domain.yml

version: "3.0"

intents:
  - greet
  - goodbye
  - affirm
  - deny
  - mood_great
  - mood_unhappy
  - bot_challenge
  - tell_name
  - play_video
  - cool_play_video
  - out_of_scope
  - weather
  - city
  - bills_payment
  - telephone_bill
  - insurance_bill
  - utility_bill
  - hospital
  - ICU_Vacant_beds
  - Non_ICU_Vacant_beds
  - my_name:
      use_entities:
        - name
  - my_mobile_number:
      use_entities:
        - number

entities:
  - name
  - number

slots:
  name:
    type: text
    influence_conversation: false
    mappings:
      - type: from_entity
        entity: name
  number:
    type: text
    influence_conversation: false
    mappings:
      - type: from_entity
        entity: number

responses:
  utter_greet:
  - text: "Hey! How are you?"

  utter_welcome:
    - text: "Are you looking for vacant beds?"
      buttons:
        - payload: "/affirm"
          title: "YES"
        - payload: "/deny"
          title: "NO"

  utter_beds_type:
    - text: "What are you looking for?"
      buttons:
        - payload: "/ICU_Vacant_beds"
          title: "ICU Vacant Beds"
        - payload: "/Non_ICU_Vacant_beds"
          title: "Non ICU Vacant Beds"

  utter_cheer_up:
  - text: "Here is something to cheer you up:"
    image: "https://i.imgur.com/nGF1K8f.jpg"

  utter_did_that_help:
  - text: "Did that help you?"

  utter_happy:
  - text: "Great, carry on!"

  utter_goodbye:
  - text: "Thanks for the visit. \nWear mask, wash your hands regularly and keep 3m distance from each other. \nStay Home, Stay safe.\n"

  utter_iamabot:
  - text: "I am a bot, powered by Rasa."

  utter_ask_name:
  - text: "What is your name?"

  utter_ask_number:
  - text: "What is your mobile number?"

  utter_thanks:
  - text: "Thank you for providing information"

  utter_sure:
  - text: "Sure, let me check..."

  utter_details_thanks:
  - text: "Thanks for providing the given details \nName: {Name},\nMobile Number: {Mobile_number}"

  utter_play_cool_video:
    - text: "Enjoy"
      attachment: { "type":"video", "payload":{ "src": "https://youtube.com/embed/Ssvu2yncgWU" } }

  utter_out_of_scope:
    - text: Sorry, I didn't get what you said. Please rephrase what you said.

  utter_city:
    - text: "which city you want to check for?"

  utter_temp:
    - text: "Today's temperature is {temp} degree Celsius."

  utter_bill_type:
    - text: "What would you like to pay?"
      buttons:
        - payload: "/telephone_bill"
          title: "Mobile"
        - payload: "/utility_bill"
          title: "Utility"
        - payload: "/insurance_bill"
          title: "Insurance"

  utter_select_mobile_provider:
    - text: "Select provider"
      buttons:
        - payload: "/dialog_bill"
          title: "Dialog"
        - payload: "/slt_bill"
          title: "SLT/Mobitel"

  utter_select_utility_provider:
    - text: "Select provider"
      buttons:
        - payload: "/telephone_bill"
          title: "CEB"
        - payload: "/utility_bill"
          title: "Water Board"

actions:
  - action_submit
  - action_video
  - action_weather_api
#  - action_service
  - action_check_icu_vacant_beds
  - action_check_non_icu_vacant_beds

forms:
  user_details_form:
    required_slots:
      - name
      - number

session_config:
  session_expiration_time: 60
  carry_over_slots_to_new_session: true