWDB-15185
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BWDB-15185 Modified the api docs
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areddy-bw authored May 25, 2023
2 parents 92c584d + 9668d0b commit 1c29333
Showing 1 changed file with 14 additions and 21 deletions.
35 changes: 14 additions & 21 deletions site/docs/numbers/errors.mdx
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| 7532 | The TargetRespOrgId is mandatory for toll free port-ins. |
| 7533 | A toll free port-in cannot be submitted without a TargetRespOrgId. |
| 7534 | The TargetRespOrgId cannot be changed for a port-in that has reached the Submitted state. |
| 7535 | The TargetRespOrgId may only be included for a bulk port-in that is still in a draft state. |
| 7598 | Invalid Request |
| 7599 | Fatal Error in Processing |
| 7600 | External telephone number(s) cannot be used: %s |
| 7601 | Immediate is not allowed outside the business hours. |
| 7602 | Requested FOC date must be between %s and %s |
| 7603 | The requested time %s is outside business hours. FOC time must be within processing hours of %s and %s Eastern Time |
| 7604 | Activation can only be triggered between the hours of %s and %s on the actual FOC date: %s. |
| 7605 | Activation must be scheduled between the hours of %s and %s on the actual FOC date: %s. |
| 7606 | Order must be in FOC state to be scheduled for activation. |
| 7607 | Unable to sumbit portTN request to Level3. |
| 7608 | The requested time can not be updated for non triggered portin order. |
| 7609 | The telephone number(s) belongs to unsupported losing carrier. |
| 7610 | PIN does not match the Passcodes on the telephone numbers being ported out. |
| 7611 | The order has been cancelled by the porting vendor for unspecified reasons. Please contact Bandwidth for assistance. |
| 7612 | Missing mandatory element %s. |
| 7613 | Account is missing required product %s. |
| 7614 | Account has toggl disabled %s. |
| 7629 | Attempts to poll for completion of the ROCNumberRequest have been exhausted. |
| 7630 | All attempts to send a ROCNumberRequest to our porting vendor have failed. |
| 7631 | An unexpected ROCNumberRequest response was received from our porting vendor.|
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| 7642 | TN list contains at least one toll free number that cannot be ported due to spare status. |
| 7643 | TN list contains at least one toll free number that cannot be ported due to unavailable status. |
| 7644 | TN list contains at least one toll free number that cannot be ported because it was denied by the porting vendor. |
| 7645 | TN list contains at least one toll free number that cannot be ported because they belong to a controlling RespOrg ID ending in '99'. |
| 7646 | Information on losing carrier is not available for non toll free numbers. If this condition persists, please contact Bandwidth for support. |
| 7648 | ProcessingStatus may only be changed from DRAFT or VALID_DRAFT_TNS to IN_PROGRESS. |
| 7649 | The RestartAutomation query parameter is restricted to Bandwidth internal users only. |
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| 7713 | Only non-draft subtending portins are allowed for non-draft bulk portin. |
| 7714 | Portins in terminal status are not allowed for portin list update. |
| 7715 | This port-in cannot be associated with this bulk port-in because its earliest estimate date needs to be earlier than the bulk port-in requested FOC date. |
| 7716 | Subtending port-in orders may not be added to a non-draft bulk port-in order. |
| 7717 | This port-in order is associated with a draft bulk port-in order. Either submit the bulk port-in order, or detach this order from the bulk port-in prior to submitting it. |
| 7718 | Port-in orders: %s cannot be attached because the following TNs already exist in the bulk port-in: %s. |
| 7719 | Port-in orders: %s cannot be attached because they contain the following duplicate TNs: %s. |
| 7999 | An internal error has occurred. Please contact support if this issue is not resolved in 1 business day |

### Carrier LNP Error codes
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| 7443 | 8B | SSN/Tax ID required or incorrect |
| 7444 | 6H | The losing carrier is reporting system outages and thus the due date requested on the order may be extended. |
| 7445 | E14 | The Billing Telephone Number (BTN) on this order is being rejected by the losing carrier. Please provide a valid BTN to continue porting, or provide a Customer Service Record (CSR) to dispute the submitted information. |
| 7446 | LNP128J | A bill copy dated within 30-days is being requested to proceed with this order. Please upload a current bill copy to proceed with this order. |
| 7446 | LNP113J | A bill copy dated within 30-days is being requested to proceed with this order. Please upload a current bill copy to proceed with this order. |
| 7447 | LNP138J | The losing carrier has advised that this order contains more than one Billing Telephone Number (BTN) and the order cannot be processed with a single BTN. Your order will have to be cancelled and re-issued under multiple orders. Each order should contain just a single BTN. Please identify all BTNs and the telephone numbers associated with them before resubmitting the orders. |
| 7448 | LNP146J | Bandwidth has been informed by the losing carrier that the E/U (End User) has decided to remain with them. Please contact your customer to verify their intentions. If they do not wish to port their number(s) anymore, please cancel the order. |
| 7449 | LNP145J | Bandwidth has been informed by the losing carrier that the number you are requesting to port is currently resold and a CSR is not available. This reseller is the customer of record and not the end-user. Please resubmit this order with the correct end-user information of the reseller, or attach a current bill copy so that we may attempt to assist. |
| 7450 | LNP135J | Bandwidth has been informed by the losing carrier that the FOC received for this order is no longer valid. Please review the additional rejection associated with this order for further clarification. Once action has been taken and the associated rejection condition has been removed, please request a SUPP of your order and include a new requested date. |
| 7451 | LNP148J | Bandwidth has been informed that the losing carrier (Fairpoint/Verizon) your end user is requesting to port away from is currently converting to a new operating system. This transition has resulted in an extended 'Blackout' period. At this time, no port out requests are being processed by this LSP. Please cancel your order and resubmit at a later date. |
| 7452 | LNP011J | Bandwidth has determined that a Ring Mate TN exists on the line and has delayed the order from porting. The Ring Mate number must either be removed at the time of port, or made into a POTS line and ported. Please advise how you wish to proceed. |
| 7453 | LNP105S | Bandwidth has determined that one or more of the working telephone numbers submitted on this order does not exist on the CSR with the losing carrier. Please review the CSR with the losing carrier, then cancel and re-enter your order accordingly. |
| 7454 | LNP997J | Bandwidth has determined that the losing carrier has placed this order in conflict and it cannot port at this time. Please contact us for assistance in resolving this conflict. |
| 7455 | LNP117J | Bandwidth has determined that there is a UNE-P (Unbundled Network Element Platform) issue on the line. Porting can still continue, but in the event that the end user wishes to return to the donor carrier, a snapback will not be possible. Please request to cancel this order if this is an option or issue for the end user. |
| 7456 | LNP107J | Bandwidth has determined that there is no interconnection agreement (ICA) in place with the donor carrier. Please contact us to determine other options, or the option to add this ICA. |
| 7460 | LNP121J | The donor LEC has rejected the port out request because the TNs service address is in a disaster area. Until the physical facilities have been restored, this order is not portable. Please cancel this customer order. |
| 7461 | LNP127J | The donor LEC has rejected the provided LOA (Letter of Authorization) because the Authorized Name (Auth Name) submitted is illegible or not present. Please provide a note entry indicating the authorized name on the LOA. |
| 7462 | LNP126J | The donor LEC has rejected the provided LOA (Letter of Authorization) because the Authorized Name (Auth Name) submitted is not the Authorized Name on record. Please upload a corrected LOA. |
| 7463 | LNP116J | The losing carrier has rejected the order for an incorrect Customer Type of Service (Business or Residential). Please advise. |
| 7464 | LNP109J | The losing carrier has rejected the provided LOA. (Letter of Authorization) A new LOA needs to be uploaded to your order. Please verify the LOA's end-user name, telephone numbers to port, and a legible signature dated within the last 60 days. |
| 7465 | LNP141J | The losing carrier has rejected this order because the Account number was not provided or does not match what is on the account. Please cancel and resubmit your order with the correct account number. |
| 7466 | LNP140J | The losing carrier has rejected this order because the Social Security number was not provided or does not match what is on the account. Please cancel and resubmit your order with the correct SSN. |
| 7467 | LNP142J | The losing carrier has rejected this order because the Wireless Account PIN number was not provided or does not match what is on the account. Please cancel and resubmit your order with the correct wireless info. |
| 7470 | E42O | TN not portable |
| 7471 | E18 | Data Missing or Incorrect |
| 7473 | E10a | Order is being rejected at this time for Authorization name mismatch. Please either provide a Customer Service Record (CSR) to dispute the name provided, or provide the correct customer Authorization name on the order. |
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