diff --git a/src/Model/Complaint/Complaint.php b/src/Model/Complaint/Complaint.php
index 528a68b5b3..5bb55966b4 100644
--- a/src/Model/Complaint/Complaint.php
+++ b/src/Model/Complaint/Complaint.php
@@ -141,7 +141,12 @@ class Complaint
      */
     public function __construct(ComplaintData $complaintData, array $complaintItems)
     {
-        $this->createdAt = new DateTime();
+        if ($complaintData->createdAt === null) {
+            $this->createdAt = new DateTime();
+        } else {
+            $this->createdAt = $complaintData->createdAt;
+        }
+
         $this->uuid = $complaintData->uuid ?? Uuid::uuid4()->toString();
         $this->number = $complaintData->number;
         $this->domainId = $complaintData->domainId;
diff --git a/src/Model/Complaint/ComplaintData.php b/src/Model/Complaint/ComplaintData.php
index 3b9dc33fa2..64004333de 100644
--- a/src/Model/Complaint/ComplaintData.php
+++ b/src/Model/Complaint/ComplaintData.php
@@ -21,6 +21,11 @@ class ComplaintData
      */
     public $number;
 
+    /**
+     * @var \DateTime|null
+     */
+    public $createdAt;
+
     /**
      * @var \Shopsys\FrameworkBundle\Model\Order\Order|null
      */