diff --git a/response/ratings-android.json b/response/ratings-android.json
index 8d5d374..7e83fc9 100644
--- a/response/ratings-android.json
+++ b/response/ratings-android.json
@@ -1 +1 @@
-{"1":15266,"2":4118,"3":3145,"4":3551,"5":9526}
+{"1":15265,"2":4118,"3":3145,"4":3550,"5":9525}
diff --git a/response/reviews-android.json b/response/reviews-android.json
index 2b5c4fc..71ab3bf 100644
--- a/response/reviews-android.json
+++ b/response/reviews-android.json
@@ -1 +1 @@
-[{"criterias":[],"date":"2023-10-08T09:56:55.787Z","id":"459c190f-46c4-4fd5-8676-368d3d8f8635","replyDate":null,"replyText":null,"score":1,"scoreText":"1","text":"My biggest beef is that you can't get rid of conversations and contacts, you can only clear your messages with them. So my dead father is still on my chat list, and even if I block him, it still stays there. Idiocy. Other than that, I dislike too much about the app to list it all. The good news is a family member loves it for some weird reason, and as a result I have no choice to use it or not. You can't please everyone...","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=459c190f-46c4-4fd5-8676-368d3d8f8635","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjWFSmpLT9aC1tv6GIxgnAsmUkbBHyS4vfJ1EBheuG7qAYM","userName":"Timea Toth","version":null},{"criterias":[{"criteria":"vaf_phase1_2_step_verification","rating":3},{"criteria":"vaf_apps_category_food_and_drink_v2","rating":2},{"criteria":"vaf_phase1_working_offline","rating":3}],"date":"2023-10-07T21:39:46.529Z","id":"452b15ab-555f-44ea-93ed-a738a974b63f","replyDate":null,"replyText":null,"score":2,"scoreText":"2","text":"Having trouble setting up","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=452b15ab-555f-44ea-93ed-a738a974b63f","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjXnX7cJ3EeAb65g6gOvaVgjHynf5sBsHy1EQD_26XyuISQ","userName":"Barbara Mesce","version":null},{"criterias":[],"date":"2023-10-07T12:31:52.282Z","id":"abc686ea-2638-4a54-9328-ca216ef370f3","replyDate":null,"replyText":null,"score":1,"scoreText":"1","text":"I've had to uninstall because the app just will not connect to my network or any other network. Was working great before.","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=abc686ea-2638-4a54-9328-ca216ef370f3","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocKUKKpgnAy9_rb884AQ7jKSRc878Vxk8PVKrQBEWkbq=mo","userName":"Elly Bee","version":null},{"criterias":[],"date":"2023-10-06T11:01:52.865Z","id":"affa5bfe-c8f4-4d67-933c-23272aff164a","replyDate":null,"replyText":null,"score":1,"scoreText":"1","text":"It stopped being a FOSS application! You can't find the new v 4.x bad variants in F-Droid. Just the older ones. If you install Wire from the F-Droid, you will have the good old, comfortable v. 3 variant.","thumbsUp":4,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=affa5bfe-c8f4-4d67-933c-23272aff164a","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjW9Q-EKKfmKHEKcxy_oi6kQpLI1vRZeqR06CK3MZUM2Vo4","userName":"ikab bika","version":"3.82.38"},{"criterias":[],"date":"2023-10-03T05:30:58.642Z","id":"5a26f186-378e-4bbb-adf6-f1305fbe5559","replyDate":null,"replyText":null,"score":5,"scoreText":"5","text":"UI/UX is so good.","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=5a26f186-378e-4bbb-adf6-f1305fbe5559","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocK4e4WFLioUIFbHuWn9OFCT6AfVpRp21SErqBJYJ5g1=mo","userName":"Jepi Yadav","version":"4.3.5(7684075)-prod"},{"criterias":[],"date":"2023-10-01T02:11:26.641Z","id":"1ff17cb2-49b9-43ce-b823-6b602585ee1b","replyDate":null,"replyText":null,"score":2,"scoreText":"2","text":"Incomplete, under development, potentially with vulnerabilities. Missing features, no dark mode, they've pushed an unfinished version of a totally new app under the hood. Not peer reviewed. No way of knowing if it's as good as the previous version. Could a bunch of amateurs be trusted to bring you a safe app?","thumbsUp":6,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=1ff17cb2-49b9-43ce-b823-6b602585ee1b","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocJ1fYG-oxUu7YPc0G2clWi15jNl6asXnHyqMRYW1_Nt=mo","userName":"Timmi","version":"4.3.5(7684075)-prod"},{"criterias":[],"date":"2023-09-28T19:38:06.913Z","id":"e46c0d5d-011c-4885-b16c-f2a5ff10cb6a","replyDate":null,"replyText":null,"score":1,"scoreText":"1","text":"FRAUD. You can't even make a call unless you pay.","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=e46c0d5d-011c-4885-b16c-f2a5ff10cb6a","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocI1qL3Gj8-tm11b5L0pHVbr0xg5K47W7k9k5t24vFaC=mo","userName":"Ne Mr","version":null},{"criterias":[],"date":"2023-09-28T08:31:40.142Z","id":"ecb0e17b-bdcb-4c79-afac-fdaf403b7d03","replyDate":"2023-09-29T14:23:15.371Z","replyText":"Thanks for your feedback and we take this seriously.\nCan you tell us more about what went wrong at https://support.wire.com/hc/en-us/requests/new ?\n\nWe look forward to your feedback.\nWire Support Team","score":1,"scoreText":"1","text":"Constantly freezes, desyncs, can't find internet connection. Often messages wouldn't come through for hours after they were sent.","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=ecb0e17b-bdcb-4c79-afac-fdaf403b7d03","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocJR0vEJXuv2nrDI1F-5Yj0wtyCfoY6aaw4MkVfV9zjN=mo","userName":"Christopher Fedden","version":null},{"criterias":[],"date":"2023-09-27T16:31:28.223Z","id":"fc845437-72db-4610-8f82-134d294080f0","replyDate":null,"replyText":null,"score":4,"scoreText":"4","text":"Frequently I don't get notified of new messages.","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=fc845437-72db-4610-8f82-134d294080f0","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjXcllwYHF06wFMnEdcNnVxghUezcIrYUZB9SnMQ6rjJFhJ0","userName":"Blair","version":"4.3.5(7684075)-prod"},{"criterias":[],"date":"2023-09-26T21:56:11.222Z","id":"b6fa9c2d-dee5-4f5d-acf9-f598bf880edc","replyDate":null,"replyText":null,"score":4,"scoreText":"4","text":"I'm happy with the improvement you are making in the app.","thumbsUp":20,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=b6fa9c2d-dee5-4f5d-acf9-f598bf880edc","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocJYnyWt-BYJ4RHYHnVoLt6hJI466j0U2rGZeMzZrPAn=mo","userName":"Sabu Creg","version":"4.3.4(7677578)-prod"},{"criterias":[],"date":"2023-09-23T16:55:40.759Z","id":"540abf12-4a60-459f-995c-6b2f410adcfe","replyDate":"2023-09-25T08:17:14.717Z","replyText":"Please be assured that we are working to reinstate these features in future versions of the app. We thank you for your patience and understanding during this transition period. You can find a insight into the planned adjustments here: https://support.wire.com/hc/en-us/articles/6655706999581-What-s-new-on-Android-\n\nThank you,\nWire Support Team","score":1,"scoreText":"1","text":"Recent release is a huge setback that makes me feel annoying all time...have to wait for fully synchronized before sharing content, can't directly share URL from browser app (Brave), no longer able to share to multiple recipients, no GiF support anymore...WHEN these issues can be fixed? How long have to wait? Added: New update in Sept is still not ok. Why don't simply, directly say the app no longer support Android?","thumbsUp":4,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=540abf12-4a60-459f-995c-6b2f410adcfe","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjVI62hLBVKLOJdDDB2zZ0RkVLzuOHputhKLhCbgIYImIegv","userName":"アレェクス","version":"4.3.3(7521388)-prod"},{"criterias":[],"date":"2023-09-22T02:36:33.343Z","id":"0b2c5c50-ae53-48c7-8979-62f8f5beafc0","replyDate":"2023-09-25T08:23:52.529Z","replyText":"We are investigating the issue and will provide you with the latest information regarding your problem.\nPlease feel free to reach out to https://support.wire.com/hc/en-us/requests/new with any further comments. We would love to make things right with you.\n\nBest regards,\nWire Support Team","score":1,"scoreText":"1","text":"No longer works on Android phone. Says searching for network.","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=0b2c5c50-ae53-48c7-8979-62f8f5beafc0","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocIrxo_GE7AzBDZ6V3-mJLX2MUUTXIXmi_OWL7TlmiG0=mo","userName":"Danielle McCoy","version":"4.3.3(7521388)-prod"},{"criterias":[],"date":"2023-09-18T20:47:58.649Z","id":"c8e9bac2-08ca-407e-bb11-6657d0d2bc81","replyDate":null,"replyText":null,"score":3,"scoreText":"3","text":"It's not letting searches for others, if you put in a name it comes back 0 results when your friends made an account nothing pops up, so if this can be fixed it would be appreciated then I might leave a better review.","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=c8e9bac2-08ca-407e-bb11-6657d0d2bc81","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjUZOtAi7fW_XwovzkfBOuajWaCa8r0sM3OHlENbqhK4eTI","userName":"The Awakened One","version":"4.3.3(7521388)-prod"},{"criterias":[],"date":"2023-09-17T23:55:46.749Z","id":"4458d1cf-0abe-4227-a756-25e550a0ef26","replyDate":null,"replyText":null,"score":1,"scoreText":"1","text":"Absolutely pathetic , keeps waiting for network after the overhaul update","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=4458d1cf-0abe-4227-a756-25e550a0ef26","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocKdwYGDVeCPVj8_1rov5_mx7MWZXqwSdiPenRp6sxA8=mo","userName":"kikuser new","version":null},{"criterias":[{"criteria":"vaf_never_display_useful_notifications","rating":1},{"criteria":"vaf_phase1_remote_desktop","rating":2},{"criteria":"vaf_phase1_web_research","rating":2}],"date":"2023-09-16T23:02:43.993Z","id":"752857f6-8350-4c8d-938d-a5dbbe8c9ae0","replyDate":null,"replyText":null,"score":4,"scoreText":"4","text":"good app, prompt response from developer regarding recent issue","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=752857f6-8350-4c8d-938d-a5dbbe8c9ae0","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjUQJ00mFZGMBRUuhLjZEhV2Sx7uNNtLFKBZg0GB7OfwOsr9","userName":"Brock Atkinson","version":"3.50.922"},{"criterias":[],"date":"2023-09-15T18:43:54.139Z","id":"ca925cc0-83ef-4e8c-b921-4739de7e8cdb","replyDate":"2023-09-18T08:39:34.354Z","replyText":"Please check that you have notifications enabled both on your phone and Wire app settings. If the issue is still present, can you tell us more about what went wrong at https://support.wire.com/hc/en-us/requests/new?\n\nWe would like to fix this as soon as possible for you.\n\nThanks,\nWire Support Team","score":3,"scoreText":"3","text":"No sound notifications when the app is closed on my other phone. I tried everything but nothing worked. It is designed well. Such a pity!","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=ca925cc0-83ef-4e8c-b921-4739de7e8cdb","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocID29qu0jyJ9R7wEfR3HgHuvv5ME7TkIKJ2c6Yt7ADZ=mo","userName":"Nasser Vardani","version":"4.3.3(7521388)-prod"},{"criterias":[],"date":"2023-09-15T15:39:48.600Z","id":"afa80340-5bd4-4795-9677-174851528c44","replyDate":"2023-09-18T08:34:59.862Z","replyText":"Please check that you have notifications enabled both on your phone and Wire app settings. If the issue is still present, can you tell us more about what went wrong at https://support.wire.com/hc/en-us/requests/new ?\n\nWe look forward to your feedback.\n\nThanks,\nWire Support Team","score":2,"scoreText":"2","text":"Having difficulty receiving notifications.","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=afa80340-5bd4-4795-9677-174851528c44","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjXPK4B_gVU_1kaqz0DfuEef7s27I6sV0_lYCT3ya8GzO7Dd","userName":"Colleen P. Artega-Martinez","version":"4.3.3(7521388)-prod"},{"criterias":[{"criteria":"vaf_phase1_working_offline","rating":2},{"criteria":"vaf_apps_category_food_and_drink_v2","rating":2}],"date":"2023-09-12T22:01:32.575Z","id":"e4cb5374-4366-4e84-b80f-0674a375687c","replyDate":"2023-09-13T07:27:32.628Z","replyText":"I understand that the recent changes to the app may not be to your liking, but it's possible that addressing these technical issues could improve your experience. Can you provide more details and explain to us what went wrong at https://support.wire.com/hc/en-us/requests/new?\n\nThank you!\nWire Support","score":1,"scoreText":"1","text":"Used to be an okay app, easy to use, very basic features but more than enough for casual use. Now it doesn't work. I've been stuck in a constant state of \"waiting for network\" and \"decrypting messages\" for the past week. I already wasn't as keen on the new version compared to the last one I had installed (about two years ago), and if this bug isn't fixed soon, I'll be uninstalling.","thumbsUp":9,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=e4cb5374-4366-4e84-b80f-0674a375687c","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocJmdF-vzs4zjCTLNWM_fakYlfpBe3P53EpCSeodsTVz=mo","userName":"Laura C","version":"4.3.3(7521388)-prod"},{"criterias":[{"criteria":"vaf_phase1_working_offline","rating":2},{"criteria":"vaf_phase1_2_step_verification","rating":3},{"criteria":"vaf_apps_category_food_and_drink_v1","rating":2}],"date":"2023-09-12T06:59:43.790Z","id":"1065aa3f-0531-40a7-bfe7-3ba01250052f","replyDate":"2023-09-13T07:23:15.340Z","replyText":"We are sorry to hear that you're having issues with the app. We'd like to improve. To assist you better, could you please provide more details and tell us more about what went wrong at https://support.wire.com/hc/en-us/requests/new?\n\nCheers!\nWire Support","score":1,"scoreText":"1","text":"Cannot sync with app. Unable to chat or add people","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=1065aa3f-0531-40a7-bfe7-3ba01250052f","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocKWkP8FWo8oX-w-oYwQ0K57MEV9cf5YnoXDDyRP0393=mo","userName":"Simon Zablocki","version":"4.3.2(7488022)-prod"},{"criterias":[],"date":"2023-09-06T19:44:39.355Z","id":"82986937-4511-4af7-836c-2904db571ef0","replyDate":"2023-09-07T08:06:40.789Z","replyText":"We are sorry to hear that you're having issues with the app. Can you tell us a little more about what went wrong at https://support.wire.com/hc/en-us/requests/new? We would like to solve this as fast as possible for you.\n\nWe look forward to your feedback!\n\nThanks,\nWire Support Team","score":1,"scoreText":"1","text":"This was a great app for the first couple months I had it, but now oftentimes notifications don't pop up until hours or days after they are sent to me and I miss conversations","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=82986937-4511-4af7-836c-2904db571ef0","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjUqHZNZA3R48h9A5St2i7RnHkCWvsWCMPbNsWCOSSMsYbc","userName":"Pika","version":"4.3.2(7488022)-prod"},{"criterias":[{"criteria":"vaf_phase1_working_offline","rating":2},{"criteria":"vaf_phase1_2_step_verification","rating":3}],"date":"2023-09-06T13:49:04.570Z","id":"7594d3a1-0d58-47b5-8f74-7675c08476dc","replyDate":null,"replyText":null,"score":5,"scoreText":"5","text":"Exquisite application!!!","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=7594d3a1-0d58-47b5-8f74-7675c08476dc","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjWYl8L8fF9Msz-32l7kj99EY0z03PbpBSvDaUhbfiphTVk","userName":"Goodwell Mafunga","version":"4.3.1(7390504)-prod"},{"criterias":[],"date":"2023-09-05T12:44:19.551Z","id":"f70fc77d-a16d-44de-9337-c21449ee3ee8","replyDate":"2023-05-23T11:06:46.173Z","replyText":"We appreciate the time taken to provide this feedback. The new app is running on a completely new code base, which enables better performance and more reliability. For users to benefit from the enhanced stability, we had to disable a few features that are loved by our users, however they will all come back soon.\nWire Support Team\n","score":5,"scoreText":"5","text":"Excellent app with good features. However, despite having a stable and good wi-fi connection, I am unable to connect. The message \"Waiting for Network\" continuously displays when I open the app.","thumbsUp":14,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=f70fc77d-a16d-44de-9337-c21449ee3ee8","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocJJ0j-5zIRAcB1iaQCZoQsJicQ74YMzkLonDf-OwlNC=mo","userName":"Saurabh Sinha","version":"4.3.2(7488022)-prod"},{"criterias":[{"criteria":"vaf_never_display_ease_of_use","rating":null},{"criteria":"vaf_never_display_ads_experience","rating":null}],"date":"2023-09-05T09:23:11.630Z","id":"9d551eaa-258a-4863-be00-ffc27633a79a","replyDate":null,"replyText":null,"score":1,"scoreText":"1","text":"What did the update do? It's stuck on decrypting messages, waiting for network keeps saying waiting for network... Connecting, when will this be fixed","thumbsUp":7,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=9d551eaa-258a-4863-be00-ffc27633a79a","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocKj_jBZyjBMjbr8uXIsbHfXFwDBHA7uBFv0lB9gB7BV=mo","userName":"Rick Michonne","version":"4.3.2(7488022)-prod"},{"criterias":[],"date":"2023-09-04T19:13:48.951Z","id":"904de8fa-d8a6-4f37-8aa1-b380a390c8c5","replyDate":null,"replyText":null,"score":1,"scoreText":"1","text":"Gif insertion has not worked in months. I honestly can't remember the last time it did.","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=904de8fa-d8a6-4f37-8aa1-b380a390c8c5","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjWwDKbxlGml0dbki6R4rY4clcewHx6SueFjxTZi4oFZqEiS","userName":"Edward Hodges","version":"4.3.1(7390504)-prod"},{"criterias":[],"date":"2023-09-04T02:14:36.331Z","id":"9f000eba-cedb-4e31-8a89-aba719ab3366","replyDate":null,"replyText":null,"score":5,"scoreText":"5","text":"So amazing super super fast in calls and msg file and pics Congratulations guys","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=9f000eba-cedb-4e31-8a89-aba719ab3366","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjXK9_IO542eYBt9KpbiEYn2R2bEI9ZxMFeA9rkLCIfKkw","userName":"Ralph CerZa","version":"4.3.1(7390504)-prod"},{"criterias":[],"date":"2023-09-01T22:14:45.303Z","id":"488385ab-ff3a-40a5-88f3-af8b047e39c8","replyDate":"2023-09-04T07:18:44.707Z","replyText":"Thanks for your feedback and we take this seriously.\nCould you please raise a ticket at https://support.wire.com/hc/en-us detailing your issues.\nHelp us to Help you !\n","score":1,"scoreText":"1","text":"Never got the verification code, albeit tried several times to resend it. One star is way too much.","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=488385ab-ff3a-40a5-88f3-af8b047e39c8","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjWz_9kw2U5175wkKNPcqEoX6dmD4Hi1vZvCU5-5lOU0tKoX","userName":"Dmitry Krasnow","version":"4.3.1(7390504)-prod"},{"criterias":[],"date":"2023-08-31T01:18:17.243Z","id":"87caeb93-f6a3-4a7d-8ad3-9682bbad0ad6","replyDate":null,"replyText":null,"score":5,"scoreText":"5","text":"❤️","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=87caeb93-f6a3-4a7d-8ad3-9682bbad0ad6","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjXwSKV5pHQzfusQwZEFF3JMhs3wRoBpuXD5lfqC7VgogAA","userName":"Reza Pouyanfar","version":null},{"criterias":[],"date":"2023-08-30T12:21:27.971Z","id":"1cf2cdc6-7df1-496c-a70f-37bc15dbcdbf","replyDate":"2023-09-01T12:38:34.278Z","replyText":"Thanks for your feedback and we take this seriously.\nCould you please raise a ticket at https://support.wire.com/hc/en-us detailing your issues.\nHelp us to Help you !\n","score":2,"scoreText":"2","text":"It's described as the most secure communication tool. But it doesn't even allow an automatic lock feature. The old version had auto lock and fingerprint unlock feature. Please bring that back. Thanks","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=1cf2cdc6-7df1-496c-a70f-37bc15dbcdbf","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjXRElu44PHj0fV9G-Mvtxborwe7XyUH18-y3w5C5W3HTsOF","userName":"Tamas Bojtor","version":"v4.2.5(7218553)-prod"},{"criterias":[],"date":"2023-08-27T00:07:54.649Z","id":"907fcc97-5215-4f96-94d1-74a9063ac6b5","replyDate":"2023-08-28T12:00:35.275Z","replyText":"Thanks for your feedback and we take this seriously.\nCould you please raise a ticket at https://support.wire.com/hc/en-us detailing your issues.\nHelp us to Help you !\n","score":2,"scoreText":"2","text":"Too bad lately","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=907fcc97-5215-4f96-94d1-74a9063ac6b5","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocIKKj41F4dTOAnzry_zYH9IWYADhfdTdxMA6RdZC-cF=mo","userName":"Jenny Brooksman","version":"4.3.1(7390504)-prod"},{"criterias":[{"criteria":"vaf_never_display_ads_experience","rating":null}],"date":"2023-08-26T01:05:34.325Z","id":"de0586b2-7ec4-4d04-8c5f-aad7e790f612","replyDate":"2023-08-28T12:01:04.577Z","replyText":"Thanks for your feedback and we take this seriously.\nCould you please raise a ticket at https://support.wire.com/hc/en-us detailing your issues.\nHelp us to Help you !\n","score":1,"scoreText":"1","text":"Videos don't play, notifications don't work. Still no response and app has got worse, such potential looking like it's time to stop using. Why is it the devs can't make this app work? Are they qualified? Could be a great app, but it's not.","thumbsUp":7,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=de0586b2-7ec4-4d04-8c5f-aad7e790f612","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocIyGXtjBsRZa9UXngGZY8dTDBQ4VWivXabv1_PJfBY7=mo","userName":"M J","version":"4.3.1(7390504)-prod"},{"criterias":[],"date":"2023-08-25T09:13:37.589Z","id":"27169af4-1e79-4d35-80dc-632e2fff465f","replyDate":null,"replyText":null,"score":4,"scoreText":"4","text":"This didnt work on my phone for about a year but recent updates seem to have fixed it. Nice surprise!","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=27169af4-1e79-4d35-80dc-632e2fff465f","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjU0vYBYgsf9YsSWTXO36F0hIg9lEmDLCUF3a1Z-u70X2g","userName":"Andy Kauff","version":"4.3.1(7390504)-prod"},{"criterias":[],"date":"2023-08-24T15:21:06.951Z","id":"8f6e9efb-f062-4dca-96b1-42c9c5a9f13b","replyDate":null,"replyText":null,"score":1,"scoreText":"1","text":"Use at your own risk! I didn't use the app for a month, came back and it had updated itself, logged me out and my conversations have been wiped clean. 👍 Great work team!","thumbsUp":2,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=8f6e9efb-f062-4dca-96b1-42c9c5a9f13b","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjVlLln5uF2YYIkc-8GmXQZYFRZSBCgcoAZKsEl2V7Y6GUtv","userName":"Amir Khan","version":null},{"criterias":[],"date":"2023-08-23T23:16:54.434Z","id":"a0c43df7-e62c-433c-815b-3a5f01a00a88","replyDate":null,"replyText":null,"score":3,"scoreText":"3","text":"Can't delete contacts I'm about ready to remove wire all together.","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=a0c43df7-e62c-433c-815b-3a5f01a00a88","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjVJBvQxuBDAmv9rUq8M1RUCIpK6Zt1Wb9x8be0yY6kSbAE","userName":"Damo","version":"3.74.1018"},{"criterias":[],"date":"2023-08-23T21:43:41.825Z","id":"43bec25e-724a-41e1-bad3-0f3b9ee5d126","replyDate":null,"replyText":null,"score":3,"scoreText":"3","text":"Downgraded rating to 3 because it still isn't what it used to be. OK, they've brought back voice messages which are in fact much faster than before. BUT now I can't WRITE messages anymore because the new version doesn't recognize my Sony Xperia keyboard skin. PLUS: Why am I asked to allow permission to locate nearby devices?? Weird concept of privacy you guys... Not even intrusive WhatsApp asks for this permission. Is Wire even based in Europe anymore?? They seem so horribly American lately 🙄","thumbsUp":2,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=43bec25e-724a-41e1-bad3-0f3b9ee5d126","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocLlPo97lfhHv6hVQAmxPToPtPFyUvAZttu71f837Sbe=mo","userName":"- Chris -","version":"4.3.0(7314973)-prod"},{"criterias":[],"date":"2023-08-21T21:28:13.253Z","id":"adbb7435-d229-41f6-8578-3c733a8167ff","replyDate":null,"replyText":null,"score":3,"scoreText":"3","text":"It's been decent, but at some point they removed the app lock feature on Android? I used to need my password/fingerprint everytime I opened the app. I want that feature back.","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=adbb7435-d229-41f6-8578-3c733a8167ff","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjUHr2537t_ZPZVe3FsUOJp3bn4HAUkMNTwLYX3140kZISRk","userName":"Austin Graham","version":"4.3.0(7314973)-prod"},{"criterias":[{"criteria":"vaf_never_display_considerate_of_time","rating":1},{"criteria":"vaf_never_display_inappropriate_ads","rating":2},{"criteria":"vaf_never_display_visually_good","rating":2}],"date":"2023-08-21T12:25:31.310Z","id":"fe091637-25ea-489b-bebe-ad28969700f0","replyDate":null,"replyText":null,"score":4,"scoreText":"4","text":"1. Very slow. 2.name redundency is not required if messaging personally. P2p. 3. Location sharing is required. 4.","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=fe091637-25ea-489b-bebe-ad28969700f0","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjVwd6JCERPmlLroiUupQXPmU8OGjYec583xGCE5Ugb60_I","userName":"Sk. Salah Uddin Noor","version":"4.3.0(7314973)-prod"},{"criterias":[],"date":"2023-08-20T10:23:20.844Z","id":"73c205e6-2270-4370-a6f7-ef6bce6e3457","replyDate":null,"replyText":null,"score":1,"scoreText":"1","text":"Always stating: waiting for network even if I am on wifi or on 5g I am able to send but not to call or receive","thumbsUp":2,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=73c205e6-2270-4370-a6f7-ef6bce6e3457","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjWLRRzfr9lDg4M1IYQP7mjPaS5Nk-eEIUZ_cS1kHrvLMWY","userName":"Ioannis Makris","version":"v4.2.5(7218553)-prod"},{"criterias":[],"date":"2023-08-19T14:15:26.967Z","id":"e646078c-7a25-43c7-afe8-6778be7d25db","replyDate":null,"replyText":null,"score":5,"scoreText":"5","text":"😄","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=e646078c-7a25-43c7-afe8-6778be7d25db","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocJm5KP1z65Ik_CKmSUWdhQr-PgtMibElaxc90j1QdR2cg=mo","userName":"Jonathan Cancel","version":"v4.2.5(7218553)-prod"},{"criterias":[{"criteria":"vaf_never_display_easy_to_use","rating":2},{"criteria":"vaf_phase1_2_step_verification","rating":3},{"criteria":"vaf_never_display_meet_expectations","rating":2}],"date":"2023-08-19T05:36:53.263Z","id":"d032ae88-a610-4fde-b8e6-2381fd0702f6","replyDate":null,"replyText":null,"score":1,"scoreText":"1","text":"useless, it's not even possible to invite someone to the app","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=d032ae88-a610-4fde-b8e6-2381fd0702f6","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocLNDTQu9K14_VLB9x7oG7Ahu9Jpa81V19OLnVTWlC03=mo","userName":"Sara Foolish","version":"v4.2.5(7218553)-prod"},{"criterias":[],"date":"2023-08-17T20:15:41.100Z","id":"8719137e-fc3f-41f3-8559-222af53509df","replyDate":null,"replyText":null,"score":1,"scoreText":"1","text":"no emoji button, no gif button no edit button.","thumbsUp":4,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=8719137e-fc3f-41f3-8559-222af53509df","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjV3ikIL8UeCfCLWt0WIdj19vY3E5N5Uusq7dMpCaZzYWQg","userName":"Pete The hunter","version":"v4.2.4(7097981)-prod"},{"criterias":[],"date":"2023-08-17T00:41:54.223Z","id":"49fb0cf1-e3b0-4a4c-9600-adfd33d8820a","replyDate":"2023-08-17T08:19:22.915Z","replyText":"Hello, Yes it can be done!\nWire app seamlessly aligns with your system settings, enabling it to inherit the system's dark mode preference. Therefore, when you activate dark mode on your device, Wire will automatically switch to dark mode as well. We hope this response adequately addresses your query.\n\nWire Support Team","score":3,"scoreText":"3","text":"I cannot for the life of me figure out how to turn dark mode on because I go to the settings but there is no \"options\" button for me. Light mode hurts my eyes.","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=49fb0cf1-e3b0-4a4c-9600-adfd33d8820a","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocLaY0YfnS7GmC5l5I5t_vhQa2-jFlvzeAPEBGLWeKIF=mo","userName":"Charlie Emily","version":"v4.2.5(7218553)-prod"},{"criterias":[{"criteria":"vaf_never_display_ease_of_use","rating":null},{"criteria":"vaf_never_display_ads_experience","rating":null}],"date":"2023-08-12T14:03:19.545Z","id":"7acc3c22-b5a7-45f4-aaca-f8de7d1475ac","replyDate":null,"replyText":null,"score":1,"scoreText":"1","text":"Worst, right from day 1 when trying to register. It is not allowing to type in the password box. I would recommend to go with a different messaging app.","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=7acc3c22-b5a7-45f4-aaca-f8de7d1475ac","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocJpxnOdtUK4Bj9chSB3edHL_k-LaI6JZ3Jz9Gkh8MUo=mo","userName":"Jagdeepraj K","version":null},{"criterias":[],"date":"2023-08-12T06:59:31.538Z","id":"72c44f9e-6d43-442e-a463-1b7fe0ac5ded","replyDate":null,"replyText":null,"score":1,"scoreText":"1","text":"It hangs alot","thumbsUp":2,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=72c44f9e-6d43-442e-a463-1b7fe0ac5ded","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjWkgGH23r9VxtzvCkTK5G19mHOnUIHbRFSLMVoNp6CeRko","userName":"Igneous Gaming","version":"v4.2.5(7218553)-prod"},{"criterias":[],"date":"2023-08-11T09:52:38.453Z","id":"12416e76-4107-45da-bd4c-e2f1d63440be","replyDate":null,"replyText":null,"score":4,"scoreText":"4","text":"plz add function allow lock wire when inactive in 5 seconds","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=12416e76-4107-45da-bd4c-e2f1d63440be","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocIQdoLbH4MviN6AkEMCt14NgnlGNRUFAomz2xTcD31w=mo","userName":"hoang thi hanh","version":null},{"criterias":[],"date":"2023-08-10T14:31:34.401Z","id":"b0c51118-7eff-4c5c-b86b-5753ac0d2c5d","replyDate":"2023-08-15T07:43:01.976Z","replyText":"We are sorry to hear that you're having issues with the app. Can you tell us more about what went wrong at https://support.wire.com/hc/en-us/requests/new ?\n\nWe would like to fix it for you as soon as possible.\n\nWire Support Team\n\n","score":1,"scoreText":"1","text":"Call keeps cutting out. Can't see the person you trying to call over video call.","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=b0c51118-7eff-4c5c-b86b-5753ac0d2c5d","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocLgsE3sGWcO39UYl_VPwej0aPEhjKuz-g5rWMF_Yxwh=mo","userName":"Santi Pinoch3","version":"v4.2.5(7218553)-prod"},{"criterias":[],"date":"2023-08-09T22:14:47.520Z","id":"8ab2d68c-f98f-49f1-8324-d3ca8aceac56","replyDate":"2023-08-10T09:59:07.998Z","replyText":"Appreciate the feedback. Could you please give us more details via https://support.wire.com/hc/en-us/requests/new so that we can help you .","score":1,"scoreText":"1","text":"I can't connect with a new user. The app keep saying wait until app is synchronise. Please fix it or I uninstall the app","thumbsUp":2,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=8ab2d68c-f98f-49f1-8324-d3ca8aceac56","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocLfifbcECTq8Rd6cSRB2idNwmheZE9bJYPUfYczCkTV=mo","userName":"Hamill Iona","version":"v4.2.5(7218553)-prod"},{"criterias":[],"date":"2023-08-05T13:25:19.526Z","id":"c9adcf5e-38d1-4cbb-979e-e31be8f67423","replyDate":null,"replyText":null,"score":2,"scoreText":"2","text":"Since the latest updates the app has been in a permanent state of \"waiting for network\", updates, reinstall, phone reboots nothing has worked and it feels my messages are not going through anymore.","thumbsUp":5,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=c9adcf5e-38d1-4cbb-979e-e31be8f67423","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjVQMcysh5aEAzYq3dWnqyWtABAcDrKKCQN6uXcrjWgsoBg","userName":"Gabriel Dehan","version":"v4.2.5(7218553)-prod"},{"criterias":[],"date":"2023-08-04T23:26:07.185Z","id":"8fa6955c-4f48-48a3-aba7-7d6d26b181ce","replyDate":null,"replyText":null,"score":2,"scoreText":"2","text":"App went way downhill after update. Barely usable now. Link sharing is bad. Limited file upload. Really glitchy.","thumbsUp":2,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=8fa6955c-4f48-48a3-aba7-7d6d26b181ce","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocJ2MKGNSAJbl-wekw-3ss0I_76gAaaNU8DvV3OqR26-jLQ=mo","userName":"Stas Shectman","version":"v4.2.4(7097981)-prod"},{"criterias":[],"date":"2023-08-04T02:52:04.270Z","id":"4ef2f9f5-f1ca-44c6-84fe-4478757ac956","replyDate":"2023-07-24T08:17:19.374Z","replyText":"Wire currently does not have this feature. However, we are interested in offering it to select clients in the future.\n\nThanks again for contacting us. Please don’t hesitate to reach out if you have any other ideas.\n\nBest wishes,\nWire Support Team\n","score":3,"scoreText":"3","text":"I can not understand for the life of me, why there is no \"mark as unread\" feature which is a basic feature found in ALL messenging apps Thanks for the feedback. Why only to select customers & when can we expect it?","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=4ef2f9f5-f1ca-44c6-84fe-4478757ac956","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocIPUwQxmeYRpn-t3VDyG545dgR_WSm7RXHVr98iCCiO=mo","userName":"Joseph Debs","version":"v4.2.4(7097981)-prod"},{"criterias":[],"date":"2023-08-02T01:55:06.583Z","id":"bfc12c77-4109-4c63-842a-e034925fbb5e","replyDate":null,"replyText":null,"score":1,"scoreText":"1","text":"This app is absolutely terrible. It never connects.","thumbsUp":2,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=bfc12c77-4109-4c63-842a-e034925fbb5e","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocJlU7Gyud6Mh33YnRjev86iyxWty98OirVfjqQw_W02=mo","userName":"Anthony J. Internicola","version":"v4.2.4(7097981)-prod"},{"criterias":[{"criteria":"vaf_never_display_ease_of_use","rating":null},{"criteria":"vaf_never_display_ads_experience","rating":null}],"date":"2023-07-28T16:25:35.200Z","id":"d45eec20-f58c-4281-b602-38e27e91f069","replyDate":"2023-07-31T08:45:51.298Z","replyText":"This is something we haven't seen reported yet. We are sorry to hear that you're having issues with the app. We would appreciate if you could send us the content from received email at https://support.wire.com/hc/en-us/requests/new ?\n\nThanks,\nWire Support Team","score":1,"scoreText":"1","text":"Alternative to Signal this is not! Downloaded the app, registered, received the code. I entered the code in the app. It responded with maximum number of tries exceeded (first try) I requested a new code and although I received an email. There was no code in the email. Ok this is junk and a waste of time. Still on the hunt for a signal alternative for Windows 7 and my phone. Don't waste your time with this app.","thumbsUp":2,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=d45eec20-f58c-4281-b602-38e27e91f069","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocKwfVfGaLPQ1BaJLeHQdfYY4zErrDQZ-Z2OkLxo8LdL7A=mo","userName":"Shawn Kelly","version":null},{"criterias":[{"criteria":"vaf_never_display_ads_experience","rating":null},{"criteria":"vaf_never_display_ease_of_use","rating":null}],"date":"2023-07-27T22:37:24.147Z","id":"8eb2f6b5-7f07-4f96-90ce-0aae078badab","replyDate":"2023-07-28T07:43:50.930Z","replyText":"Thank you for the feedback. We would like to fix this as fast as possible for you. Can you tell us more about what went wrong at https://support.wire.com/hc/en-us/requests/new ?\n\nWe look forward to your feedback.\n\nThanks,\nWire Support Team","score":1,"scoreText":"1","text":"Always says looking for network","thumbsUp":3,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=8eb2f6b5-7f07-4f96-90ce-0aae078badab","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjXxMlm20EMt39g8eVttdzyS5_9IDf3fwT2ma2Ttp5a4CfQ","userName":"Mark Thompson","version":"v4.2.4(7097981)-prod"},{"criterias":[{"criteria":"vaf_chat","rating":3}],"date":"2023-07-24T11:58:30.395Z","id":"49c9fcb0-8b63-4bdb-8a63-4621ecedc5ed","replyDate":"2023-07-25T08:04:30.607Z","replyText":"Thank you for giving us continuous feedback, we do make a note of it.\n\nCan you tell us more at https://support.wire.com/hc/en-us/requests/new ?\n\nWe look forward to your feedback.\n\nThanks,\nWire Support Team","score":2,"scoreText":"2","text":"Update 14th July. The new update has introduced some bugs and yet no new functionality. Some funny stuff going on when editing or liking posts Update 13th May 2023. The new version second roll out is better. But notification and message status functionality is a massive backwards step, and not in line with what I consider good practice for any messaging app. Hence downgraded from 4 to 2 star. Wire has broken 😪","thumbsUp":8,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=49c9fcb0-8b63-4bdb-8a63-4621ecedc5ed","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjU98tAuL5fSPtCEJSgwq0al3remF5zCaZucPET3DSctIhI","userName":"Terry Forster","version":"v4.2.4(7097981)-prod"},{"criterias":[{"criteria":"vaf_never_display_difficult_to_use","rating":2},{"criteria":"vaf_never_display_make_you_happy","rating":1},{"criteria":"vaf_never_display_negative_ads_impact","rating":2}],"date":"2023-07-24T11:27:52.418Z","id":"ecec051e-6f12-4eab-8683-1473f73ff902","replyDate":null,"replyText":null,"score":5,"scoreText":"5","text":"Absolutely perfect app for conversation.","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=ecec051e-6f12-4eab-8683-1473f73ff902","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjURWYgyCS2K373vMJxUh50h2HyDKXrDG5Y_l4tAc09YHEw","userName":"Ronak Sathe","version":"v4.2.4(7097981)-prod"},{"criterias":[],"date":"2023-07-23T01:27:30.469Z","id":"4db15a35-0b0d-4bd5-bc41-4c12d3615014","replyDate":"2023-07-24T08:26:42.158Z","replyText":"The new app is running on a completely new code base. For users to benefit from the enhanced stability, we had to disable a few features that are loved by our users, however they will all come back soon.\n\nWire Support Team\n","score":2,"scoreText":"2","text":"No voice messages anymore, no emoticon show up either, it was good before not sure why they change it this way","thumbsUp":51,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=4db15a35-0b0d-4bd5-bc41-4c12d3615014","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjUQGr-3rU2TfBBSpGYTEKa7Wbyv-ZpNY8OaWEzyrGCFtA","userName":"EvroNetwork","version":"v4.2.4(7097981)-prod"},{"criterias":[],"date":"2023-07-22T15:20:36.599Z","id":"3d9f9a1d-df8a-43e1-ae27-082520e41df6","replyDate":"2023-07-24T08:34:37.591Z","replyText":"We are sorry to hear that you're having issues with the app. We'd like to improve. Can you tell us more about what went wrong at https://support.wire.com/hc/en-us/requests/new ?\n\nWe look forward to your feedback.\n\nThanks,\nWire Support Team","score":1,"scoreText":"1","text":"Terrible since the they released the new app. Typing has become a nightmare, messages don't arrive, missing features compared to the old app. Who thought this app is an improvement over the old one? Abysmal.","thumbsUp":2,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=3d9f9a1d-df8a-43e1-ae27-082520e41df6","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocL8XJtJ5XZuFigY8k8ZVqqptjNVhHTLXuOxh5-F74p7=mo","userName":"Max","version":null},{"criterias":[{"criteria":"vaf_never_display_easy_to_use","rating":1},{"criteria":"vaf_never_display_visually_bad","rating":2},{"criteria":"vaf_phase1_working_offline","rating":2}],"date":"2023-07-21T03:18:09.209Z","id":"a0e5ee20-ccd7-4fe7-b9d1-5cf05e02ec4f","replyDate":null,"replyText":null,"score":5,"scoreText":"5","text":"Thanks for the themed icon.","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=a0e5ee20-ccd7-4fe7-b9d1-5cf05e02ec4f","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjVRchOG2MsZ8kayC8XgiN_FcvPIrsHJ_Ul26j4Q_4J7r-En","userName":"Deep Shah","version":"1.1.17"},{"criterias":[{"criteria":"vaf_never_display_ease_of_use","rating":null},{"criteria":"vaf_never_display_ads_experience","rating":null}],"date":"2023-07-21T02:47:58.614Z","id":"1159f51f-4b2e-4e35-b2ae-521b2d4306f1","replyDate":null,"replyText":null,"score":3,"scoreText":"3","text":"To fix Wire, try doing an uninstall then reinstall on your phone when Wire nuts up (message delivery & notifications) AND AFTER EVERY MAJOR ANDROID OS UPDATE, then go into \"devices\" in Wire and delete all the other copies of your phone. Major Andoid OS updates seem to mess with the security keys in Wire and it then thinks the phone is a different phone, so copies accumulate in \"devices\" like floor wax, which seems to confuse Wire. The reinstall will create a current device, it seems.","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=1159f51f-4b2e-4e35-b2ae-521b2d4306f1","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocI6LpQBpeTMR3h78mOggckPIxRIns5P8782d-9eYOIn=mo","userName":"Bob McHenry","version":"v4.2.3(7037464)-prod"},{"criterias":[{"criteria":"vaf_never_display_ease_of_use","rating":null},{"criteria":"vaf_never_display_ads_experience","rating":null}],"date":"2023-07-17T15:40:27.951Z","id":"476d700a-86b0-4607-912d-befff60ec144","replyDate":"2023-07-18T08:34:27.239Z","replyText":"Please feel free to reach out to https://support.wire.com/hc/en-us/requests/new with any further comments, concerns or suggestions. We would love to make things right with you.\n\nBest,\nWire Support Team","score":1,"scoreText":"1","text":"Last update made the app unfunctional.Keeps repeting Waiting for network with network well established.","thumbsUp":2,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=476d700a-86b0-4607-912d-befff60ec144","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocI3jjT_QKOOEQv6M6OGawxwT1BpQ9tL8h_sjQp7RYcn=mo","userName":"Xiaomi Xiaomi","version":null},{"criterias":[{"criteria":"vaf_never_display_deceptive_ads","rating":2},{"criteria":"vaf_never_display_considerate_of_time","rating":1},{"criteria":"vaf_phase1_2_step_verification","rating":1}],"date":"2023-07-13T17:00:39.425Z","id":"1252e9ee-3187-4ea9-a7fc-c1fef265e04f","replyDate":null,"replyText":null,"score":5,"scoreText":"5","text":"It's definitely a great messenger. I loved its simplicity. But kindly, pls provide \"Darkmode\" in the app, as similar to the web version of this application. Pls try to inculcate this feature ASAP. Thank you.","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=1252e9ee-3187-4ea9-a7fc-c1fef265e04f","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjU2lKWRPvwGTYxsypVD2vOPju6bKhWtnloCNdmTrlVHrp0","userName":"Rohit Purkayastha","version":"v4.1.6(6518403)-prod"},{"criterias":[{"criteria":"vaf_never_display_ads_experience","rating":null},{"criteria":"vaf_never_display_ease_of_use","rating":null}],"date":"2023-07-12T14:52:21.461Z","id":"0b4f28d6-af43-4687-b59e-29161b22ae1c","replyDate":"2023-07-14T08:05:36.334Z","replyText":"The new app is running on a completely new code base, which enables better performance and more reliability. Can you tell us more about what went wrong at https://support.wire.com/hc/en-us/requests/new ?\n\nWe look forward to your feedback.\n\nThanks,\nWire Support Team","score":1,"scoreText":"1","text":"Several problems: app sometimes can't connect, unable to delete contacts (clearing the chat isn't deleting), I have several connection requests that I can't deny, tried unsuccessfully to unblock someone.... this feels like it should be a beta version. Or a concept that isn't really intended to work.","thumbsUp":4,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=0b4f28d6-af43-4687-b59e-29161b22ae1c","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocLuLAv36WubWm6Y0IGXpK6sQzdnwPCNi7uQqhQoUikm=mo","userName":"Boo","version":"v4.2.1(7018800)-prod"},{"criterias":[],"date":"2023-07-11T01:01:54.478Z","id":"644570c6-a083-49de-bcd3-9bfbad33dfb6","replyDate":"2023-07-13T09:25:59.538Z","replyText":"Thank you for your feedback! You can create a group with just yourself in it. That should work for your use case!","score":5,"scoreText":"5","text":"I like this app, but please give us the option to message ourselves! For the purpose of saving notes, pictures etc.","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=644570c6-a083-49de-bcd3-9bfbad33dfb6","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjVlMCIp51wZSm0Dxv1hTy7DKFSQMWJGxptNwZ0u6RsKsvo","userName":"Iakovos","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-07-10T18:09:20.150Z","id":"1c9ba9e4-8131-43e0-a931-465d43c21814","replyDate":null,"replyText":null,"score":3,"scoreText":"3","text":"Thare was only only 1 person that I chatted the whole time but not enough to keep installed and used sorry","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=1c9ba9e4-8131-43e0-a931-465d43c21814","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjUoB0scKxktB4CUHmDmpoQKIk2MW59ns0wxP6N_HGHbFS4","userName":"justin johnson","version":null},{"criterias":[],"date":"2023-07-10T14:33:42.922Z","id":"cd10887f-7e2b-453a-8a16-6bfbe702ecb2","replyDate":"2023-07-12T10:40:34.606Z","replyText":"It could be the case that you are currently receiving messages with the self-delete option, which is currently enabled in the 4.2.0 version of the app.\nWe're sorry your experience with the app didn't match your expectations.\n\nBest,\nWire Support Team\n","score":1,"scoreText":"1","text":"Total garbage if you have an Android. Nothing they have done to \"improve\" the app has changed its performance on my phone, as I almost never get the messages (though thankfully they at least come through on my desktop, so I see them eventually, but that issue defeats the purpose of a messaging app!). And even when I get the messages to my phone, I rarely get push notifications. Skip right over this if you have any intention of communicating with droid users and get Telegram instead.","thumbsUp":22,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=cd10887f-7e2b-453a-8a16-6bfbe702ecb2","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjUlypLtW4iB8i6XB8X7jTkkqas9W40TJzOGiisCzXmrqNE","userName":"Mandy Hagee","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-07-09T14:39:57.190Z","id":"4c5fa3ae-0ea1-4e57-9db7-49c8ee2935ca","replyDate":null,"replyText":null,"score":5,"scoreText":"5","text":"While they say the \"new app\" is better. No one seems to actally like it. The new app made me uninstall wire and never look back. They shot themselves in the foot with no way back. Don't get the new app if you liked the old one at all. This app has begun to fail.","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=4c5fa3ae-0ea1-4e57-9db7-49c8ee2935ca","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjWcb3L-wNUSCuCj6Od88w-p7PFp7EgduoOoEmqOPyBGhRI","userName":"T L","version":"3.41.848"},{"criterias":[],"date":"2023-07-07T15:07:03.521Z","id":"e5bc1274-df2b-45ff-ab81-eef9080e4ace","replyDate":"2023-07-10T08:31:03.877Z","replyText":"Thank you for your feedback. For users to benefit from the enhanced stability, we had to disable a few features that are loved by our users, however they will all come back soon.\n\nWire Support Team","score":1,"scoreText":"1","text":"This app started with many ambitions, but they never did get its numerous problems fixed.","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=e5bc1274-df2b-45ff-ab81-eef9080e4ace","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocKSWZuCnncUkA0QLU5_nGBDTCEz4_x3Q-YVSO7xgy8r=mo","userName":"R Jones","version":"2.24.303"},{"criterias":[],"date":"2023-07-07T00:36:51.458Z","id":"3b3bfd82-7504-416f-a709-21029bcdeee4","replyDate":"2023-07-07T08:13:50.598Z","replyText":"We are sorry to hear that you're having issues with the app. Can you tell us more about what went wrong at https://support.wire.com/hc/en-us/requests/new ?\n\nThanks,\nWire Support Team","score":1,"scoreText":"1","text":"How do I delete an account!? There's literally no way to do that in the app but when you look it online it tells you that you can delete it from the app itself???","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=3b3bfd82-7504-416f-a709-21029bcdeee4","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjUq5KSkn83Bf6E-fDUJGDkATa-bgO4ni8cujYUd3pvJYI4","userName":"Ifaam","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-07-06T13:13:25.708Z","id":"e24398dc-9f7e-4e13-8bdb-6a81c7b6ab3e","replyDate":null,"replyText":null,"score":2,"scoreText":"2","text":"Hello, will enabling/disabling notifications/sound on a per-account level come back? And also sharing multiple pictures in one message?","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=e24398dc-9f7e-4e13-8bdb-6a81c7b6ab3e","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocIPeI-OA3Vd3-K2peWUxMEhVnHpGzHCVLqWDKZpvKzW=mo","userName":"GMS Poo","version":null},{"criterias":[{"criteria":"vaf_never_display_ads_experience","rating":null},{"criteria":"vaf_never_display_ease_of_use","rating":null}],"date":"2023-07-06T02:43:05.869Z","id":"f41aba75-7e64-4083-a53a-edac792e167f","replyDate":null,"replyText":null,"score":4,"scoreText":"4","text":"This app is really good and secure. I like to use this app. But one thing is we are not able to password protect in the updated versions.","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=f41aba75-7e64-4083-a53a-edac792e167f","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjUlRm6Q9RR4PrxYP6AufLZL0iN1qQyk9G_alAZzr2HIMU9c","userName":"R. Vimal","version":"3.82.38"},{"criterias":[{"criteria":"vaf_phase1_importing_contacts","rating":2},{"criteria":"vaf_never_display_content_language","rating":2},{"criteria":"vaf_phase1_sharing_documents","rating":2}],"date":"2023-07-03T17:00:11.605Z","id":"b5800f2e-7d35-4de7-9b88-76ddd9a5ee00","replyDate":"2023-06-26T11:17:15.775Z","replyText":"Wire app seamlessly aligns with your system settings, enabling it to inherit the system's dark mode preference. Therefore, when you activate dark mode on your device, Wire will automatically switch to dark mode as well.\n\nIf you have any more questions, contact us: https://support.wire.com/hc/en-us/requests/new\n\nWire Support","score":1,"scoreText":"1","text":"update makes light mode permanent, dark mode is removed. Edit:reply to dev: No it does not do what you stated. It is permanently on light mode with no option to change it, changing system theme mode does nothing to the app. Why you gotta make up lies? When the only \"features\" other than barebones messaging capability is \"support\" which just opens your site with a browser, \"report bug\"/\"give feedback\" which just opens the mail app, it clearly shows that you're using as free beta testers! 0 stars","thumbsUp":2,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=b5800f2e-7d35-4de7-9b88-76ddd9a5ee00","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjWBdWZ7HN2bIxi5uf1jSsR3ST-etUEeMuCNgcJhEPR-m24","userName":"Clyde","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-07-03T06:43:49.175Z","id":"db783b09-74b6-4973-ab75-3da8dd09b2b0","replyDate":"2023-07-04T08:38:32.728Z","replyText":"The new app is running on a completely new code base, which enables better performance and more reliability. For users to benefit from the enhanced stability, we had to disable a few features that are loved by our users, however they will all come back soon.\n\nWire Support Team","score":1,"scoreText":"1","text":"since the new releases, it's totally sucks. the older is wayyy better. not only the ui, ux but also the features. if only i can get back to the old apps, it's such a shame i can't use the older version. it works well for me these past months before the new releases tbh","thumbsUp":2,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=db783b09-74b6-4973-ab75-3da8dd09b2b0","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocJ50kmhMImvD7W_XOfJinaCJqO1OOOyF7L51EUxyf3r=mo","userName":"aileen","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-07-02T20:38:39.926Z","id":"58c0b3f8-8922-449b-8df6-8910d84fab68","replyDate":"2023-07-04T08:39:41.993Z","replyText":"For users to benefit from the enhanced stability, we had to disable a few features that are loved by our users, however they will all come back soon. However the next update that is coming very soon brings back self-deleting messages.\n\nWire Support Team","score":2,"scoreText":"2","text":"worse since updates. it's never been as slick as other apps but the security made up for it. with the new update, wire on android can't record audio (and there even used to be fun filters for audio messages!). you can't set disappearing messages (a key security feature that was removed). and when in the phone's gallery and trying to send an image, the app often just opens instead of sending, so you have to redo the send. can no longer archive chats. the list goes on. wire is way worse now.","thumbsUp":18,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=58c0b3f8-8922-449b-8df6-8910d84fab68","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjVFqcOI6wDzXoh0l8UhVVczsHK6UARIq1VUdirvY6otPZo","userName":"J&S","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-07-02T15:38:53.942Z","id":"329a6391-f034-4159-887a-09130ebe8a4f","replyDate":"2023-07-04T08:54:08.623Z","replyText":"Hello,\n\nwe are happy to announce that our next update will bring back the self-delete message feature. The update is coming very soon!\n\nWire Support","score":1,"scoreText":"1","text":"Security features such as message timer and screenshot prevention are gone in the update. I'm looking for laternative apps.","thumbsUp":2,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=329a6391-f034-4159-887a-09130ebe8a4f","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocLBPoqgt7JhajrRz2KUZZzdEgg1FDEGOSiLM1_w6tcU=mo","userName":"Ticha Gath","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-07-01T22:47:43.270Z","id":"d121ebed-aa83-42e9-ba11-9137a0ee3e18","replyDate":null,"replyText":null,"score":1,"scoreText":"1","text":"fki ng experience","thumbsUp":2,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=d121ebed-aa83-42e9-ba11-9137a0ee3e18","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocJsjinOSJSkF4Myd0p-fgpQuCW_3W1RVNzkNENbIoGcuw=mo","userName":"Manish","version":null},{"criterias":[{"criteria":"vaf_never_display_app_description","rating":2},{"criteria":"vaf_video_calling","rating":3},{"criteria":"vaf_free_calls","rating":2}],"date":"2023-06-30T17:47:53.803Z","id":"4d658f13-aac3-4203-a194-d0f1c4484a6f","replyDate":"2023-07-04T09:02:33.475Z","replyText":"We are sorry to hear that you're having issues with the app. Can you contact us at https://support.wire.com/hc/en-us/requests/new ?\n\nThanks,\nWire Support Team","score":1,"scoreText":"1","text":"\"Better performance\"? It's now telling me it's waiting for a network and that an internet connection is required. You've guessed it, the device is connected and the network is fine. Why do I still bother writing new reviews? To warn others not to fall for this. Going to close my account and remove this application. Edit: you'll have to remove the account for me, the app won't let me...","thumbsUp":23,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=4d658f13-aac3-4203-a194-d0f1c4484a6f","userImage":"https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g","userName":"A Google user","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-06-29T23:21:54.297Z","id":"be2b63fe-6a30-4271-85de-1990b1ae910d","replyDate":"2023-06-05T10:16:44.699Z","replyText":"Thank you for the feedback. We are sorry to hear that you're having issues with the app. We'd like to improve. Can you tell us more about what went wrong at https://support.wire.com/hc/en-us/requests/new ?\n\nWe look forward to your feedback.\nWire Support Team","score":1,"scoreText":"1","text":"Ruined a perfectly good app in 1 update. It neither provides better performance nor stability, actually its universally worse across the board. What's worse than that is they've done nothing to improve the situation for weeks. Zero stars","thumbsUp":4,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=be2b63fe-6a30-4271-85de-1990b1ae910d","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocLsd3hHsshWvJ4IsTn6bsm6U_fO78_kGJ9tZFm9ALqA=mo","userName":"Hazel D","version":"v4.1.6(6518403)-prod"},{"criterias":[{"criteria":"vaf_chat","rating":2},{"criteria":"vaf_phase1_working_offline","rating":2}],"date":"2023-06-29T12:49:24.339Z","id":"ccf3eaea-e15c-4f0b-99cf-e3d4eb032b3e","replyDate":"2023-06-29T09:36:32.654Z","replyText":"We are sorry to hear that you're having issues with the app. Can you tell us more about what went wrong at https://support.wire.com/hc/en-us/requests/new ?\n\nWe look forward to your feedback.\n\nThanks,\nWire Support Team","score":1,"scoreText":"1","text":"Waiting for network what does that mean and how to fix it I can't connect to chat It said network err","thumbsUp":3,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=ccf3eaea-e15c-4f0b-99cf-e3d4eb032b3e","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocKRLo0p9nUv2I9NMZwZIama__NWi2gbZBv8k5LiYRyX=mo","userName":"Chris Lee","version":"v4.1.6(6518403)-prod"},{"criterias":[{"criteria":"vaf_phase1_searching_contacts","rating":3},{"criteria":"vaf_never_display_easy_to_use","rating":1},{"criteria":"vaf_phase1_search_messages","rating":3}],"date":"2023-06-28T21:41:49.160Z","id":"ee33be64-f1a8-4ed7-8cd9-95978a1ccabd","replyDate":null,"replyText":null,"score":1,"scoreText":"1","text":"Used to be able to see the videos, now only shows a link to download them before watching. Fingerprint lock is gone. Older backups can't be restored with new version. It's a mess. 😥","thumbsUp":4,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=ee33be64-f1a8-4ed7-8cd9-95978a1ccabd","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjXRElu44PHj0fV9G-Mvtxborwe7XyUH18-y3w5C5W3HTsOF","userName":"Tamas Bojtor","version":"3.82.38"},{"criterias":[],"date":"2023-06-28T11:55:46.286Z","id":"43f9b459-5f62-471d-868f-501ec576b995","replyDate":"2023-06-29T10:34:35.459Z","replyText":"The new app is running on a completely new code base, which enables better performance and more reliability. For users to benefit from the enhanced stability, we had to disable a few features that are loved by our users, however they will all come back soon.\n\nWire Support Team","score":2,"scoreText":"2","text":"This update version is completely wrost Old version is superb old version is superb stickers and voice msgs New version is completely west no stickers this new version is too slow and hard I want old version pls update once more and give to old version","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=43f9b459-5f62-471d-868f-501ec576b995","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjXv2d6G42I3FPrIZyEBi19afdYJIF5y6LeFBQZY7PW_DNY","userName":"Marri Srinivas","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-06-23T02:58:40.546Z","id":"177a88a4-58ea-44f6-8262-6aa3cc0bdb5d","replyDate":"2023-06-26T11:27:32.769Z","replyText":"We are sorry to hear that you're having issues with the app. We'd like to improve. Can you tell us more about what went wrong at https://support.wire.com/hc/en-us/requests/new ?\n\nWe look forward to your feedback.\n\nThanks,\n\nWire Support Team","score":1,"scoreText":"1","text":"App gets worse and worse with each update. It doesn't even work anymore it just says \"waiting for network\" constantly. Support doesn't respond to any emails.","thumbsUp":5,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=177a88a4-58ea-44f6-8262-6aa3cc0bdb5d","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjXUKOuupIr1zwI6Ds_QIdlpauW4DTspva5YAVZI5I1PZoQ4","userName":"Frank Peters","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-06-22T15:11:56.485Z","id":"a8d3ee31-70c4-47ab-af65-8ff6082a189c","replyDate":"2023-06-26T11:32:41.900Z","replyText":"The suggested workaround is to temporarily turn off the web socket connection and then restart the app again. Although this workaround resolved the issue, lack of connection to web socket might turn off notifications after some time.\n\nWe are working on a fix. Contact us for more at https://support.wire.com/hc/en-us/requests/new\nWire Support","score":1,"scoreText":"1","text":"Updated recently and now it's just \"waiting for network\" not connecting 😑","thumbsUp":5,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=a8d3ee31-70c4-47ab-af65-8ff6082a189c","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocILyiAUpGLo1YGJXTjHlpVmQ7uL-t7s8vWcUCezp39Y=mo","userName":"Dan Lucerne","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-06-20T22:31:35.560Z","id":"8d2a4417-742c-4599-ac11-0da158259725","replyDate":"2023-06-21T09:34:36.860Z","replyText":"The new app is running on a completely new code base, which enables better performance and more reliability. For users to benefit from the enhanced stability, we had to disable a few features that are loved by our users, however they will all come back soon.\n\nWire Support","score":1,"scoreText":"1","text":"Ever since the new release I've had nothing but issues. Photos aren't loading, missing all my favorite features. I would rather have the previous version that wouldn't notify me of a new messages. Should never have updated the app unless you maintained all the same features. Ie Gif, photo editing, search chat for all types of messages, double tap to like a message. You gave us 10% of your app to fix a notification issue.","thumbsUp":36,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=8d2a4417-742c-4599-ac11-0da158259725","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocLKPdu1nFvlNZR0jpkjEXodxGbQCrB0gmDgYwQQTDYcXA=mo","userName":"Geoffrey Ball","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-06-20T04:28:39.866Z","id":"98187557-a03c-4e17-88b8-980469a161a8","replyDate":"2023-06-20T07:44:40.957Z","replyText":"Have no fear, the feature is coming back with the next update!\n\nWire Support Team","score":1,"scoreText":"1","text":"Auto destruct message is missing 😰","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=98187557-a03c-4e17-88b8-980469a161a8","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocJW4X0kLCUcDeARU-c3YUc8xCb1IcpTdXs6nw0035jg=mo","userName":"Muja Armor 9","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-06-18T20:45:42.616Z","id":"8213ccd7-d881-422b-b930-35f1b1f3b64e","replyDate":"2023-06-20T08:05:55.115Z","replyText":"It could be the case that you are receiving self-deleting messages on your android device. Self-deleting messages will be available on Android with the upcoming release.\n\nIf this isn't the case please contact us here for more information: https://support.wire.com/hc/en-us/requests/new\n\nWire Support Team","score":1,"scoreText":"1","text":"I can no longer receive messages from my group or direct messages after my phone auto updated to this version. Desktop version still works. I have removed data and uninstalled/reinstalled the app but it makes no difference","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=8213ccd7-d881-422b-b930-35f1b1f3b64e","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjXga6RJZVK5Gt8zsuyi5NJ4JAt4tTHqt_xcyV7nVKAcFXlP","userName":"Shashi Guruprasad","version":"v4.1.6(6518403)-prod"},{"criterias":[{"criteria":"vaf_never_display_content_language","rating":3},{"criteria":"vaf_never_display_disruptive_ads","rating":1},{"criteria":"vaf_mark_message_as_read","rating":3}],"date":"2023-06-18T13:53:21.783Z","id":"10f93920-90f8-4b7a-94df-758dc932da96","replyDate":"2023-06-20T08:18:37.709Z","replyText":"We are sorry to hear that you're having issues with the app. We'd like to improve. Can you tell us more about what went wrong at https://support.wire.com/hc/en-us/requests/new ?\n\nWe look forward to your feedback.\nWire Support Team","score":1,"scoreText":"1","text":"When starting up the first message you get is wire pasted from your clip board, what the f is this...","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=10f93920-90f8-4b7a-94df-758dc932da96","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocIbmbDTJVdrfKz7w1gWO1f7Q2LQPrH2z7HT2JCqdXyj=mo","userName":"Aa Bb","version":null},{"criterias":[],"date":"2023-06-16T09:10:03.320Z","id":"dfc7a9b7-a1ee-41ce-b45d-abe901ae4d09","replyDate":null,"replyText":null,"score":3,"scoreText":"3","text":"After update calls don't work anymore on a smartphone, from a PC it works perfectly but from a smartphone it impossible to make a calls and to answer a call, it just drops the call off, before update it worked perfectly","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=dfc7a9b7-a1ee-41ce-b45d-abe901ae4d09","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjVq6pTH5dycGidbOSyAFq281cpCjWQlFI3LToAyTC9_iQ","userName":"Alex","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-06-16T04:23:15.218Z","id":"7bf07b29-c176-4995-9cdc-97287d989333","replyDate":null,"replyText":null,"score":1,"scoreText":"1","text":"Save yourself some time and trouble, go to apk mirror and download the older version of the app 3.82.38. Your welcome.","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=7bf07b29-c176-4995-9cdc-97287d989333","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocLwiS9xpAGVv-DfpgxGDpSIBZJCY3lEzBiXUPSjHFM=mo","userName":"Dagfinnr Weaver","version":"v4.1.0(6252022)-prod"},{"criterias":[],"date":"2023-06-15T22:09:14.447Z","id":"4b80a00a-d676-4754-bfbe-7cf28b0543b6","replyDate":null,"replyText":null,"score":4,"scoreText":"4","text":"Working well with the last update .easy to create account easy to configure! sound quality is good.","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=4b80a00a-d676-4754-bfbe-7cf28b0543b6","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocJ7oLM8VpidnuyZ82D72UnbrD9-pKODbneo1OEyVvIJ=mo","userName":"Aled Ulep","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-06-15T19:37:01.180Z","id":"f057c4c3-9c7d-4dd5-8410-37ff3bf58ade","replyDate":"2023-06-16T08:57:40.161Z","replyText":"Thanks for rating us!\nThe new app is running on a completely new code base, which enables better performance and more reliability. For users to benefit from the enhanced stability, we had to disable a few features that are loved by our users, however they will all come back soon.\n\nWire Support Team\n","score":3,"scoreText":"3","text":"You have really screwed up a good thing with the recent upgrades. No longer can one share messages to and from other users in the app or to other apps. Harder to post gifs, memes, pics from other sources as well. It even lags when trying to enter text. What have you done??","thumbsUp":8,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=f057c4c3-9c7d-4dd5-8410-37ff3bf58ade","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjV8Bhc5C4IEka5bs75xe2aD1B200wBHtq277Jo6Iq1q9A","userName":"SPAZ","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-06-15T15:31:03.495Z","id":"d4270d86-057d-4f33-a3c9-1a65104023ff","replyDate":null,"replyText":null,"score":1,"scoreText":"1","text":"Sudden updated new look that I didn't like it. Please restore the old one. Also it is not working just saying \"wait for network\"!","thumbsUp":3,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=d4270d86-057d-4f33-a3c9-1a65104023ff","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjWyJ3e0vyhpiWOeQvM3YG4seCzKh2NNsM3hzD7lWGkBU1I","userName":"LANCEofIRAQ","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-06-14T13:48:45.310Z","id":"086e24ec-7887-46ba-bcbc-4f8c4521376b","replyDate":null,"replyText":null,"score":1,"scoreText":"1","text":"Can't delete personal accounts anymore, message timers gone, and interface is ugly. App ruined. I bet even your enterprise customers are leaving this garbage glitchy app. Well done software clowns. Your company is gonna crash and burn soon enough","thumbsUp":3,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=086e24ec-7887-46ba-bcbc-4f8c4521376b","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocKZtRk0foWmxdTgv2dM9_wgXZ4N33spZQvuw_85IeFm=mo","userName":"M D","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-06-13T19:06:06.479Z","id":"25f1a669-addf-4c46-8271-169b56fdb5d1","replyDate":"2023-06-14T08:09:18.701Z","replyText":"Hi,\n\nThank you for your feedback!\n\nDo you have any recommendations for us to improve your experience? Please share your suggestions at https://support.wire.com/hc/en-us/requests/new\n\nThank you,\nWire Support Team","score":3,"scoreText":"3","text":"Have no obvious indication of how to invite someone","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=25f1a669-addf-4c46-8271-169b56fdb5d1","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjVHJfk7dMvusKV7WsuY89X4-MYSzQAJ5GGg7TaLpBvU_9A","userName":"Rick B.","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-06-13T05:06:14.664Z","id":"d97be7d5-f7f1-4ad5-b5c3-ca3875c1b847","replyDate":"2023-06-13T07:03:16.919Z","replyText":"We appreciate the time taken to provide this feedback. The new app is running on a completely new code base, which enables better performance and more reliability. For users to benefit from the enhanced stability, we had to disable a few features that are loved by our users, however they will all come back soon.\n\nWire Support Team","score":1,"scoreText":"1","text":"I wish the developers read this message. Why would you spend time making something worse than it was? We can't even see the other person writing a message!!! Why?? How hard it is to copy some functions from other apps? Why do we have to press and hold to reply? Are you guys that stupid?? Or are you trying to push your users away from your app? If you want, I can give you better ideas as a user what we want. I wish I knew how to write an app!!!","thumbsUp":2,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=d97be7d5-f7f1-4ad5-b5c3-ca3875c1b847","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocI9ePTDuNngdKLMqLr3yyVfqnTXfEq2H6Pv5ihwbnoq=mo","userName":"Bahee Thavayogam","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-06-08T00:09:44.855Z","id":"e6a85334-c2a7-4632-902c-35483472908a","replyDate":"2023-06-13T08:20:53.224Z","replyText":"Hello,\n\nIf you're facing contact deletion issues, please notify us, and we'll swiftly address the problem for you. Thank you for your cooperation.\n\nThanks,\nWire Support Team","score":1,"scoreText":"1","text":"Had downloaded the app to delete account and there isn't even anywhere to delete said account like the support instructions direct. And contacting support directly about this has proved to fruitless because they redirect you to the useless support directions.","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=e6a85334-c2a7-4632-902c-35483472908a","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocLoD2tEs359SkPNSGytCRGi2oHRV7c2dXsS7pLa5F8=mo","userName":"Onna","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-06-07T12:23:31.614Z","id":"6b381c9c-d755-40ea-81e8-4fe03be506f1","replyDate":"2023-06-13T08:21:10.908Z","replyText":"The new app is running on a completely new code base, which enables better performance and more reliability. For users to benefit from the enhanced stability, we had to disable a few features that are loved by our users, however they will all come back soon.\n\nWire Support Team\n","score":1,"scoreText":"1","text":"UI of latest update is horrendous. Wish it would mirror the desktop version like the past. Unread messages are no longer highlighted.","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=6b381c9c-d755-40ea-81e8-4fe03be506f1","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocJigOafuoNkzQ9B0rIVeAfeK7HgjVgVAcXBxcNBROU=mo","userName":"Helen","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-06-05T14:37:31.393Z","id":"4f8ed43b-4eeb-4207-ad9e-75578f03f68a","replyDate":"2023-06-06T08:30:44.833Z","replyText":"We are sorry to hear that you're having issues with the app. We'd like to improve. Can you tell us more about what went wrong at https://support.wire.com/hc/en-us/requests/new ?\n\nWe look forward to your feedback.\n\nThanks,\nWire Support Team","score":1,"scoreText":"1","text":"Updated UI is horrible. How do I go back to the old version.","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=4f8ed43b-4eeb-4207-ad9e-75578f03f68a","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocKY-qWrNmh7Z37pdE4QB6j9P3YO7RFrxc11HducUTX2=mo","userName":"gary gottschalk","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-06-05T03:21:14.241Z","id":"e85e2f9a-e925-469b-83ec-2529938fc9cb","replyDate":"2023-06-05T09:40:46.262Z","replyText":"We appreciate the time taken to provide this feedback. The new app is running on a completely new code base, which enables better performance and more reliability.\nFor users to benefit from the enhanced stability, we had to disable a few features that are loved by our users, however they will all come back soon.\n\nWire Support Team","score":1,"scoreText":"1","text":"From 5 stars to 1. Loved this app but the new update not only removed more than half the features but fails to send/connect MORE often now. Plus It forces light mode and no one likes light mode, if you're remaking the app dont release it until its arguably BETTER than it was before. No one asked for this, give us back the features you already got us used to.","thumbsUp":2,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=e85e2f9a-e925-469b-83ec-2529938fc9cb","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjWNv59QFp6CNJvvV1rf_9yX9ftV6UTfWT8C-O-mWo1YNg","userName":"Sirella","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-06-04T14:45:58.729Z","id":"9ab60006-f2d8-42df-95f1-d07cb0c4b1f3","replyDate":"2023-06-05T10:18:44.730Z","replyText":"Thank you for the feedback. We are sorry to hear that you're having issues with the app. We'd like to improve. Can you tell us more about what went wrong at https://support.wire.com/hc/en-us/requests/new ?\n\nWe look forward to your feedback.\nWire Support Team","score":2,"scoreText":"2","text":"Je ne peux plus partager de contenu directement à partir des documents en utilisant la fonction partager. Je dois copier le lien ou alors attacher la pièce jointe a partir de wire. Sur la version précédente cela fonctionnait très bien.","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=9ab60006-f2d8-42df-95f1-d07cb0c4b1f3","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocLbCb9NmE_SzP6BPyVYOZBO6kPPI7uR90IaISY5cb70=mo","userName":"Murielle Rennes","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-06-03T04:12:45.530Z","id":"fbb0cf98-d743-46fa-b79f-0faa4baa5e27","replyDate":"2023-06-05T10:21:00.894Z","replyText":"We appreciate the time taken to provide this feedback. The new app is running on a completely new code base, which enables better performance and more reliability. For users to benefit from the enhanced stability, we had to disable a few features that are loved by our users, however they will all come back soon.\n\nWire Support Team","score":1,"scoreText":"1","text":"The new update is horrendous. Can no longer send voice memos, have to download photos and videos to view, can't see when the other user is typing, notifications are even MORE unreliable... oh, and you can no longer search your chats or view previously shared media. Did they even run a beta version? They completely changed every facet of their app and this new version is awful.","thumbsUp":14,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=fbb0cf98-d743-46fa-b79f-0faa4baa5e27","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjVBVkpmr8T5isfjV9i6LCGQp2ljIHoemiNjh10mNYWUXA","userName":"Samantha McCarty","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-06-02T17:26:33.840Z","id":"1f9e18ce-8d85-4ab9-a5d5-a10020360517","replyDate":"2023-06-05T10:22:45.800Z","replyText":"Hello, we could use more information on this issue. Can you contact us and describe the issue with more information here: https://support.wire.com/hc/en-us/requests/new?\n\nLooking forward to your reply,\nWire Support","score":3,"scoreText":"3","text":"I was using this app so long.. but now facing problem recently I press block button and now I can't unblock my friend I try so many time.. if any one can solve this issue from wire team I will be happy","thumbsUp":4,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=1f9e18ce-8d85-4ab9-a5d5-a10020360517","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjVSboKkLHLFohe3CPd48LRMEJ730NWynIJHpE0run_GShQ","userName":"sneha bhatkande","version":"v4.1.6(6518403)-prod"}]
+[{"criterias":[],"date":"2023-10-08T09:56:55.787Z","id":"459c190f-46c4-4fd5-8676-368d3d8f8635","replyDate":null,"replyText":null,"score":1,"scoreText":"1","text":"My biggest beef is that you can't get rid of conversations and contacts, you can only clear your messages with them. So my dead father is still on my chat list, and even if I block him, it still stays there. Idiocy. Other than that, I dislike too much about the app to list it all. The good news is a family member loves it for some weird reason, and as a result I have no choice to use it or not. You can't please everyone...","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=459c190f-46c4-4fd5-8676-368d3d8f8635","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjWFSmpLT9aC1tv6GIxgnAsmUkbBHyS4vfJ1EBheuG7qAYM","userName":"Timea Toth","version":null},{"criterias":[{"criteria":"vaf_phase1_2_step_verification","rating":3},{"criteria":"vaf_apps_category_food_and_drink_v2","rating":2},{"criteria":"vaf_phase1_working_offline","rating":3}],"date":"2023-10-07T21:39:46.529Z","id":"452b15ab-555f-44ea-93ed-a738a974b63f","replyDate":"2023-10-10T10:38:55.444Z","replyText":"Please contact us here if you need help setting up your account: https://support.wire.com/hc/en-us/requests/new!\n\nLooking forward to your reply!\nWire Support","score":2,"scoreText":"2","text":"Having trouble setting up","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=452b15ab-555f-44ea-93ed-a738a974b63f","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjXnX7cJ3EeAb65g6gOvaVgjHynf5sBsHy1EQD_26XyuISQ","userName":"Barbara Mesce","version":null},{"criterias":[],"date":"2023-10-07T12:31:52.282Z","id":"abc686ea-2638-4a54-9328-ca216ef370f3","replyDate":null,"replyText":null,"score":1,"scoreText":"1","text":"I've had to uninstall because the app just will not connect to my network or any other network. Was working great before.","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=abc686ea-2638-4a54-9328-ca216ef370f3","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocKUKKpgnAy9_rb884AQ7jKSRc878Vxk8PVKrQBEWkbq=mo","userName":"Elly Bee","version":null},{"criterias":[],"date":"2023-10-06T11:01:52.865Z","id":"affa5bfe-c8f4-4d67-933c-23272aff164a","replyDate":null,"replyText":null,"score":1,"scoreText":"1","text":"It stopped being a FOSS application! You can't find the new v 4.x bad variants in F-Droid. Just the older ones. If you install Wire from the F-Droid, you will have the good old, comfortable v. 3 variant.","thumbsUp":4,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=affa5bfe-c8f4-4d67-933c-23272aff164a","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjW9Q-EKKfmKHEKcxy_oi6kQpLI1vRZeqR06CK3MZUM2Vo4","userName":"ikab bika","version":"3.82.38"},{"criterias":[],"date":"2023-10-03T05:30:58.642Z","id":"5a26f186-378e-4bbb-adf6-f1305fbe5559","replyDate":null,"replyText":null,"score":5,"scoreText":"5","text":"UI/UX is so good.","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=5a26f186-378e-4bbb-adf6-f1305fbe5559","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocK4e4WFLioUIFbHuWn9OFCT6AfVpRp21SErqBJYJ5g1=mo","userName":"Jepi Yadav","version":"4.3.5(7684075)-prod"},{"criterias":[],"date":"2023-10-01T02:11:26.641Z","id":"1ff17cb2-49b9-43ce-b823-6b602585ee1b","replyDate":null,"replyText":null,"score":2,"scoreText":"2","text":"Incomplete, under development, potentially with vulnerabilities. Missing features, no dark mode, they've pushed an unfinished version of a totally new app under the hood. Not peer reviewed. No way of knowing if it's as good as the previous version. Could a bunch of amateurs be trusted to bring you a safe app?","thumbsUp":6,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=1ff17cb2-49b9-43ce-b823-6b602585ee1b","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocJ1fYG-oxUu7YPc0G2clWi15jNl6asXnHyqMRYW1_Nt=mo","userName":"Timmi","version":"4.3.5(7684075)-prod"},{"criterias":[],"date":"2023-09-28T19:38:06.913Z","id":"e46c0d5d-011c-4885-b16c-f2a5ff10cb6a","replyDate":null,"replyText":null,"score":1,"scoreText":"1","text":"FRAUD. You can't even make a call unless you pay.","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=e46c0d5d-011c-4885-b16c-f2a5ff10cb6a","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocI1qL3Gj8-tm11b5L0pHVbr0xg5K47W7k9k5t24vFaC=mo","userName":"Ne Mr","version":null},{"criterias":[],"date":"2023-09-28T08:31:40.142Z","id":"ecb0e17b-bdcb-4c79-afac-fdaf403b7d03","replyDate":"2023-09-29T14:23:15.371Z","replyText":"Thanks for your feedback and we take this seriously.\nCan you tell us more about what went wrong at https://support.wire.com/hc/en-us/requests/new ?\n\nWe look forward to your feedback.\nWire Support Team","score":1,"scoreText":"1","text":"Constantly freezes, desyncs, can't find internet connection. Often messages wouldn't come through for hours after they were sent.","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=ecb0e17b-bdcb-4c79-afac-fdaf403b7d03","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocJR0vEJXuv2nrDI1F-5Yj0wtyCfoY6aaw4MkVfV9zjN=mo","userName":"Christopher Fedden","version":null},{"criterias":[],"date":"2023-09-27T16:31:28.223Z","id":"fc845437-72db-4610-8f82-134d294080f0","replyDate":null,"replyText":null,"score":4,"scoreText":"4","text":"Frequently I don't get notified of new messages.","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=fc845437-72db-4610-8f82-134d294080f0","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjXcllwYHF06wFMnEdcNnVxghUezcIrYUZB9SnMQ6rjJFhJ0","userName":"Blair","version":"4.3.5(7684075)-prod"},{"criterias":[],"date":"2023-09-26T21:56:11.222Z","id":"b6fa9c2d-dee5-4f5d-acf9-f598bf880edc","replyDate":null,"replyText":null,"score":4,"scoreText":"4","text":"I'm happy with the improvement you are making in the app.","thumbsUp":20,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=b6fa9c2d-dee5-4f5d-acf9-f598bf880edc","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocJYnyWt-BYJ4RHYHnVoLt6hJI466j0U2rGZeMzZrPAn=mo","userName":"Sabu Creg","version":"4.3.4(7677578)-prod"},{"criterias":[],"date":"2023-09-23T16:55:40.759Z","id":"540abf12-4a60-459f-995c-6b2f410adcfe","replyDate":"2023-09-25T08:17:14.717Z","replyText":"Please be assured that we are working to reinstate these features in future versions of the app. We thank you for your patience and understanding during this transition period. You can find a insight into the planned adjustments here: https://support.wire.com/hc/en-us/articles/6655706999581-What-s-new-on-Android-\n\nThank you,\nWire Support Team","score":1,"scoreText":"1","text":"Recent release is a huge setback that makes me feel annoying all time...have to wait for fully synchronized before sharing content, can't directly share URL from browser app (Brave), no longer able to share to multiple recipients, no GiF support anymore...WHEN these issues can be fixed? How long have to wait? Added: New update in Sept is still not ok. Why don't simply, directly say the app no longer support Android?","thumbsUp":4,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=540abf12-4a60-459f-995c-6b2f410adcfe","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjVI62hLBVKLOJdDDB2zZ0RkVLzuOHputhKLhCbgIYImIegv","userName":"アレェクス","version":"4.3.3(7521388)-prod"},{"criterias":[],"date":"2023-09-22T02:36:33.343Z","id":"0b2c5c50-ae53-48c7-8979-62f8f5beafc0","replyDate":"2023-09-25T08:23:52.529Z","replyText":"We are investigating the issue and will provide you with the latest information regarding your problem.\nPlease feel free to reach out to https://support.wire.com/hc/en-us/requests/new with any further comments. We would love to make things right with you.\n\nBest regards,\nWire Support Team","score":1,"scoreText":"1","text":"No longer works on Android phone. Says searching for network.","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=0b2c5c50-ae53-48c7-8979-62f8f5beafc0","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocIrxo_GE7AzBDZ6V3-mJLX2MUUTXIXmi_OWL7TlmiG0=mo","userName":"Danielle McCoy","version":"4.3.3(7521388)-prod"},{"criterias":[],"date":"2023-09-18T20:47:58.649Z","id":"c8e9bac2-08ca-407e-bb11-6657d0d2bc81","replyDate":null,"replyText":null,"score":3,"scoreText":"3","text":"It's not letting searches for others, if you put in a name it comes back 0 results when your friends made an account nothing pops up, so if this can be fixed it would be appreciated then I might leave a better review.","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=c8e9bac2-08ca-407e-bb11-6657d0d2bc81","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjUZOtAi7fW_XwovzkfBOuajWaCa8r0sM3OHlENbqhK4eTI","userName":"The Awakened One","version":"4.3.3(7521388)-prod"},{"criterias":[],"date":"2023-09-17T23:55:46.749Z","id":"4458d1cf-0abe-4227-a756-25e550a0ef26","replyDate":null,"replyText":null,"score":1,"scoreText":"1","text":"Absolutely pathetic , keeps waiting for network after the overhaul update","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=4458d1cf-0abe-4227-a756-25e550a0ef26","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocKdwYGDVeCPVj8_1rov5_mx7MWZXqwSdiPenRp6sxA8=mo","userName":"kikuser new","version":null},{"criterias":[{"criteria":"vaf_never_display_useful_notifications","rating":1},{"criteria":"vaf_phase1_remote_desktop","rating":2},{"criteria":"vaf_phase1_web_research","rating":2}],"date":"2023-09-16T23:02:43.993Z","id":"752857f6-8350-4c8d-938d-a5dbbe8c9ae0","replyDate":null,"replyText":null,"score":4,"scoreText":"4","text":"good app, prompt response from developer regarding recent issue","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=752857f6-8350-4c8d-938d-a5dbbe8c9ae0","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjUQJ00mFZGMBRUuhLjZEhV2Sx7uNNtLFKBZg0GB7OfwOsr9","userName":"Brock Atkinson","version":"3.50.922"},{"criterias":[],"date":"2023-09-15T18:43:54.139Z","id":"ca925cc0-83ef-4e8c-b921-4739de7e8cdb","replyDate":"2023-09-18T08:39:34.354Z","replyText":"Please check that you have notifications enabled both on your phone and Wire app settings. If the issue is still present, can you tell us more about what went wrong at https://support.wire.com/hc/en-us/requests/new?\n\nWe would like to fix this as soon as possible for you.\n\nThanks,\nWire Support Team","score":3,"scoreText":"3","text":"No sound notifications when the app is closed on my other phone. I tried everything but nothing worked. It is designed well. Such a pity!","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=ca925cc0-83ef-4e8c-b921-4739de7e8cdb","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocID29qu0jyJ9R7wEfR3HgHuvv5ME7TkIKJ2c6Yt7ADZ=mo","userName":"Nasser Vardani","version":"4.3.3(7521388)-prod"},{"criterias":[],"date":"2023-09-15T15:39:48.600Z","id":"afa80340-5bd4-4795-9677-174851528c44","replyDate":"2023-09-18T08:34:59.862Z","replyText":"Please check that you have notifications enabled both on your phone and Wire app settings. If the issue is still present, can you tell us more about what went wrong at https://support.wire.com/hc/en-us/requests/new ?\n\nWe look forward to your feedback.\n\nThanks,\nWire Support Team","score":2,"scoreText":"2","text":"Having difficulty receiving notifications.","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=afa80340-5bd4-4795-9677-174851528c44","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjXPK4B_gVU_1kaqz0DfuEef7s27I6sV0_lYCT3ya8GzO7Dd","userName":"Colleen P. Artega-Martinez","version":"4.3.3(7521388)-prod"},{"criterias":[{"criteria":"vaf_phase1_working_offline","rating":2},{"criteria":"vaf_apps_category_food_and_drink_v2","rating":2}],"date":"2023-09-12T22:01:32.575Z","id":"e4cb5374-4366-4e84-b80f-0674a375687c","replyDate":"2023-09-13T07:27:32.628Z","replyText":"I understand that the recent changes to the app may not be to your liking, but it's possible that addressing these technical issues could improve your experience. Can you provide more details and explain to us what went wrong at https://support.wire.com/hc/en-us/requests/new?\n\nThank you!\nWire Support","score":1,"scoreText":"1","text":"Used to be an okay app, easy to use, very basic features but more than enough for casual use. Now it doesn't work. I've been stuck in a constant state of \"waiting for network\" and \"decrypting messages\" for the past week. I already wasn't as keen on the new version compared to the last one I had installed (about two years ago), and if this bug isn't fixed soon, I'll be uninstalling.","thumbsUp":9,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=e4cb5374-4366-4e84-b80f-0674a375687c","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocJmdF-vzs4zjCTLNWM_fakYlfpBe3P53EpCSeodsTVz=mo","userName":"Laura C","version":"4.3.3(7521388)-prod"},{"criterias":[{"criteria":"vaf_phase1_working_offline","rating":2},{"criteria":"vaf_phase1_2_step_verification","rating":3},{"criteria":"vaf_apps_category_food_and_drink_v1","rating":2}],"date":"2023-09-12T06:59:43.790Z","id":"1065aa3f-0531-40a7-bfe7-3ba01250052f","replyDate":"2023-09-13T07:23:15.340Z","replyText":"We are sorry to hear that you're having issues with the app. We'd like to improve. To assist you better, could you please provide more details and tell us more about what went wrong at https://support.wire.com/hc/en-us/requests/new?\n\nCheers!\nWire Support","score":1,"scoreText":"1","text":"Cannot sync with app. Unable to chat or add people","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=1065aa3f-0531-40a7-bfe7-3ba01250052f","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocKWkP8FWo8oX-w-oYwQ0K57MEV9cf5YnoXDDyRP0393=mo","userName":"Simon Zablocki","version":"4.3.2(7488022)-prod"},{"criterias":[],"date":"2023-09-06T19:44:39.355Z","id":"82986937-4511-4af7-836c-2904db571ef0","replyDate":"2023-09-07T08:06:40.789Z","replyText":"We are sorry to hear that you're having issues with the app. Can you tell us a little more about what went wrong at https://support.wire.com/hc/en-us/requests/new? We would like to solve this as fast as possible for you.\n\nWe look forward to your feedback!\n\nThanks,\nWire Support Team","score":1,"scoreText":"1","text":"This was a great app for the first couple months I had it, but now oftentimes notifications don't pop up until hours or days after they are sent to me and I miss conversations","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=82986937-4511-4af7-836c-2904db571ef0","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjUqHZNZA3R48h9A5St2i7RnHkCWvsWCMPbNsWCOSSMsYbc","userName":"Pika","version":"4.3.2(7488022)-prod"},{"criterias":[{"criteria":"vaf_phase1_working_offline","rating":2},{"criteria":"vaf_phase1_2_step_verification","rating":3}],"date":"2023-09-06T13:49:04.570Z","id":"7594d3a1-0d58-47b5-8f74-7675c08476dc","replyDate":null,"replyText":null,"score":5,"scoreText":"5","text":"Exquisite application!!!","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=7594d3a1-0d58-47b5-8f74-7675c08476dc","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjWYl8L8fF9Msz-32l7kj99EY0z03PbpBSvDaUhbfiphTVk","userName":"Goodwell Mafunga","version":"4.3.1(7390504)-prod"},{"criterias":[],"date":"2023-09-05T12:44:19.551Z","id":"f70fc77d-a16d-44de-9337-c21449ee3ee8","replyDate":"2023-05-23T11:06:46.173Z","replyText":"We appreciate the time taken to provide this feedback. The new app is running on a completely new code base, which enables better performance and more reliability. For users to benefit from the enhanced stability, we had to disable a few features that are loved by our users, however they will all come back soon.\nWire Support Team\n","score":5,"scoreText":"5","text":"Excellent app with good features. However, despite having a stable and good wi-fi connection, I am unable to connect. The message \"Waiting for Network\" continuously displays when I open the app.","thumbsUp":14,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=f70fc77d-a16d-44de-9337-c21449ee3ee8","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocJJ0j-5zIRAcB1iaQCZoQsJicQ74YMzkLonDf-OwlNC=mo","userName":"Saurabh Sinha","version":"4.3.2(7488022)-prod"},{"criterias":[{"criteria":"vaf_never_display_ease_of_use","rating":null},{"criteria":"vaf_never_display_ads_experience","rating":null}],"date":"2023-09-05T09:23:11.630Z","id":"9d551eaa-258a-4863-be00-ffc27633a79a","replyDate":null,"replyText":null,"score":1,"scoreText":"1","text":"What did the update do? It's stuck on decrypting messages, waiting for network keeps saying waiting for network... Connecting, when will this be fixed","thumbsUp":7,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=9d551eaa-258a-4863-be00-ffc27633a79a","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocKj_jBZyjBMjbr8uXIsbHfXFwDBHA7uBFv0lB9gB7BV=mo","userName":"Rick Michonne","version":"4.3.2(7488022)-prod"},{"criterias":[],"date":"2023-09-04T19:13:48.951Z","id":"904de8fa-d8a6-4f37-8aa1-b380a390c8c5","replyDate":null,"replyText":null,"score":1,"scoreText":"1","text":"Gif insertion has not worked in months. I honestly can't remember the last time it did.","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=904de8fa-d8a6-4f37-8aa1-b380a390c8c5","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjWwDKbxlGml0dbki6R4rY4clcewHx6SueFjxTZi4oFZqEiS","userName":"Edward Hodges","version":"4.3.1(7390504)-prod"},{"criterias":[],"date":"2023-09-04T02:14:36.331Z","id":"9f000eba-cedb-4e31-8a89-aba719ab3366","replyDate":null,"replyText":null,"score":5,"scoreText":"5","text":"So amazing super super fast in calls and msg file and pics Congratulations guys","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=9f000eba-cedb-4e31-8a89-aba719ab3366","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjXK9_IO542eYBt9KpbiEYn2R2bEI9ZxMFeA9rkLCIfKkw","userName":"Ralph CerZa","version":"4.3.1(7390504)-prod"},{"criterias":[],"date":"2023-09-01T22:14:45.303Z","id":"488385ab-ff3a-40a5-88f3-af8b047e39c8","replyDate":"2023-09-04T07:18:44.707Z","replyText":"Thanks for your feedback and we take this seriously.\nCould you please raise a ticket at https://support.wire.com/hc/en-us detailing your issues.\nHelp us to Help you !\n","score":1,"scoreText":"1","text":"Never got the verification code, albeit tried several times to resend it. One star is way too much.","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=488385ab-ff3a-40a5-88f3-af8b047e39c8","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjWz_9kw2U5175wkKNPcqEoX6dmD4Hi1vZvCU5-5lOU0tKoX","userName":"Dmitry Krasnow","version":"4.3.1(7390504)-prod"},{"criterias":[],"date":"2023-08-31T01:18:17.243Z","id":"87caeb93-f6a3-4a7d-8ad3-9682bbad0ad6","replyDate":null,"replyText":null,"score":5,"scoreText":"5","text":"❤️","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=87caeb93-f6a3-4a7d-8ad3-9682bbad0ad6","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjXwSKV5pHQzfusQwZEFF3JMhs3wRoBpuXD5lfqC7VgogAA","userName":"Reza Pouyanfar","version":null},{"criterias":[],"date":"2023-08-30T12:21:27.971Z","id":"1cf2cdc6-7df1-496c-a70f-37bc15dbcdbf","replyDate":"2023-09-01T12:38:34.278Z","replyText":"Thanks for your feedback and we take this seriously.\nCould you please raise a ticket at https://support.wire.com/hc/en-us detailing your issues.\nHelp us to Help you !\n","score":2,"scoreText":"2","text":"It's described as the most secure communication tool. But it doesn't even allow an automatic lock feature. The old version had auto lock and fingerprint unlock feature. Please bring that back. Thanks","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=1cf2cdc6-7df1-496c-a70f-37bc15dbcdbf","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjXRElu44PHj0fV9G-Mvtxborwe7XyUH18-y3w5C5W3HTsOF","userName":"Tamas Bojtor","version":"v4.2.5(7218553)-prod"},{"criterias":[],"date":"2023-08-27T00:07:54.649Z","id":"907fcc97-5215-4f96-94d1-74a9063ac6b5","replyDate":"2023-08-28T12:00:35.275Z","replyText":"Thanks for your feedback and we take this seriously.\nCould you please raise a ticket at https://support.wire.com/hc/en-us detailing your issues.\nHelp us to Help you !\n","score":2,"scoreText":"2","text":"Too bad lately","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=907fcc97-5215-4f96-94d1-74a9063ac6b5","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocIKKj41F4dTOAnzry_zYH9IWYADhfdTdxMA6RdZC-cF=mo","userName":"Jenny Brooksman","version":"4.3.1(7390504)-prod"},{"criterias":[{"criteria":"vaf_never_display_ads_experience","rating":null}],"date":"2023-08-26T01:05:34.325Z","id":"de0586b2-7ec4-4d04-8c5f-aad7e790f612","replyDate":"2023-08-28T12:01:04.577Z","replyText":"Thanks for your feedback and we take this seriously.\nCould you please raise a ticket at https://support.wire.com/hc/en-us detailing your issues.\nHelp us to Help you !\n","score":1,"scoreText":"1","text":"Videos don't play, notifications don't work. Still no response and app has got worse, such potential looking like it's time to stop using. Why is it the devs can't make this app work? Are they qualified? Could be a great app, but it's not.","thumbsUp":7,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=de0586b2-7ec4-4d04-8c5f-aad7e790f612","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocIyGXtjBsRZa9UXngGZY8dTDBQ4VWivXabv1_PJfBY7=mo","userName":"M J","version":"4.3.1(7390504)-prod"},{"criterias":[],"date":"2023-08-25T09:13:37.589Z","id":"27169af4-1e79-4d35-80dc-632e2fff465f","replyDate":null,"replyText":null,"score":4,"scoreText":"4","text":"This didnt work on my phone for about a year but recent updates seem to have fixed it. Nice surprise!","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=27169af4-1e79-4d35-80dc-632e2fff465f","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjU0vYBYgsf9YsSWTXO36F0hIg9lEmDLCUF3a1Z-u70X2g","userName":"Andy Kauff","version":"4.3.1(7390504)-prod"},{"criterias":[],"date":"2023-08-24T15:21:06.951Z","id":"8f6e9efb-f062-4dca-96b1-42c9c5a9f13b","replyDate":null,"replyText":null,"score":1,"scoreText":"1","text":"Use at your own risk! I didn't use the app for a month, came back and it had updated itself, logged me out and my conversations have been wiped clean. 👍 Great work team!","thumbsUp":2,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=8f6e9efb-f062-4dca-96b1-42c9c5a9f13b","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjVlLln5uF2YYIkc-8GmXQZYFRZSBCgcoAZKsEl2V7Y6GUtv","userName":"Amir Khan","version":null},{"criterias":[],"date":"2023-08-23T23:16:54.434Z","id":"a0c43df7-e62c-433c-815b-3a5f01a00a88","replyDate":null,"replyText":null,"score":3,"scoreText":"3","text":"Can't delete contacts I'm about ready to remove wire all together.","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=a0c43df7-e62c-433c-815b-3a5f01a00a88","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjVJBvQxuBDAmv9rUq8M1RUCIpK6Zt1Wb9x8be0yY6kSbAE","userName":"Damo","version":"3.74.1018"},{"criterias":[],"date":"2023-08-23T21:43:41.825Z","id":"43bec25e-724a-41e1-bad3-0f3b9ee5d126","replyDate":null,"replyText":null,"score":3,"scoreText":"3","text":"Downgraded rating to 3 because it still isn't what it used to be. OK, they've brought back voice messages which are in fact much faster than before. BUT now I can't WRITE messages anymore because the new version doesn't recognize my Sony Xperia keyboard skin. PLUS: Why am I asked to allow permission to locate nearby devices?? Weird concept of privacy you guys... Not even intrusive WhatsApp asks for this permission. Is Wire even based in Europe anymore?? They seem so horribly American lately 🙄","thumbsUp":2,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=43bec25e-724a-41e1-bad3-0f3b9ee5d126","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocLlPo97lfhHv6hVQAmxPToPtPFyUvAZttu71f837Sbe=mo","userName":"- Chris -","version":"4.3.0(7314973)-prod"},{"criterias":[],"date":"2023-08-21T21:28:13.253Z","id":"adbb7435-d229-41f6-8578-3c733a8167ff","replyDate":null,"replyText":null,"score":3,"scoreText":"3","text":"It's been decent, but at some point they removed the app lock feature on Android? I used to need my password/fingerprint everytime I opened the app. I want that feature back.","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=adbb7435-d229-41f6-8578-3c733a8167ff","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjUHr2537t_ZPZVe3FsUOJp3bn4HAUkMNTwLYX3140kZISRk","userName":"Austin Graham","version":"4.3.0(7314973)-prod"},{"criterias":[{"criteria":"vaf_never_display_considerate_of_time","rating":1},{"criteria":"vaf_never_display_inappropriate_ads","rating":2},{"criteria":"vaf_never_display_visually_good","rating":2}],"date":"2023-08-21T12:25:31.310Z","id":"fe091637-25ea-489b-bebe-ad28969700f0","replyDate":null,"replyText":null,"score":4,"scoreText":"4","text":"1. Very slow. 2.name redundency is not required if messaging personally. P2p. 3. Location sharing is required. 4.","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=fe091637-25ea-489b-bebe-ad28969700f0","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjVwd6JCERPmlLroiUupQXPmU8OGjYec583xGCE5Ugb60_I","userName":"Sk. Salah Uddin Noor","version":"4.3.0(7314973)-prod"},{"criterias":[],"date":"2023-08-20T10:23:20.844Z","id":"73c205e6-2270-4370-a6f7-ef6bce6e3457","replyDate":null,"replyText":null,"score":1,"scoreText":"1","text":"Always stating: waiting for network even if I am on wifi or on 5g I am able to send but not to call or receive","thumbsUp":2,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=73c205e6-2270-4370-a6f7-ef6bce6e3457","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjWLRRzfr9lDg4M1IYQP7mjPaS5Nk-eEIUZ_cS1kHrvLMWY","userName":"Ioannis Makris","version":"v4.2.5(7218553)-prod"},{"criterias":[],"date":"2023-08-19T14:15:26.967Z","id":"e646078c-7a25-43c7-afe8-6778be7d25db","replyDate":null,"replyText":null,"score":5,"scoreText":"5","text":"😄","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=e646078c-7a25-43c7-afe8-6778be7d25db","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocJm5KP1z65Ik_CKmSUWdhQr-PgtMibElaxc90j1QdR2cg=mo","userName":"Jonathan Cancel","version":"v4.2.5(7218553)-prod"},{"criterias":[{"criteria":"vaf_never_display_easy_to_use","rating":2},{"criteria":"vaf_phase1_2_step_verification","rating":3},{"criteria":"vaf_never_display_meet_expectations","rating":2}],"date":"2023-08-19T05:36:53.263Z","id":"d032ae88-a610-4fde-b8e6-2381fd0702f6","replyDate":null,"replyText":null,"score":1,"scoreText":"1","text":"useless, it's not even possible to invite someone to the app","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=d032ae88-a610-4fde-b8e6-2381fd0702f6","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocLNDTQu9K14_VLB9x7oG7Ahu9Jpa81V19OLnVTWlC03=mo","userName":"Sara Foolish","version":"v4.2.5(7218553)-prod"},{"criterias":[],"date":"2023-08-17T20:15:41.100Z","id":"8719137e-fc3f-41f3-8559-222af53509df","replyDate":null,"replyText":null,"score":1,"scoreText":"1","text":"no emoji button, no gif button no edit button.","thumbsUp":4,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=8719137e-fc3f-41f3-8559-222af53509df","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjV3ikIL8UeCfCLWt0WIdj19vY3E5N5Uusq7dMpCaZzYWQg","userName":"Pete The hunter","version":"v4.2.4(7097981)-prod"},{"criterias":[],"date":"2023-08-17T00:41:54.223Z","id":"49fb0cf1-e3b0-4a4c-9600-adfd33d8820a","replyDate":"2023-08-17T08:19:22.915Z","replyText":"Hello, Yes it can be done!\nWire app seamlessly aligns with your system settings, enabling it to inherit the system's dark mode preference. Therefore, when you activate dark mode on your device, Wire will automatically switch to dark mode as well. We hope this response adequately addresses your query.\n\nWire Support Team","score":3,"scoreText":"3","text":"I cannot for the life of me figure out how to turn dark mode on because I go to the settings but there is no \"options\" button for me. Light mode hurts my eyes.","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=49fb0cf1-e3b0-4a4c-9600-adfd33d8820a","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocLaY0YfnS7GmC5l5I5t_vhQa2-jFlvzeAPEBGLWeKIF=mo","userName":"Charlie Emily","version":"v4.2.5(7218553)-prod"},{"criterias":[{"criteria":"vaf_never_display_ease_of_use","rating":null},{"criteria":"vaf_never_display_ads_experience","rating":null}],"date":"2023-08-12T14:03:19.545Z","id":"7acc3c22-b5a7-45f4-aaca-f8de7d1475ac","replyDate":null,"replyText":null,"score":1,"scoreText":"1","text":"Worst, right from day 1 when trying to register. It is not allowing to type in the password box. I would recommend to go with a different messaging app.","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=7acc3c22-b5a7-45f4-aaca-f8de7d1475ac","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocJpxnOdtUK4Bj9chSB3edHL_k-LaI6JZ3Jz9Gkh8MUo=mo","userName":"Jagdeepraj K","version":null},{"criterias":[],"date":"2023-08-12T06:59:31.538Z","id":"72c44f9e-6d43-442e-a463-1b7fe0ac5ded","replyDate":null,"replyText":null,"score":1,"scoreText":"1","text":"It hangs alot","thumbsUp":2,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=72c44f9e-6d43-442e-a463-1b7fe0ac5ded","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjWkgGH23r9VxtzvCkTK5G19mHOnUIHbRFSLMVoNp6CeRko","userName":"Igneous Gaming","version":"v4.2.5(7218553)-prod"},{"criterias":[],"date":"2023-08-11T09:52:38.453Z","id":"12416e76-4107-45da-bd4c-e2f1d63440be","replyDate":null,"replyText":null,"score":4,"scoreText":"4","text":"plz add function allow lock wire when inactive in 5 seconds","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=12416e76-4107-45da-bd4c-e2f1d63440be","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocIQdoLbH4MviN6AkEMCt14NgnlGNRUFAomz2xTcD31w=mo","userName":"hoang thi hanh","version":null},{"criterias":[],"date":"2023-08-10T14:31:34.401Z","id":"b0c51118-7eff-4c5c-b86b-5753ac0d2c5d","replyDate":"2023-08-15T07:43:01.976Z","replyText":"We are sorry to hear that you're having issues with the app. Can you tell us more about what went wrong at https://support.wire.com/hc/en-us/requests/new ?\n\nWe would like to fix it for you as soon as possible.\n\nWire Support Team\n\n","score":1,"scoreText":"1","text":"Call keeps cutting out. Can't see the person you trying to call over video call.","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=b0c51118-7eff-4c5c-b86b-5753ac0d2c5d","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocLgsE3sGWcO39UYl_VPwej0aPEhjKuz-g5rWMF_Yxwh=mo","userName":"Santi Pinoch3","version":"v4.2.5(7218553)-prod"},{"criterias":[],"date":"2023-08-09T22:14:47.520Z","id":"8ab2d68c-f98f-49f1-8324-d3ca8aceac56","replyDate":"2023-08-10T09:59:07.998Z","replyText":"Appreciate the feedback. Could you please give us more details via https://support.wire.com/hc/en-us/requests/new so that we can help you .","score":1,"scoreText":"1","text":"I can't connect with a new user. The app keep saying wait until app is synchronise. Please fix it or I uninstall the app","thumbsUp":2,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=8ab2d68c-f98f-49f1-8324-d3ca8aceac56","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocLfifbcECTq8Rd6cSRB2idNwmheZE9bJYPUfYczCkTV=mo","userName":"Hamill Iona","version":"v4.2.5(7218553)-prod"},{"criterias":[],"date":"2023-08-05T13:25:19.526Z","id":"c9adcf5e-38d1-4cbb-979e-e31be8f67423","replyDate":null,"replyText":null,"score":2,"scoreText":"2","text":"Since the latest updates the app has been in a permanent state of \"waiting for network\", updates, reinstall, phone reboots nothing has worked and it feels my messages are not going through anymore.","thumbsUp":5,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=c9adcf5e-38d1-4cbb-979e-e31be8f67423","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjVQMcysh5aEAzYq3dWnqyWtABAcDrKKCQN6uXcrjWgsoBg","userName":"Gabriel Dehan","version":"v4.2.5(7218553)-prod"},{"criterias":[],"date":"2023-08-04T23:26:07.185Z","id":"8fa6955c-4f48-48a3-aba7-7d6d26b181ce","replyDate":null,"replyText":null,"score":2,"scoreText":"2","text":"App went way downhill after update. Barely usable now. Link sharing is bad. Limited file upload. Really glitchy.","thumbsUp":2,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=8fa6955c-4f48-48a3-aba7-7d6d26b181ce","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocJ2MKGNSAJbl-wekw-3ss0I_76gAaaNU8DvV3OqR26-jLQ=mo","userName":"Stas Shectman","version":"v4.2.4(7097981)-prod"},{"criterias":[],"date":"2023-08-04T02:52:04.270Z","id":"4ef2f9f5-f1ca-44c6-84fe-4478757ac956","replyDate":"2023-07-24T08:17:19.374Z","replyText":"Wire currently does not have this feature. However, we are interested in offering it to select clients in the future.\n\nThanks again for contacting us. Please don’t hesitate to reach out if you have any other ideas.\n\nBest wishes,\nWire Support Team\n","score":3,"scoreText":"3","text":"I can not understand for the life of me, why there is no \"mark as unread\" feature which is a basic feature found in ALL messenging apps Thanks for the feedback. Why only to select customers & when can we expect it?","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=4ef2f9f5-f1ca-44c6-84fe-4478757ac956","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocIPUwQxmeYRpn-t3VDyG545dgR_WSm7RXHVr98iCCiO=mo","userName":"Joseph Debs","version":"v4.2.4(7097981)-prod"},{"criterias":[],"date":"2023-08-02T01:55:06.583Z","id":"bfc12c77-4109-4c63-842a-e034925fbb5e","replyDate":null,"replyText":null,"score":1,"scoreText":"1","text":"This app is absolutely terrible. It never connects.","thumbsUp":2,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=bfc12c77-4109-4c63-842a-e034925fbb5e","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocJlU7Gyud6Mh33YnRjev86iyxWty98OirVfjqQw_W02=mo","userName":"Anthony J. Internicola","version":"v4.2.4(7097981)-prod"},{"criterias":[{"criteria":"vaf_never_display_ease_of_use","rating":null},{"criteria":"vaf_never_display_ads_experience","rating":null}],"date":"2023-07-28T16:25:35.200Z","id":"d45eec20-f58c-4281-b602-38e27e91f069","replyDate":"2023-07-31T08:45:51.298Z","replyText":"This is something we haven't seen reported yet. We are sorry to hear that you're having issues with the app. We would appreciate if you could send us the content from received email at https://support.wire.com/hc/en-us/requests/new ?\n\nThanks,\nWire Support Team","score":1,"scoreText":"1","text":"Alternative to Signal this is not! Downloaded the app, registered, received the code. I entered the code in the app. It responded with maximum number of tries exceeded (first try) I requested a new code and although I received an email. There was no code in the email. Ok this is junk and a waste of time. Still on the hunt for a signal alternative for Windows 7 and my phone. Don't waste your time with this app.","thumbsUp":2,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=d45eec20-f58c-4281-b602-38e27e91f069","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocKwfVfGaLPQ1BaJLeHQdfYY4zErrDQZ-Z2OkLxo8LdL7A=mo","userName":"Shawn Kelly","version":null},{"criterias":[{"criteria":"vaf_never_display_ads_experience","rating":null},{"criteria":"vaf_never_display_ease_of_use","rating":null}],"date":"2023-07-27T22:37:24.147Z","id":"8eb2f6b5-7f07-4f96-90ce-0aae078badab","replyDate":"2023-07-28T07:43:50.930Z","replyText":"Thank you for the feedback. We would like to fix this as fast as possible for you. Can you tell us more about what went wrong at https://support.wire.com/hc/en-us/requests/new ?\n\nWe look forward to your feedback.\n\nThanks,\nWire Support Team","score":1,"scoreText":"1","text":"Always says looking for network","thumbsUp":3,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=8eb2f6b5-7f07-4f96-90ce-0aae078badab","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjXxMlm20EMt39g8eVttdzyS5_9IDf3fwT2ma2Ttp5a4CfQ","userName":"Mark Thompson","version":"v4.2.4(7097981)-prod"},{"criterias":[{"criteria":"vaf_chat","rating":3}],"date":"2023-07-24T11:58:30.395Z","id":"49c9fcb0-8b63-4bdb-8a63-4621ecedc5ed","replyDate":"2023-07-25T08:04:30.607Z","replyText":"Thank you for giving us continuous feedback, we do make a note of it.\n\nCan you tell us more at https://support.wire.com/hc/en-us/requests/new ?\n\nWe look forward to your feedback.\n\nThanks,\nWire Support Team","score":2,"scoreText":"2","text":"Update 14th July. The new update has introduced some bugs and yet no new functionality. Some funny stuff going on when editing or liking posts Update 13th May 2023. The new version second roll out is better. But notification and message status functionality is a massive backwards step, and not in line with what I consider good practice for any messaging app. Hence downgraded from 4 to 2 star. Wire has broken 😪","thumbsUp":8,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=49c9fcb0-8b63-4bdb-8a63-4621ecedc5ed","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjU98tAuL5fSPtCEJSgwq0al3remF5zCaZucPET3DSctIhI","userName":"Terry Forster","version":"v4.2.4(7097981)-prod"},{"criterias":[{"criteria":"vaf_never_display_difficult_to_use","rating":2},{"criteria":"vaf_never_display_make_you_happy","rating":1},{"criteria":"vaf_never_display_negative_ads_impact","rating":2}],"date":"2023-07-24T11:27:52.418Z","id":"ecec051e-6f12-4eab-8683-1473f73ff902","replyDate":null,"replyText":null,"score":5,"scoreText":"5","text":"Absolutely perfect app for conversation.","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=ecec051e-6f12-4eab-8683-1473f73ff902","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjURWYgyCS2K373vMJxUh50h2HyDKXrDG5Y_l4tAc09YHEw","userName":"Ronak Sathe","version":"v4.2.4(7097981)-prod"},{"criterias":[],"date":"2023-07-23T01:27:30.469Z","id":"4db15a35-0b0d-4bd5-bc41-4c12d3615014","replyDate":"2023-07-24T08:26:42.158Z","replyText":"The new app is running on a completely new code base. For users to benefit from the enhanced stability, we had to disable a few features that are loved by our users, however they will all come back soon.\n\nWire Support Team\n","score":2,"scoreText":"2","text":"No voice messages anymore, no emoticon show up either, it was good before not sure why they change it this way","thumbsUp":51,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=4db15a35-0b0d-4bd5-bc41-4c12d3615014","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjUQGr-3rU2TfBBSpGYTEKa7Wbyv-ZpNY8OaWEzyrGCFtA","userName":"EvroNetwork","version":"v4.2.4(7097981)-prod"},{"criterias":[],"date":"2023-07-22T15:20:36.599Z","id":"3d9f9a1d-df8a-43e1-ae27-082520e41df6","replyDate":"2023-07-24T08:34:37.591Z","replyText":"We are sorry to hear that you're having issues with the app. We'd like to improve. Can you tell us more about what went wrong at https://support.wire.com/hc/en-us/requests/new ?\n\nWe look forward to your feedback.\n\nThanks,\nWire Support Team","score":1,"scoreText":"1","text":"Terrible since the they released the new app. Typing has become a nightmare, messages don't arrive, missing features compared to the old app. Who thought this app is an improvement over the old one? Abysmal.","thumbsUp":2,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=3d9f9a1d-df8a-43e1-ae27-082520e41df6","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocL8XJtJ5XZuFigY8k8ZVqqptjNVhHTLXuOxh5-F74p7=mo","userName":"Max","version":null},{"criterias":[{"criteria":"vaf_never_display_easy_to_use","rating":1},{"criteria":"vaf_never_display_visually_bad","rating":2},{"criteria":"vaf_phase1_working_offline","rating":2}],"date":"2023-07-21T03:18:09.209Z","id":"a0e5ee20-ccd7-4fe7-b9d1-5cf05e02ec4f","replyDate":null,"replyText":null,"score":5,"scoreText":"5","text":"Thanks for the themed icon.","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=a0e5ee20-ccd7-4fe7-b9d1-5cf05e02ec4f","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjVRchOG2MsZ8kayC8XgiN_FcvPIrsHJ_Ul26j4Q_4J7r-En","userName":"Deep Shah","version":"1.1.17"},{"criterias":[{"criteria":"vaf_never_display_ease_of_use","rating":null},{"criteria":"vaf_never_display_ads_experience","rating":null}],"date":"2023-07-21T02:47:58.614Z","id":"1159f51f-4b2e-4e35-b2ae-521b2d4306f1","replyDate":null,"replyText":null,"score":3,"scoreText":"3","text":"To fix Wire, try doing an uninstall then reinstall on your phone when Wire nuts up (message delivery & notifications) AND AFTER EVERY MAJOR ANDROID OS UPDATE, then go into \"devices\" in Wire and delete all the other copies of your phone. Major Andoid OS updates seem to mess with the security keys in Wire and it then thinks the phone is a different phone, so copies accumulate in \"devices\" like floor wax, which seems to confuse Wire. The reinstall will create a current device, it seems.","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=1159f51f-4b2e-4e35-b2ae-521b2d4306f1","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocI6LpQBpeTMR3h78mOggckPIxRIns5P8782d-9eYOIn=mo","userName":"Bob McHenry","version":"v4.2.3(7037464)-prod"},{"criterias":[{"criteria":"vaf_never_display_ease_of_use","rating":null},{"criteria":"vaf_never_display_ads_experience","rating":null}],"date":"2023-07-17T15:40:27.951Z","id":"476d700a-86b0-4607-912d-befff60ec144","replyDate":"2023-07-18T08:34:27.239Z","replyText":"Please feel free to reach out to https://support.wire.com/hc/en-us/requests/new with any further comments, concerns or suggestions. We would love to make things right with you.\n\nBest,\nWire Support Team","score":1,"scoreText":"1","text":"Last update made the app unfunctional.Keeps repeting Waiting for network with network well established.","thumbsUp":2,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=476d700a-86b0-4607-912d-befff60ec144","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocI3jjT_QKOOEQv6M6OGawxwT1BpQ9tL8h_sjQp7RYcn=mo","userName":"Xiaomi Xiaomi","version":null},{"criterias":[{"criteria":"vaf_never_display_deceptive_ads","rating":2},{"criteria":"vaf_never_display_considerate_of_time","rating":1},{"criteria":"vaf_phase1_2_step_verification","rating":1}],"date":"2023-07-13T17:00:39.425Z","id":"1252e9ee-3187-4ea9-a7fc-c1fef265e04f","replyDate":null,"replyText":null,"score":5,"scoreText":"5","text":"It's definitely a great messenger. I loved its simplicity. But kindly, pls provide \"Darkmode\" in the app, as similar to the web version of this application. Pls try to inculcate this feature ASAP. Thank you.","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=1252e9ee-3187-4ea9-a7fc-c1fef265e04f","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjU2lKWRPvwGTYxsypVD2vOPju6bKhWtnloCNdmTrlVHrp0","userName":"Rohit Purkayastha","version":"v4.1.6(6518403)-prod"},{"criterias":[{"criteria":"vaf_never_display_ads_experience","rating":null},{"criteria":"vaf_never_display_ease_of_use","rating":null}],"date":"2023-07-12T14:52:21.461Z","id":"0b4f28d6-af43-4687-b59e-29161b22ae1c","replyDate":"2023-07-14T08:05:36.334Z","replyText":"The new app is running on a completely new code base, which enables better performance and more reliability. Can you tell us more about what went wrong at https://support.wire.com/hc/en-us/requests/new ?\n\nWe look forward to your feedback.\n\nThanks,\nWire Support Team","score":1,"scoreText":"1","text":"Several problems: app sometimes can't connect, unable to delete contacts (clearing the chat isn't deleting), I have several connection requests that I can't deny, tried unsuccessfully to unblock someone.... this feels like it should be a beta version. Or a concept that isn't really intended to work.","thumbsUp":4,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=0b4f28d6-af43-4687-b59e-29161b22ae1c","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocLuLAv36WubWm6Y0IGXpK6sQzdnwPCNi7uQqhQoUikm=mo","userName":"Boo","version":"v4.2.1(7018800)-prod"},{"criterias":[],"date":"2023-07-11T01:01:54.478Z","id":"644570c6-a083-49de-bcd3-9bfbad33dfb6","replyDate":"2023-07-13T09:25:59.538Z","replyText":"Thank you for your feedback! You can create a group with just yourself in it. That should work for your use case!","score":5,"scoreText":"5","text":"I like this app, but please give us the option to message ourselves! For the purpose of saving notes, pictures etc.","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=644570c6-a083-49de-bcd3-9bfbad33dfb6","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjVlMCIp51wZSm0Dxv1hTy7DKFSQMWJGxptNwZ0u6RsKsvo","userName":"Iakovos","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-07-10T18:09:20.150Z","id":"1c9ba9e4-8131-43e0-a931-465d43c21814","replyDate":null,"replyText":null,"score":3,"scoreText":"3","text":"Thare was only only 1 person that I chatted the whole time but not enough to keep installed and used sorry","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=1c9ba9e4-8131-43e0-a931-465d43c21814","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjUoB0scKxktB4CUHmDmpoQKIk2MW59ns0wxP6N_HGHbFS4","userName":"justin johnson","version":null},{"criterias":[],"date":"2023-07-10T14:33:42.922Z","id":"cd10887f-7e2b-453a-8a16-6bfbe702ecb2","replyDate":"2023-07-12T10:40:34.606Z","replyText":"It could be the case that you are currently receiving messages with the self-delete option, which is currently enabled in the 4.2.0 version of the app.\nWe're sorry your experience with the app didn't match your expectations.\n\nBest,\nWire Support Team\n","score":1,"scoreText":"1","text":"Total garbage if you have an Android. Nothing they have done to \"improve\" the app has changed its performance on my phone, as I almost never get the messages (though thankfully they at least come through on my desktop, so I see them eventually, but that issue defeats the purpose of a messaging app!). And even when I get the messages to my phone, I rarely get push notifications. Skip right over this if you have any intention of communicating with droid users and get Telegram instead.","thumbsUp":22,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=cd10887f-7e2b-453a-8a16-6bfbe702ecb2","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjUlypLtW4iB8i6XB8X7jTkkqas9W40TJzOGiisCzXmrqNE","userName":"Mandy Hagee","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-07-09T14:39:57.190Z","id":"4c5fa3ae-0ea1-4e57-9db7-49c8ee2935ca","replyDate":null,"replyText":null,"score":5,"scoreText":"5","text":"While they say the \"new app\" is better. No one seems to actally like it. The new app made me uninstall wire and never look back. They shot themselves in the foot with no way back. Don't get the new app if you liked the old one at all. This app has begun to fail.","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=4c5fa3ae-0ea1-4e57-9db7-49c8ee2935ca","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjWcb3L-wNUSCuCj6Od88w-p7PFp7EgduoOoEmqOPyBGhRI","userName":"T L","version":"3.41.848"},{"criterias":[],"date":"2023-07-07T15:07:03.521Z","id":"e5bc1274-df2b-45ff-ab81-eef9080e4ace","replyDate":"2023-07-10T08:31:03.877Z","replyText":"Thank you for your feedback. For users to benefit from the enhanced stability, we had to disable a few features that are loved by our users, however they will all come back soon.\n\nWire Support Team","score":1,"scoreText":"1","text":"This app started with many ambitions, but they never did get its numerous problems fixed.","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=e5bc1274-df2b-45ff-ab81-eef9080e4ace","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocKSWZuCnncUkA0QLU5_nGBDTCEz4_x3Q-YVSO7xgy8r=mo","userName":"R Jones","version":"2.24.303"},{"criterias":[],"date":"2023-07-07T00:36:51.458Z","id":"3b3bfd82-7504-416f-a709-21029bcdeee4","replyDate":"2023-07-07T08:13:50.598Z","replyText":"We are sorry to hear that you're having issues with the app. Can you tell us more about what went wrong at https://support.wire.com/hc/en-us/requests/new ?\n\nThanks,\nWire Support Team","score":1,"scoreText":"1","text":"How do I delete an account!? There's literally no way to do that in the app but when you look it online it tells you that you can delete it from the app itself???","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=3b3bfd82-7504-416f-a709-21029bcdeee4","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjUq5KSkn83Bf6E-fDUJGDkATa-bgO4ni8cujYUd3pvJYI4","userName":"Ifaam","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-07-06T13:13:25.708Z","id":"e24398dc-9f7e-4e13-8bdb-6a81c7b6ab3e","replyDate":null,"replyText":null,"score":2,"scoreText":"2","text":"Hello, will enabling/disabling notifications/sound on a per-account level come back? And also sharing multiple pictures in one message?","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=e24398dc-9f7e-4e13-8bdb-6a81c7b6ab3e","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocIPeI-OA3Vd3-K2peWUxMEhVnHpGzHCVLqWDKZpvKzW=mo","userName":"GMS Poo","version":null},{"criterias":[{"criteria":"vaf_never_display_ads_experience","rating":null},{"criteria":"vaf_never_display_ease_of_use","rating":null}],"date":"2023-07-06T02:43:05.869Z","id":"f41aba75-7e64-4083-a53a-edac792e167f","replyDate":null,"replyText":null,"score":4,"scoreText":"4","text":"This app is really good and secure. I like to use this app. But one thing is we are not able to password protect in the updated versions.","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=f41aba75-7e64-4083-a53a-edac792e167f","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjUlRm6Q9RR4PrxYP6AufLZL0iN1qQyk9G_alAZzr2HIMU9c","userName":"R. Vimal","version":"3.82.38"},{"criterias":[{"criteria":"vaf_phase1_importing_contacts","rating":2},{"criteria":"vaf_never_display_content_language","rating":2},{"criteria":"vaf_phase1_sharing_documents","rating":2}],"date":"2023-07-03T17:00:11.605Z","id":"b5800f2e-7d35-4de7-9b88-76ddd9a5ee00","replyDate":"2023-06-26T11:17:15.775Z","replyText":"Wire app seamlessly aligns with your system settings, enabling it to inherit the system's dark mode preference. Therefore, when you activate dark mode on your device, Wire will automatically switch to dark mode as well.\n\nIf you have any more questions, contact us: https://support.wire.com/hc/en-us/requests/new\n\nWire Support","score":1,"scoreText":"1","text":"update makes light mode permanent, dark mode is removed. Edit:reply to dev: No it does not do what you stated. It is permanently on light mode with no option to change it, changing system theme mode does nothing to the app. Why you gotta make up lies? When the only \"features\" other than barebones messaging capability is \"support\" which just opens your site with a browser, \"report bug\"/\"give feedback\" which just opens the mail app, it clearly shows that you're using as free beta testers! 0 stars","thumbsUp":2,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=b5800f2e-7d35-4de7-9b88-76ddd9a5ee00","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjWBdWZ7HN2bIxi5uf1jSsR3ST-etUEeMuCNgcJhEPR-m24","userName":"Clyde","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-07-03T06:43:49.175Z","id":"db783b09-74b6-4973-ab75-3da8dd09b2b0","replyDate":"2023-07-04T08:38:32.728Z","replyText":"The new app is running on a completely new code base, which enables better performance and more reliability. For users to benefit from the enhanced stability, we had to disable a few features that are loved by our users, however they will all come back soon.\n\nWire Support Team","score":1,"scoreText":"1","text":"since the new releases, it's totally sucks. the older is wayyy better. not only the ui, ux but also the features. if only i can get back to the old apps, it's such a shame i can't use the older version. it works well for me these past months before the new releases tbh","thumbsUp":2,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=db783b09-74b6-4973-ab75-3da8dd09b2b0","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocJ50kmhMImvD7W_XOfJinaCJqO1OOOyF7L51EUxyf3r=mo","userName":"aileen","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-07-02T20:38:39.926Z","id":"58c0b3f8-8922-449b-8df6-8910d84fab68","replyDate":"2023-07-04T08:39:41.993Z","replyText":"For users to benefit from the enhanced stability, we had to disable a few features that are loved by our users, however they will all come back soon. However the next update that is coming very soon brings back self-deleting messages.\n\nWire Support Team","score":2,"scoreText":"2","text":"worse since updates. it's never been as slick as other apps but the security made up for it. with the new update, wire on android can't record audio (and there even used to be fun filters for audio messages!). you can't set disappearing messages (a key security feature that was removed). and when in the phone's gallery and trying to send an image, the app often just opens instead of sending, so you have to redo the send. can no longer archive chats. the list goes on. wire is way worse now.","thumbsUp":18,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=58c0b3f8-8922-449b-8df6-8910d84fab68","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjVFqcOI6wDzXoh0l8UhVVczsHK6UARIq1VUdirvY6otPZo","userName":"J&S","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-07-02T15:38:53.942Z","id":"329a6391-f034-4159-887a-09130ebe8a4f","replyDate":"2023-07-04T08:54:08.623Z","replyText":"Hello,\n\nwe are happy to announce that our next update will bring back the self-delete message feature. The update is coming very soon!\n\nWire Support","score":1,"scoreText":"1","text":"Security features such as message timer and screenshot prevention are gone in the update. I'm looking for laternative apps.","thumbsUp":2,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=329a6391-f034-4159-887a-09130ebe8a4f","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocLBPoqgt7JhajrRz2KUZZzdEgg1FDEGOSiLM1_w6tcU=mo","userName":"Ticha Gath","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-07-01T22:47:43.270Z","id":"d121ebed-aa83-42e9-ba11-9137a0ee3e18","replyDate":null,"replyText":null,"score":1,"scoreText":"1","text":"fki ng experience","thumbsUp":2,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=d121ebed-aa83-42e9-ba11-9137a0ee3e18","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocJsjinOSJSkF4Myd0p-fgpQuCW_3W1RVNzkNENbIoGcuw=mo","userName":"Manish","version":null},{"criterias":[{"criteria":"vaf_never_display_app_description","rating":2},{"criteria":"vaf_video_calling","rating":3},{"criteria":"vaf_free_calls","rating":2}],"date":"2023-06-30T17:47:53.803Z","id":"4d658f13-aac3-4203-a194-d0f1c4484a6f","replyDate":"2023-07-04T09:02:33.475Z","replyText":"We are sorry to hear that you're having issues with the app. Can you contact us at https://support.wire.com/hc/en-us/requests/new ?\n\nThanks,\nWire Support Team","score":1,"scoreText":"1","text":"\"Better performance\"? It's now telling me it's waiting for a network and that an internet connection is required. You've guessed it, the device is connected and the network is fine. Why do I still bother writing new reviews? To warn others not to fall for this. Going to close my account and remove this application. Edit: you'll have to remove the account for me, the app won't let me...","thumbsUp":23,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=4d658f13-aac3-4203-a194-d0f1c4484a6f","userImage":"https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g","userName":"A Google user","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-06-29T23:21:54.297Z","id":"be2b63fe-6a30-4271-85de-1990b1ae910d","replyDate":"2023-06-05T10:16:44.699Z","replyText":"Thank you for the feedback. We are sorry to hear that you're having issues with the app. We'd like to improve. Can you tell us more about what went wrong at https://support.wire.com/hc/en-us/requests/new ?\n\nWe look forward to your feedback.\nWire Support Team","score":1,"scoreText":"1","text":"Ruined a perfectly good app in 1 update. It neither provides better performance nor stability, actually its universally worse across the board. What's worse than that is they've done nothing to improve the situation for weeks. Zero stars","thumbsUp":4,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=be2b63fe-6a30-4271-85de-1990b1ae910d","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocLsd3hHsshWvJ4IsTn6bsm6U_fO78_kGJ9tZFm9ALqA=mo","userName":"Hazel D","version":"v4.1.6(6518403)-prod"},{"criterias":[{"criteria":"vaf_chat","rating":2},{"criteria":"vaf_phase1_working_offline","rating":2}],"date":"2023-06-29T12:49:24.339Z","id":"ccf3eaea-e15c-4f0b-99cf-e3d4eb032b3e","replyDate":"2023-06-29T09:36:32.654Z","replyText":"We are sorry to hear that you're having issues with the app. Can you tell us more about what went wrong at https://support.wire.com/hc/en-us/requests/new ?\n\nWe look forward to your feedback.\n\nThanks,\nWire Support Team","score":1,"scoreText":"1","text":"Waiting for network what does that mean and how to fix it I can't connect to chat It said network err","thumbsUp":3,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=ccf3eaea-e15c-4f0b-99cf-e3d4eb032b3e","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocKRLo0p9nUv2I9NMZwZIama__NWi2gbZBv8k5LiYRyX=mo","userName":"Chris Lee","version":"v4.1.6(6518403)-prod"},{"criterias":[{"criteria":"vaf_phase1_searching_contacts","rating":3},{"criteria":"vaf_never_display_easy_to_use","rating":1},{"criteria":"vaf_phase1_search_messages","rating":3}],"date":"2023-06-28T21:41:49.160Z","id":"ee33be64-f1a8-4ed7-8cd9-95978a1ccabd","replyDate":null,"replyText":null,"score":1,"scoreText":"1","text":"Used to be able to see the videos, now only shows a link to download them before watching. Fingerprint lock is gone. Older backups can't be restored with new version. It's a mess. 😥","thumbsUp":4,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=ee33be64-f1a8-4ed7-8cd9-95978a1ccabd","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjXRElu44PHj0fV9G-Mvtxborwe7XyUH18-y3w5C5W3HTsOF","userName":"Tamas Bojtor","version":"3.82.38"},{"criterias":[],"date":"2023-06-28T11:55:46.286Z","id":"43f9b459-5f62-471d-868f-501ec576b995","replyDate":"2023-06-29T10:34:35.459Z","replyText":"The new app is running on a completely new code base, which enables better performance and more reliability. For users to benefit from the enhanced stability, we had to disable a few features that are loved by our users, however they will all come back soon.\n\nWire Support Team","score":2,"scoreText":"2","text":"This update version is completely wrost Old version is superb old version is superb stickers and voice msgs New version is completely west no stickers this new version is too slow and hard I want old version pls update once more and give to old version","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=43f9b459-5f62-471d-868f-501ec576b995","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjXv2d6G42I3FPrIZyEBi19afdYJIF5y6LeFBQZY7PW_DNY","userName":"Marri Srinivas","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-06-23T02:58:40.546Z","id":"177a88a4-58ea-44f6-8262-6aa3cc0bdb5d","replyDate":"2023-06-26T11:27:32.769Z","replyText":"We are sorry to hear that you're having issues with the app. We'd like to improve. Can you tell us more about what went wrong at https://support.wire.com/hc/en-us/requests/new ?\n\nWe look forward to your feedback.\n\nThanks,\n\nWire Support Team","score":1,"scoreText":"1","text":"App gets worse and worse with each update. It doesn't even work anymore it just says \"waiting for network\" constantly. Support doesn't respond to any emails.","thumbsUp":5,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=177a88a4-58ea-44f6-8262-6aa3cc0bdb5d","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjXUKOuupIr1zwI6Ds_QIdlpauW4DTspva5YAVZI5I1PZoQ4","userName":"Frank Peters","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-06-22T15:11:56.485Z","id":"a8d3ee31-70c4-47ab-af65-8ff6082a189c","replyDate":"2023-06-26T11:32:41.900Z","replyText":"The suggested workaround is to temporarily turn off the web socket connection and then restart the app again. Although this workaround resolved the issue, lack of connection to web socket might turn off notifications after some time.\n\nWe are working on a fix. Contact us for more at https://support.wire.com/hc/en-us/requests/new\nWire Support","score":1,"scoreText":"1","text":"Updated recently and now it's just \"waiting for network\" not connecting 😑","thumbsUp":5,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=a8d3ee31-70c4-47ab-af65-8ff6082a189c","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocILyiAUpGLo1YGJXTjHlpVmQ7uL-t7s8vWcUCezp39Y=mo","userName":"Dan Lucerne","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-06-20T22:31:35.560Z","id":"8d2a4417-742c-4599-ac11-0da158259725","replyDate":"2023-06-21T09:34:36.860Z","replyText":"The new app is running on a completely new code base, which enables better performance and more reliability. For users to benefit from the enhanced stability, we had to disable a few features that are loved by our users, however they will all come back soon.\n\nWire Support","score":1,"scoreText":"1","text":"Ever since the new release I've had nothing but issues. Photos aren't loading, missing all my favorite features. I would rather have the previous version that wouldn't notify me of a new messages. Should never have updated the app unless you maintained all the same features. Ie Gif, photo editing, search chat for all types of messages, double tap to like a message. You gave us 10% of your app to fix a notification issue.","thumbsUp":36,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=8d2a4417-742c-4599-ac11-0da158259725","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocLKPdu1nFvlNZR0jpkjEXodxGbQCrB0gmDgYwQQTDYcXA=mo","userName":"Geoffrey Ball","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-06-20T04:28:39.866Z","id":"98187557-a03c-4e17-88b8-980469a161a8","replyDate":"2023-06-20T07:44:40.957Z","replyText":"Have no fear, the feature is coming back with the next update!\n\nWire Support Team","score":1,"scoreText":"1","text":"Auto destruct message is missing 😰","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=98187557-a03c-4e17-88b8-980469a161a8","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocJW4X0kLCUcDeARU-c3YUc8xCb1IcpTdXs6nw0035jg=mo","userName":"Muja Armor 9","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-06-18T20:45:42.616Z","id":"8213ccd7-d881-422b-b930-35f1b1f3b64e","replyDate":"2023-06-20T08:05:55.115Z","replyText":"It could be the case that you are receiving self-deleting messages on your android device. Self-deleting messages will be available on Android with the upcoming release.\n\nIf this isn't the case please contact us here for more information: https://support.wire.com/hc/en-us/requests/new\n\nWire Support Team","score":1,"scoreText":"1","text":"I can no longer receive messages from my group or direct messages after my phone auto updated to this version. Desktop version still works. I have removed data and uninstalled/reinstalled the app but it makes no difference","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=8213ccd7-d881-422b-b930-35f1b1f3b64e","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjXga6RJZVK5Gt8zsuyi5NJ4JAt4tTHqt_xcyV7nVKAcFXlP","userName":"Shashi Guruprasad","version":"v4.1.6(6518403)-prod"},{"criterias":[{"criteria":"vaf_never_display_content_language","rating":3},{"criteria":"vaf_never_display_disruptive_ads","rating":1},{"criteria":"vaf_mark_message_as_read","rating":3}],"date":"2023-06-18T13:53:21.783Z","id":"10f93920-90f8-4b7a-94df-758dc932da96","replyDate":"2023-06-20T08:18:37.709Z","replyText":"We are sorry to hear that you're having issues with the app. We'd like to improve. Can you tell us more about what went wrong at https://support.wire.com/hc/en-us/requests/new ?\n\nWe look forward to your feedback.\nWire Support Team","score":1,"scoreText":"1","text":"When starting up the first message you get is wire pasted from your clip board, what the f is this...","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=10f93920-90f8-4b7a-94df-758dc932da96","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocIbmbDTJVdrfKz7w1gWO1f7Q2LQPrH2z7HT2JCqdXyj=mo","userName":"Aa Bb","version":null},{"criterias":[],"date":"2023-06-16T09:10:03.320Z","id":"dfc7a9b7-a1ee-41ce-b45d-abe901ae4d09","replyDate":null,"replyText":null,"score":3,"scoreText":"3","text":"After update calls don't work anymore on a smartphone, from a PC it works perfectly but from a smartphone it impossible to make a calls and to answer a call, it just drops the call off, before update it worked perfectly","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=dfc7a9b7-a1ee-41ce-b45d-abe901ae4d09","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjVq6pTH5dycGidbOSyAFq281cpCjWQlFI3LToAyTC9_iQ","userName":"Alex","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-06-16T04:23:15.218Z","id":"7bf07b29-c176-4995-9cdc-97287d989333","replyDate":null,"replyText":null,"score":1,"scoreText":"1","text":"Save yourself some time and trouble, go to apk mirror and download the older version of the app 3.82.38. Your welcome.","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=7bf07b29-c176-4995-9cdc-97287d989333","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocLwiS9xpAGVv-DfpgxGDpSIBZJCY3lEzBiXUPSjHFM=mo","userName":"Dagfinnr Weaver","version":"v4.1.0(6252022)-prod"},{"criterias":[],"date":"2023-06-15T22:09:14.447Z","id":"4b80a00a-d676-4754-bfbe-7cf28b0543b6","replyDate":null,"replyText":null,"score":4,"scoreText":"4","text":"Working well with the last update .easy to create account easy to configure! sound quality is good.","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=4b80a00a-d676-4754-bfbe-7cf28b0543b6","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocJ7oLM8VpidnuyZ82D72UnbrD9-pKODbneo1OEyVvIJ=mo","userName":"Aled Ulep","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-06-15T19:37:01.180Z","id":"f057c4c3-9c7d-4dd5-8410-37ff3bf58ade","replyDate":"2023-06-16T08:57:40.161Z","replyText":"Thanks for rating us!\nThe new app is running on a completely new code base, which enables better performance and more reliability. For users to benefit from the enhanced stability, we had to disable a few features that are loved by our users, however they will all come back soon.\n\nWire Support Team\n","score":3,"scoreText":"3","text":"You have really screwed up a good thing with the recent upgrades. No longer can one share messages to and from other users in the app or to other apps. Harder to post gifs, memes, pics from other sources as well. It even lags when trying to enter text. What have you done??","thumbsUp":8,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=f057c4c3-9c7d-4dd5-8410-37ff3bf58ade","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjV8Bhc5C4IEka5bs75xe2aD1B200wBHtq277Jo6Iq1q9A","userName":"SPAZ","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-06-15T15:31:03.495Z","id":"d4270d86-057d-4f33-a3c9-1a65104023ff","replyDate":null,"replyText":null,"score":1,"scoreText":"1","text":"Sudden updated new look that I didn't like it. Please restore the old one. Also it is not working just saying \"wait for network\"!","thumbsUp":3,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=d4270d86-057d-4f33-a3c9-1a65104023ff","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjWyJ3e0vyhpiWOeQvM3YG4seCzKh2NNsM3hzD7lWGkBU1I","userName":"LANCEofIRAQ","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-06-14T13:48:45.310Z","id":"086e24ec-7887-46ba-bcbc-4f8c4521376b","replyDate":null,"replyText":null,"score":1,"scoreText":"1","text":"Can't delete personal accounts anymore, message timers gone, and interface is ugly. App ruined. I bet even your enterprise customers are leaving this garbage glitchy app. Well done software clowns. Your company is gonna crash and burn soon enough","thumbsUp":3,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=086e24ec-7887-46ba-bcbc-4f8c4521376b","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocKZtRk0foWmxdTgv2dM9_wgXZ4N33spZQvuw_85IeFm=mo","userName":"M D","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-06-13T19:06:06.479Z","id":"25f1a669-addf-4c46-8271-169b56fdb5d1","replyDate":"2023-06-14T08:09:18.701Z","replyText":"Hi,\n\nThank you for your feedback!\n\nDo you have any recommendations for us to improve your experience? Please share your suggestions at https://support.wire.com/hc/en-us/requests/new\n\nThank you,\nWire Support Team","score":3,"scoreText":"3","text":"Have no obvious indication of how to invite someone","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=25f1a669-addf-4c46-8271-169b56fdb5d1","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjVHJfk7dMvusKV7WsuY89X4-MYSzQAJ5GGg7TaLpBvU_9A","userName":"Rick B.","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-06-13T05:06:14.664Z","id":"d97be7d5-f7f1-4ad5-b5c3-ca3875c1b847","replyDate":"2023-06-13T07:03:16.919Z","replyText":"We appreciate the time taken to provide this feedback. The new app is running on a completely new code base, which enables better performance and more reliability. For users to benefit from the enhanced stability, we had to disable a few features that are loved by our users, however they will all come back soon.\n\nWire Support Team","score":1,"scoreText":"1","text":"I wish the developers read this message. Why would you spend time making something worse than it was? We can't even see the other person writing a message!!! Why?? How hard it is to copy some functions from other apps? Why do we have to press and hold to reply? Are you guys that stupid?? Or are you trying to push your users away from your app? If you want, I can give you better ideas as a user what we want. I wish I knew how to write an app!!!","thumbsUp":2,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=d97be7d5-f7f1-4ad5-b5c3-ca3875c1b847","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocI9ePTDuNngdKLMqLr3yyVfqnTXfEq2H6Pv5ihwbnoq=mo","userName":"Bahee Thavayogam","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-06-08T00:09:44.855Z","id":"e6a85334-c2a7-4632-902c-35483472908a","replyDate":"2023-06-13T08:20:53.224Z","replyText":"Hello,\n\nIf you're facing contact deletion issues, please notify us, and we'll swiftly address the problem for you. Thank you for your cooperation.\n\nThanks,\nWire Support Team","score":1,"scoreText":"1","text":"Had downloaded the app to delete account and there isn't even anywhere to delete said account like the support instructions direct. And contacting support directly about this has proved to fruitless because they redirect you to the useless support directions.","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=e6a85334-c2a7-4632-902c-35483472908a","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocLoD2tEs359SkPNSGytCRGi2oHRV7c2dXsS7pLa5F8=mo","userName":"Onna","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-06-07T12:23:31.614Z","id":"6b381c9c-d755-40ea-81e8-4fe03be506f1","replyDate":"2023-06-13T08:21:10.908Z","replyText":"The new app is running on a completely new code base, which enables better performance and more reliability. For users to benefit from the enhanced stability, we had to disable a few features that are loved by our users, however they will all come back soon.\n\nWire Support Team\n","score":1,"scoreText":"1","text":"UI of latest update is horrendous. Wish it would mirror the desktop version like the past. Unread messages are no longer highlighted.","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=6b381c9c-d755-40ea-81e8-4fe03be506f1","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocJigOafuoNkzQ9B0rIVeAfeK7HgjVgVAcXBxcNBROU=mo","userName":"Helen","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-06-05T14:37:31.393Z","id":"4f8ed43b-4eeb-4207-ad9e-75578f03f68a","replyDate":"2023-06-06T08:30:44.833Z","replyText":"We are sorry to hear that you're having issues with the app. We'd like to improve. Can you tell us more about what went wrong at https://support.wire.com/hc/en-us/requests/new ?\n\nWe look forward to your feedback.\n\nThanks,\nWire Support Team","score":1,"scoreText":"1","text":"Updated UI is horrible. How do I go back to the old version.","thumbsUp":1,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=4f8ed43b-4eeb-4207-ad9e-75578f03f68a","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocKY-qWrNmh7Z37pdE4QB6j9P3YO7RFrxc11HducUTX2=mo","userName":"gary gottschalk","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-06-05T03:21:14.241Z","id":"e85e2f9a-e925-469b-83ec-2529938fc9cb","replyDate":"2023-06-05T09:40:46.262Z","replyText":"We appreciate the time taken to provide this feedback. The new app is running on a completely new code base, which enables better performance and more reliability.\nFor users to benefit from the enhanced stability, we had to disable a few features that are loved by our users, however they will all come back soon.\n\nWire Support Team","score":1,"scoreText":"1","text":"From 5 stars to 1. Loved this app but the new update not only removed more than half the features but fails to send/connect MORE often now. Plus It forces light mode and no one likes light mode, if you're remaking the app dont release it until its arguably BETTER than it was before. No one asked for this, give us back the features you already got us used to.","thumbsUp":2,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=e85e2f9a-e925-469b-83ec-2529938fc9cb","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjWNv59QFp6CNJvvV1rf_9yX9ftV6UTfWT8C-O-mWo1YNg","userName":"Sirella","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-06-04T14:45:58.729Z","id":"9ab60006-f2d8-42df-95f1-d07cb0c4b1f3","replyDate":"2023-06-05T10:18:44.730Z","replyText":"Thank you for the feedback. We are sorry to hear that you're having issues with the app. We'd like to improve. Can you tell us more about what went wrong at https://support.wire.com/hc/en-us/requests/new ?\n\nWe look forward to your feedback.\nWire Support Team","score":2,"scoreText":"2","text":"Je ne peux plus partager de contenu directement à partir des documents en utilisant la fonction partager. Je dois copier le lien ou alors attacher la pièce jointe a partir de wire. Sur la version précédente cela fonctionnait très bien.","thumbsUp":0,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=9ab60006-f2d8-42df-95f1-d07cb0c4b1f3","userImage":"https://play-lh.googleusercontent.com/a/ACg8ocLbCb9NmE_SzP6BPyVYOZBO6kPPI7uR90IaISY5cb70=mo","userName":"Murielle Rennes","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-06-03T04:12:45.530Z","id":"fbb0cf98-d743-46fa-b79f-0faa4baa5e27","replyDate":"2023-06-05T10:21:00.894Z","replyText":"We appreciate the time taken to provide this feedback. The new app is running on a completely new code base, which enables better performance and more reliability. For users to benefit from the enhanced stability, we had to disable a few features that are loved by our users, however they will all come back soon.\n\nWire Support Team","score":1,"scoreText":"1","text":"The new update is horrendous. Can no longer send voice memos, have to download photos and videos to view, can't see when the other user is typing, notifications are even MORE unreliable... oh, and you can no longer search your chats or view previously shared media. Did they even run a beta version? They completely changed every facet of their app and this new version is awful.","thumbsUp":14,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=fbb0cf98-d743-46fa-b79f-0faa4baa5e27","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjVBVkpmr8T5isfjV9i6LCGQp2ljIHoemiNjh10mNYWUXA","userName":"Samantha McCarty","version":"v4.1.6(6518403)-prod"},{"criterias":[],"date":"2023-06-02T17:26:33.840Z","id":"1f9e18ce-8d85-4ab9-a5d5-a10020360517","replyDate":"2023-06-05T10:22:45.800Z","replyText":"Hello, we could use more information on this issue. Can you contact us and describe the issue with more information here: https://support.wire.com/hc/en-us/requests/new?\n\nLooking forward to your reply,\nWire Support","score":3,"scoreText":"3","text":"I was using this app so long.. but now facing problem recently I press block button and now I can't unblock my friend I try so many time.. if any one can solve this issue from wire team I will be happy","thumbsUp":4,"title":null,"url":"https://play.google.com/store/apps/details?id=com.wire&reviewId=1f9e18ce-8d85-4ab9-a5d5-a10020360517","userImage":"https://play-lh.googleusercontent.com/a-/ALV-UjVSboKkLHLFohe3CPd48LRMEJ730NWynIJHpE0run_GShQ","userName":"sneha bhatkande","version":"v4.1.6(6518403)-prod"}]