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Custom objects and avatars fail to render on macOS, with frequent server error messages for missing assets #3359

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igorlproductengine opened this issue Jan 7, 2025 · 1 comment
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bug Something isn't working maint-pe Issues for Maint releases / Product Engine triage Flags issues that need to be triaged
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@igorlproductengine
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igorlproductengine commented Jan 7, 2025

Environment

Second Life Release 7.1.12.12258017789 (64bit)
Release Notes

You are at 186.3, 22.7, 24.9 in Product Engine 2 located at simhost-01214aa3a784ac0d5.agni
SLURL: http://maps.secondlife.com/secondlife/Product%20Engine%202/186/23/25
(global coordinates 337082.0, 307223.0, 24.9)
Second Life Server 2024-11-25.12013542687
Release Notes

CPU: Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz (2600 MHz)
Memory: 16384 MB
OS Version: macOS 14.7.2 Darwin 23.6.0 Darwin Kernel Version 23.6.0: Fri Nov 15 15:13:28 PST 2024; root:xnu-10063.141.1.702.7~1/RELEASE_X86_64 x86_64
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: AMD Radeon Pro 555X OpenGL Engine

OpenGL Version: 4.1 ATI-5.5.17

Window size: 1680x924
Font Size Adjustment: 96pt
UI Scaling: 1
Draw distance: 64m
Bandwidth: 3000kbit/s
LOD factor: 1.125
Render quality: 0
Texture memory: 4096MB
Disk cache: Max size 409.6 MB (0.9% used)
HiDPI display mode:

RestrainedLove API: (disabled)
J2C Decoder Version: KDU v8.4.1
Audio Driver Version: OpenAL, version 1.1 ALSOFT 1.23.1 / OpenAL Community / OpenAL Soft: OpenAL Soft
Dullahan: 1.14.0.202408091638
CEF: 118.4.1+g3dd6078+chromium-118.0.5993.54
Chromium: 118.0.5993.54
LibVLC Version: 3.0.21
Voice Server Version: Vivox 4.10.0000.32327.5fc3fe7c.5942f08

Packets Lost: 1/2839 (0.0%)
January 07 2025 05:57:09

Description

Please take a look at the reproduction steps.

Reproduction steps

  1. Launch Second Life Viewer on macOS.
  2. Rez or attempt to view custom objects (e.g., objects with unique shapes, materials, or higher complexity).
  3. Attempt to wear an avatar outfit with custom components, such as non-default clothing or attachments.
  4. Observe the rendering behavior and check for errors in the notification panel. (optional this message isn't display for all object)

Actual Results:

  • Non-standard objects fail to render, remaining invisible or partially visible.
  • Avatars with custom outfits or attachments do not appear correctly.
  • Notifications such as "Failed to find clothing named [Item Name] in database" frequently appear. (optional this message isn't display for all object)

Expected Results:

  • All custom objects, regardless of complexity or customization, should render properly.
  • Avatars with custom outfits or attachments should appear as expected.

Actual:
Image

@igorlproductengine igorlproductengine added bug Something isn't working triage Flags issues that need to be triaged labels Jan 7, 2025
@AtlasLinden AtlasLinden added this to the Maintenance C milestone Jan 7, 2025
@marchcat marchcat self-assigned this Jan 8, 2025
@marchcat marchcat modified the milestone: Maintenance C Jan 14, 2025
@akleshchev akleshchev added the maint-pe Issues for Maint releases / Product Engine label Jan 14, 2025
@marchcat
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This issue is also present in current develop.

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