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Users should be able to disconnect their Twitter account #23

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nicknish opened this issue Oct 22, 2017 · 3 comments
Open

Users should be able to disconnect their Twitter account #23

nicknish opened this issue Oct 22, 2017 · 3 comments
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@nicknish
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nicknish commented Oct 22, 2017

  • Users should be able to disconnect their Twitter account
  • Maybe have the tweets contain a link back to the website so users don't forget why they're sending these tweets
@nicknish nicknish changed the title Be able to disconnect your Twitter account from then-on Users should be able to disconnect their Twitter account Oct 22, 2017
@yogodoshi
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Users should be able to disconnect their Twitter account

Why? I think being able to stop sending the tweets is enough (which is the first option in the select. Besides, if they really want to they can do it through Twitter but I don't see the necessity.

Maybe have the tweets contain a link back to the website so users don't forget why they're sending these tweets

Adding the url to a tweet like "Another day goes by and Santander still has terrible service" doesn't make much sense to me :/

But this is related to #21 's goal: to add a message that links to the website, to gather more people to join the movement but it needs to be a message around that to make sense adding the site's url.

@nicknish
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nicknish commented Oct 26, 2017

Those are good thoughts. I'm just trying to think about the UX.

Users should be able to disconnect their Twitter account

To me, this just builds trust with the user. I think it shows "we have your account, but you can disconnect it anytime. No pressure." Yes, you can log out, and you change the tweet frequency, but it doesn't quite send the user the same message. This can be really low-priority though. Just some thoughts.

tweets contain a link back to the website

I've never used an auto-tweet service like this, but here's the scenario I'm thinking of:

  1. User hooks up account.
  2. User decides to send message every day.
  3. User forgets that they hooked up their account for 2 months.
  4. User goes on Twitter and realizes that they've sent 60 tweets, and wants to discontinue sending messages.
  5. User forgets what the name of the service is called. The only option left to the user is to search through their connected services in their Twitter settings.

@yogodoshi
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To me, this just builds trust with the user. I think it shows "we have your account, but you can disconnect it anytime. No pressure." Yes, you can log out, and you change the tweet frequency, but it doesn't quite send the user the same message. This can be really low-priority though. Just some thoughts.

I see your point, but yes, its more work, more complexity to the UI, etc and we don't really know if the other message isn't enough. Will the users really have any trust issues? 🤔

I've never used an auto-tweet service like this, but here's the scenario I'm thinking of...

Hmmm, yes, that's true. But adding the app url to a message as the one I exemplified (which also applies to pretty much all the others I've written in the settings) won't make any sense to the message itself.

#21 would be another option for him to remember that as every now and then there would be a tweet with a link to the app.

Another way to solve this would be sending him an email every month showing him some stats and asking if he wants to keep tweeting, for example.

But overall this is my point of view: https://gettingreal.37signals.com/ch04_Its_a_Problem_When_Its_a_Problem.php

Instead of trying to solve problems we don't have yet, IMO, it's better to try to monitor/improve what we have for now :)

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