Can't open XDM #544
Replies: 8 comments 5 replies
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same problem. restart does nothing. windows 10 |
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Please uninstall all previous version of XDM. also delete XDM folder from program files and re install latest version |
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If I haven't replied before I just have tried that and it has not helped. I'm completely stumped.
Marv Beer
On June 7, 2021, at 2:13 AM, Subhra Das Gupta ***@***.***> wrote:
Please uninstall all previous version of XDM. also delete XDM folder from program files and re install latest version
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@Marvin1932 Please use latest version 7.2.11 from here https://github.com/subhra74/xdm/releases/download/7.2.11/xdm-setup.msi Also when you uninstall and remove following folders:
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Hello,
I used ‘Advanced Systems Care’ to uninstall this program. The result was that XDM was removed from Program Files and %USERPROFILE%/.xdman was no longer found in the Register. I then restarted the computer and installed the program using your url listed below. I got the same result -
I am at a complete loss as to where to go next.
Marvin Beer
From: Subhra Das Gupta ***@***.***>
Sent: Tuesday, June 15, 2021 2:42 AM
To: subhra74/xdm ***@***.***>
Cc: Marvin1932 ***@***.***>; Mention ***@***.***>
Subject: Re: [subhra74/xdm] Can't open XDM (#544)
@Marvin1932 <https://github.com/Marvin1932> Please use latest version 7.2.11 from here https://github.com/subhra74/xdm/releases/download/7.2.11/xdm-setup.msi
Also when you uninstall and remove following folders:
1. XDM installation folder in Program files
2. XDM configuration folder in %USERPROFILE%/.xdman (this will remove all downloads in XDM)
3. Restart and install XDM 2020 ( 7.2.11)
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Additional info.
I originally had xdm2016 installed and working. It was when I went to a newer version that my trouble began. Should I reinstall (if I had it) version 2016?
Also, are the newer versions listed in the Task Manager, and if so, where?
Thanks for trying to help!
Marvin Beer
From: Subhra Das Gupta ***@***.***>
Sent: Tuesday, June 15, 2021 2:42 AM
To: subhra74/xdm ***@***.***>
Cc: Marvin1932 ***@***.***>; Mention ***@***.***>
Subject: Re: [subhra74/xdm] Can't open XDM (#544)
@Marvin1932 <https://github.com/Marvin1932> Please use latest version 7.2.11 from here https://github.com/subhra74/xdm/releases/download/7.2.11/xdm-setup.msi
Also when you uninstall and remove following folders:
1. XDM installation folder in Program files
2. XDM configuration folder in %USERPROFILE%/.xdman (this will remove all downloads in XDM)
3. Restart and install XDM 2020 ( 7.2.11)
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You are receiving this because you were mentioned.
Reply to this email directly, view it on GitHub <#544 (comment)> , or unsubscribe <https://github.com/notifications/unsubscribe-auth/AT4X4HI6FDTWJHO3EVCXMLDTS375VANCNFSM434OPQAQ> . <https://github.com/notifications/beacon/AT4X4HJ5ANRLC5KFWVSVQUTTS375VA5CNFSM434OPQA2YY3PNVWWK3TUL52HS4DFWFCGS43DOVZXG2LPNZBW63LNMVXHJKTDN5WW2ZLOORPWSZGOAAGU3IQ.gif>
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@Marvin1932 |
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I want to thank you so much. I no longer am getting that ‘ another version is already running’ message. Now it is a case of me learning how to run the program.
Thank you again for all your help.
Marvin Beer
From: Subhra Das Gupta ***@***.***>
Sent: Friday, June 18, 2021 2:41 AM
To: subhra74/xdm ***@***.***>
Cc: Marvin1932 ***@***.***>; Mention ***@***.***>
Subject: Re: [subhra74/xdm] Can't open XDM (#544)
@Marvin1932 <https://github.com/Marvin1932>
I believe step 2 was not performed correctly. So I would explain a bit more here.
First Go to file explorer and navigate to C:\Program Files\XDM orC:\Program Files (x86)\XDMdepending on 64 or 32 bit Windows. If XDM folder exists delete it. In case you get any errors like file can not be deleted - kill the XDM process (java.exe) using task manager and try deleting again.
Then paste this address %USERPROFILE%/.xdman in file explorer navigation bar to switch the folder, which is usually C:\Users\<your-user-name>\.xdman and delete the folder. Then install 7.2.11 again, this should fix the issue. Also use control panel to uninstall the app
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How to fix 'an older version of XDM is already running' problem. I'm using windows 10.
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