From 9157932f02725f4b356fb0109875eac5511bdb14 Mon Sep 17 00:00:00 2001
From: David Szmolka <69192509+sfc-gh-dszmolka@users.noreply.github.com>
Date: Fri, 22 Nov 2024 01:25:00 +0100
Subject: [PATCH] Amend README for urgent support (#544)

---
 README.md | 5 +++++
 1 file changed, 5 insertions(+)

diff --git a/README.md b/README.md
index c6c13349..dac87fe8 100644
--- a/README.md
+++ b/README.md
@@ -8,6 +8,11 @@
 
 Snowflake SQLAlchemy runs on the top of the Snowflake Connector for Python as a [dialect](http://docs.sqlalchemy.org/en/latest/dialects/) to bridge a Snowflake database and SQLAlchemy applications.
 
+
+| :exclamation:        | For production-affecting or urgent issues related to the connector, please [create a case with Snowflake Support](https://community.snowflake.com/s/article/How-To-Submit-a-Support-Case-in-Snowflake-Lodge). |
+|---------------|:--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
+
+
 ## Prerequisites
 
 ### Snowflake Connector for Python