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PlaceAnOrder EVENT : Event Source "offline" Issue #33

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david-venice opened this issue Jan 3, 2025 · 1 comment
Open

PlaceAnOrder EVENT : Event Source "offline" Issue #33

david-venice opened this issue Jan 3, 2025 · 1 comment

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@david-venice
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There is no option to change the event_source_id for Offline events.

The template uses the Pixel ID by default.

Tiktok rejects this.

{"event_source":"offline","event_source_id":"CM1I1K3C77xxxxxxxxxxxx","data":[{"event":"PlaceAnOrder","event_time":1735889487,"event_id":"5044668852556","user":{"email":"3016cc2ebe54cce503144bffeec9587429ba9b4553de284bc02faca953d1837f","external_id":"51925ad22613f693908373ac9efaca0efc3a4067e4e74cad1d62d27dcd27cfbb","first_name":"07d046d5fac12b3f82daf5035b9aae86db5adc8275ebfbf05ec83005a4a8ba3e","last_name":"99e7f405b5caed3639a556a601ec670f2e73b9900a84a742dc87c76cb1a77971","country":"PH"},"properties":{"currency":"IDR","value":7600000,"description":"Offline Room Booking","content_type":"product","order_id":"5044668852556","gtm_version":"stape_2_0_1"}}],"test_event_code":"TEST11178"}

Response

{"code":40002,"message":"Invalid value for event_source_id: not a valid string.","request_id":"20250103073127BF3B94E1C8AF2EC6xxxxxx"}

It would be great to have an option to set this or for the template to automatically adjust so does not fail.

Thank you

@Bukashk0zzz
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event_source_id == pixelId == TikTok Pixel ID
so if you need to set any other event_source_id use TikTok Pixel ID field in template for this.

I actually not understand the problem.

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