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Privacy Policy

Luis Fernandes edited this page Nov 28, 2020 · 4 revisions

Privacy Policy

This privacy policy was updated on 28 November.

  • TvhClient for iOS and tvOS does not personally collect any sort of information of any kind because it only talks to servers controlled by the user.
  • No data is collected by any external library or company, except for the data collected by Apple from iOS.

If you use the latest version of iOS and tvOS, the following section does not apply to you and it's here for historical purposes.

Previous Privacy Policy before July 2020

This privacy policy was updated on 20 October 2018.

  • TvhClient for iOS and tvOS do not personally collect any sort of information of any kind because it only talks to servers controlled by the user.
  • TvhClient uses Fabric to collect crash reports and has IP address collection disabled, thus the only collected information is done by Fabric (more details in https://docs.fabric.io/apple/fabric/data-privacy.html )

Personal Data collected:

  • Installation UUID
  • IP Addresses - once received it is geo-coded to a city and displayed on Audience Insights map for 10 seconds. Retained temporarily.
  • Crash traces

How data helps provide the service:

  • Provides customers with analytics information based on segmented device data. IP addresses are used to provide geolocation information to customers.
  • Helping a customer associate crash data with specific instances of their app.

Retention:

  • Crash traces and their associated identifiers are kept for 90 days.
  • Answers retains Installation UUID data for 90 days.

Contact

If you wish to contact us, please do so by email tvhclient gmail.com