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David edited this page May 26, 2017 · 34 revisions

Frequently Asked Questions

Here are some frequently asked questions to help you along your way. Feel free to add to the FAQ here, or on social media.

Is Silex really free?

We are passionate project contributors and designers who use Silex for personal and professional projects. Silex Labs uses Silex to teach web design to beginners. We work together as a community to develop our tool our way.

There are no hidden costs, no need to monetize developers or their website's users. No decisions are driven by business interests. Because Silex is open-source, no one will prevent you from adding features or doing business with Silex tools.

Why do you need my Dropbox or an FTP username and password? How will I know that my information will be kept safe?

On your first attempt to save a web page you will be asked to provide either your Dropbox or FTP user name and password.

In the case of Dropbox, we do not gain access to your Dropbox credentials. We use the OAuth mechanism they provide, giving you a path to log-in at dropbox.com.

In the case of FTP, we keep your data in a session cookie which lasts one week. After the week ends, it is deleted. FTP access requires us to save your log-in information in a session cookie; you have to trust Silex Labs (we are a non-profit organization well known in France by open source contributors).

Remember Silex is open-source, so you can host it yourself and keep your data to yourself. See the readme for more information about hosting an instance.

Why am I routed to GitHub when I select the help menu? I want to ask a question, but I don't want to have to log into GitHub.

If you don't want to ask a question on GitHub, you can ask on Twitter or Facebook or even email us at contact[at]silexlabs[dot]org.

Will you sell my personal information or the information of my site visitors?

Never!

Why is Silex so crude compared to other web page/site building tools? 

Silex is developed by its users. We are a team of volunteers, giving our time and energy freely, so it has fewer features than commercial web development tools. In addition to its price (FREE), and its customizability, Silex allows you to roll up your sleeves, and start to learn web design standards and understand code.

I'm new to GitHub, but I want to contribute. How can I get up to speed?

No matter what your background is, you can give back and help Silex.

If you're feeling technical, here is a great video on how to contribute to an open source project with GitHub.

I'm ready to publish my website! How do I do that?

First of all, congratulations, you made a website! Now go celebrate by reading the article on how to publish your website.

How do I propose a code change or open a bug?

You can open a GitHub issue here.

If you're interested in contributing your time to make Silex a more robust product, we'd love to have your help.

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