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+# Setup info
+
+Hello-IT version:
+macOS version:
+Preferences deployed via: Configuration Profile - MCX - defaults - dropped plist
+Preferences targetting: user - device
+
+# Setup goal
+
+Please, describe what you were trying to achieve when you got this issue.
+
+# Issue description
+
+Please, explain with technical details your issue.
+
+# Related logs
+
+If possible, share the Hello-IT logs available in the console when this issue occure.
+
+# Requested solution
+
+If you want, you can describe the ideal solution for this issue (but we might not follow it)
+
+# Notes
+
+Any other comments you might find useful to add.